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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.3
727 Reviews

727 Reviews of Southwest Kia Mesquite - Service Center

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February 14, 2022

So far each time I’ve been there the service has been okay, friendly personnel More

by MOSLEYYSHAYY55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keenan Mcfarland
Mar 01, 2022 -

Southwest Kia - Mesquite responded

We appreciate you choosing Southwest Kia Mesquite for your vehicle needs and hope to see you again soon!

February 14, 2022

They were amazing and very polite when I was having problems with my car. The service was excellent as well. More

by naujac2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Thanks so much for the five stars and kind words!

February 09, 2022

Prince was my rep and he took really good care of me and I really appreciate it Service More

by Timmothy1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Thanks for choosing Southwest Kia Mesquite, Timmothy! We hope to see you again soon!

February 08, 2022

Garrett Lilly was super helpful thank you so much for the great service will visit you soon. More

by Junaid Altaqi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Lilly
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Hello Junaid, we appreciate the kind words and. hope to see you again soon at Southwest Kia Mesquite!

February 08, 2022

Nice customer service, would be a hole lot better if my car was washed when it was time for me to pickup my car when it was ready. More

by davidpaddock4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley service department , Heather Stallings
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Thanks for the valuable feedback, David!

Mar 01, 2022 -

davidpaddock4 responded

I thought that everything went well during my car repair was being done.

February 05, 2022

The service and the people are great. As long as they keep the same people I will continue to go back. More

by UF1225
Recommend Dealer
Yes
Employees Worked With
Craig, Heather Stallings
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Hello, thanks for the positive feedback! Heather and the crew at Southwest Kia Mesquite were delighted to hear your kind words. We hope to see you again soon.

February 05, 2022

My service advisor was fantastic but the overall service was not! The wait toooooook forever for just an oil change more the 2 hours waiting! On top of the my oil change was prepaid but ending up paying ove More

by TRISHAFAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Hello Trisha, I'd love to speak with you at your convenience about your recent experience with the Service Department at Southwest Kia Mesquite. We aim to provide everyone with a five star experience while maintaining transparency with our clients. Thanks so much! Wiley Jackson General Manager wileyjackson@lithia.com

February 05, 2022

Excellent service car ready when promised car was clean and service advisor was great and I will recommend this dealership More

by sdscott55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Thanks for the five stars! We appreciate your patronage at Southwest Kia Mesquite!

February 02, 2022

Craig the advisor is very helpful and professional with servicing my car. Garret too showed me kindness and professionalism when Craig wasn’t there. Both of these advisors are spot in your Service dept n T More

by lygale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Green, Garrett
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Thank you for the fantastic review of your experience with Craig and Garrett. We are so pleased they provided a great service experience for you!

February 02, 2022

Very informative , solved the issue, great customer service, great service, re look relaxed Atmosphere, clean, friendly, staff, will be back More

by DALLASANTONIO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Free, Lynell Richardson, Heather Stallings, Antonio Ayala, Kelvin Peoples
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Thank you so much for the great review! Happy to hear our team was able to get you taken care of.

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