Southwest Kia Mesquite - Service Center

Great communication and Heather so very nice. Warranty handles with no issues. Nice to have a rental handles with no issues. Nice to have a rental More

Customer service, makes sure you are satisfied . I came in about my key and the manager too very good care of me in about my key and the manager too very good care of me More

My service tech, Heather S, has always been helpful and delightful to work with. She kept me informed of my vehicle and willing to answer any questions I may have. delightful to work with. She kept me informed of my vehicle and willing to answer any questions I may have. More

Rude unable or unwilling to help customers. Not personable, I will not be taking car back personable, I will not be taking car back More

Call center people are gruff and not helpful. Service is backed up beyond acceptable time so they rush through without verifying repair. After hours drop offs need to be monitored better and drop off lot is backed up beyond acceptable time so they rush through without verifying repair. After hours drop offs need to be monitored better and drop off lot is a bit scary and does not appear to have any security. More

Didn’t really fix xxxx but tried charging me an arm and leg, plus a mechanic to work on my car who didn’t even work for Kia and xxxxed yo my AC in the process. leg, plus a mechanic to work on my car who didn’t even work for Kia and xxxxed yo my AC in the process. More

I really like this dealership. They come to your car to greet you right away. They do a good job! Customer service is helpful. greet you right away. They do a good job! Customer service is helpful. More

I found the people at Southwest Kia to be friendly and professional they attended to Albanese that I had asked if I had any questions to make sure that I'm satisfied with their professional they attended to Albanese that I had asked if I had any questions to make sure that I'm satisfied with their More

They was real helpful when I let Heather know I had a family emergency. She got me in and out.i really appreciate that ❤ family emergency. She got me in and out.i really appreciate that ❤ More

The service center is great but the dealers are liars and cheaters I'll never buy another KIA from them. cheaters I'll never buy another KIA from them. More