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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.3
727 Reviews

727 Reviews of Southwest Kia Mesquite - Service Center

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November 14, 2021

Excellent all around service, Prompt and friendly customer service. to include tnsportation back home and pickup when ready. More

by BRENR2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Nov 15, 2021 -

Southwest Kia - Mesquite responded

Thank you for the five stars! Our team at Southwest Kia - Mesquite values your feedback and we look forward to seeing you again soon!

November 13, 2021

Went for alignment, steering off center, some mechanic don't do 21 inspection, no floor mat protection. More

by TON.BEJAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heather Stallings
Nov 16, 2021 -

Southwest Kia - Mesquite responded

Hello, thanks for taking the time to provide feedback on your recent visit to Southwest Kia - Mesquite. It sounds like we missed the mark. I look forward to speaking with you soon. Jason Murphy, Fixed Operations Manager, jasonmurphy@lithia.com

November 13, 2021

The staff is wonderful. Jerry and Carter and Heather are the very best. I can always count on them with questions and Heather makes sure my car stays in great shape. Thank you for your excellent Sales More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Macy, Jerry Tonubbee, Heather Stallings, Kelvin Peoples
Nov 16, 2021 -

Southwest Kia - Mesquite responded

Thank you so much for the kind words, Mimi! Our team at Southwest Kia - Mesquite aims to provide a five-star experience for all of our customers. We're happy to hear that we hit the mark! Hope to see you again soon!

November 12, 2021

I called and made a service appointment on November 1stI I called and made a service appointment on November 1st I was told earliest appointment available was November 10th. Dropped my car off at 8:45 am More

by MIKELOYD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heather Stallings
Nov 16, 2021 -

Southwest Kia - Mesquite responded

Hello, thanks for taking the time to provide feedback on your recent visit to Southwest Kia - Mesquite. It sounds like we missed the mark. I look forward to speaking with you soon. Jason Murphy, Fixed Operations Manager, jasonmurphy@lithia.com

Nov 16, 2021 -

MIKELOYD responded

Please call me at 972-840-0609 - home Or 214-405-3071 - cell Thanks, Mike Loyd

Nov 16, 2021 -

MIKELOYD responded

Please call me at 972-840-0609 - Home or 214-405-3071 - Cell Thanks, Mike Loyd

November 12, 2021

The staff at Kia are awesome! They are always friendly!! Vehicle was ready as promised More

by XBLING2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Adams, Heather Stallings
Nov 16, 2021 -

Southwest Kia - Mesquite responded

Thank you for the positive feedback. We hope to see you again soon at Southwest Kia - Mesquite.

November 12, 2021

She was very professional and understanding me. I didn't have an appointment. But she fit me in and got it done fast. I enjoyed doing business with her. More

by Rodney Dillard Sr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Nov 16, 2021 -

Southwest Kia - Mesquite responded

Hi Rodney, thanks for the positive feedback! Heather & the team at Southwest Kia of Mesquite were happy to hear it. We hope to see you again soon!

November 12, 2021

I bought a Kia Sportage about a week ago from Justin. Wonderful young man and knowledgeable. I love my Sportage. Kia beat my credit union percentage rate by almost 4%. I was major impressed because I was More

by Kayla Hale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Nov 16, 2021 -

Southwest Kia - Mesquite responded

Hello Kayla, thanks for taking the time to leave Justin & our team at Southwest Kia - Mesquite such an awesome review! We're happy that you're loving your new Kia Sportage, and we hope to see you again soon! Take care!

November 11, 2021

The Service Advisor Michael Ellis at the KIA Dealership in Garland, was both helpful and informative. He was attentive, considerate and pleasant. The K5 is my fourth KIA. More

by RHN2LIFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Michael Ellis
Nov 16, 2021 -

Southwest Kia - Mesquite responded

Thank you so much for the kind words. Michael and the team at Southwest Kia - Mesquite were delighted to hear them. We hope to see you again soon!

November 11, 2021

Very Nice and professional staffWilling to go the extra Very Nice and professional staff Willing to go the extra mile to assist their customers More

by Paugh927
Recommend Dealer
Yes
Employees Worked With
Tim Free, Lynell Richardson, Heather Stallings, Antonio Ayala
Nov 16, 2021 -

Southwest Kia - Mesquite responded

Thank you for the recommendation and kind words. We appreciate you choosing Southwest Kia - Mesquite and look forward to seeing you again!

November 11, 2021

Heather Stalling is the best. She'll keep you informed at all times. Very easy to work with. More

by Beetlejuice1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Nov 16, 2021 -

Southwest Kia - Mesquite responded

Hello, thanks for the kind words. We hope to see you again soon at Southwest Kia of Mesquite!

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