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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.3
727 Reviews
Call Service Center (469) 440-9006

727 Reviews of Southwest Kia Mesquite - Service Center

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November 17, 2021

Good fast and friendly service.But middle tray was Good fast and friendly service. But middle tray was missing from middle bucket....after service I notice it was gone after I got on the road to drive More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Dec 03, 2021 -

Southwest Kia - Mesquite responded

Hi Lisa, thanks for the kind review, and for letting us know about your missing tray. Feel free to reach out to me so we can do some research for you (jasonmurphy@lithia.com). We appreciate your continued patronage and look forward to seeing you again soon at Southwest Kia of Mesquite.

November 16, 2021

This a great dealership. Almost always takes care af my issues when I come in More

by quarzar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Dec 03, 2021 -

Southwest Kia - Mesquite responded

Thank you for the positive feedback. The team at Southwest Kia - Mesquite was delighted to hear your kind words, and we look forward to seeing you again.

November 16, 2021

They suck really wish I would have been somewhere else on top of that I payed my money for service I didn’t receive More

by COMMALETHIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason ,gerret, ashlwy, Heather Stallings
Report | Print
Dec 03, 2021 -

Southwest Kia - Mesquite responded

Hello, our team at Southwest Kia of Mesquite aims to provide a five-star experience to all our customers, and it is unfortunate to learn we didn’t reach that mark during your recent experience. Please contact me at jasonmurphy@lithia.com at your earliest convenience. I would like to personally discuss your concerns about your recent visit and what I can personally do to make it right. Thank you, and I am looking forward to speaking with you soon. Jason Murphy Fixed Operations Manager

November 15, 2021

We have been a Kia Mesquite customer since 2007. Recently, we had our 2019 in the shop do to being hit on the left & back panal which messed up the sensors. Kia reprogrammed the new sensors and the More

by TKATHIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Nov 15, 2021 -

Southwest Kia - Mesquite responded

Hello, thank you for the valuable feedback. We look forward to seeing you again at Southwest Kia - Mesquite soon.

November 15, 2021

I love Southwest Kia Heather is my service manager is top of the line I enjoy coming and getting my service there More

by MICKYTDRUMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Nov 15, 2021 -

Southwest Kia - Mesquite responded

Hello, Heather & our team at Southwest Kia - Mesquite are thrilled to hear your kind words. We appreciate your continue patronage and look forward to seeing you again soon!

November 15, 2021

Great service great timing I would recommend more customer service I received great service at Southwest KIA More

by SHIRLEYR54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Nov 15, 2021 -

Southwest Kia - Mesquite responded

Hello Shirley, we appreciate the recommendation! Our team at Southwest Kia - Mesquite, especially Heather, were happy to hear your kind words. We look forward to seeing you again soon!

November 15, 2021

They quick nice and explained everything And we will They quick nice and explained everything And we will bring it back for anything that needs to be done More

by JDC0731
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Report | Print
Nov 15, 2021 -

Southwest Kia - Mesquite responded

Hello, thank you for taking the time to provide our team at Southwest Kia - Mesquite with valuable feedback. We look forward to seeing you again soon!

November 15, 2021

Ashley us/was very helpful. I found the trubo at Kia but your service gave to another customer….. Im still waiting….. More

by Donny Geldert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Nov 16, 2021 -

Southwest Kia - Mesquite responded

Hi Danny, thanks so much for the kind words. Ashley is an asset to our team at Southwest Kia - Mesquite. We hope to see you again soon!

November 14, 2021

It was great as usual. They were fast and friendly. Will be going back again. More

by HAIR_BY_LAYY
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Nov 16, 2021 -

Southwest Kia - Mesquite responded

Thanks for the positive feedback! We look forward to seeing you again soon at Southwest Kia - Mesquite!

November 14, 2021

I enjoy the friendly welcome that I get when I come in.They act like they wanted to help More

by BJPALMER1
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Nov 16, 2021 -

Southwest Kia - Mesquite responded

Hello, thank you for the kind words! Heather & our team at Southwest Kia of Mesquite were delighted to hear them. We hope to see you again soon.

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