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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.3
727 Reviews

727 Reviews of Southwest Kia Mesquite - Service Center

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November 26, 2021

Ola yo estoy mui agustina con ustedes porque son muy amables o siempre me atienden bien o son muy atentos con migo More

by sofia.araiza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Dec 03, 2021 -

Southwest Kia - Mesquite responded

¡Gracias por la recomendación y revisión! Agradecemos que haya elegido Southwest Kia of Mesquite y esperamos poder servirle nuevamente pronto.

November 26, 2021

Always Plesant Customer service with friendly staff with Quick service to get you in and out in a Timely manner More

by KIDDLOST73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Dec 03, 2021 -

Southwest Kia - Mesquite responded

Thanks for the kind words! We look forward to seeing you at Southwest Kia - Mesquite in the future!

November 26, 2021

Respectful, 100% exceeds my expectations in customer service all the time. When I decided to make that drive to Southwest Kia Mesquite I made a great decision have not been disappointed. Its been five y More

by BLAYLOCKGLORIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Free, Heather Stallings, Antonio Ayala
Dec 03, 2021 -

Southwest Kia - Mesquite responded

Thank you so much for choosing Southwest Kia of Mesquite for your automotive needs. Heather, Tim, Antonio and the team here appreciate your continued patronage and we look forward to serving you well into the future.

November 24, 2021

You have my email Address by mistake. I do not own a Kia! I do not live in Tx More

by CAROLYNPRICE
Recommend Dealer
No
Employees Worked With
Heather Stallings
Dec 03, 2021 -

Southwest Kia - Mesquite responded

Hello, we apologize for the mixup, and will remove your email address from our records. Thank you for bringing this to our attention.

November 23, 2021

Service is below average. I have full warranty on my vehicle and was initially told that my vehicle was not covered More

by VIPCORPOR14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heather Stallings
Dec 03, 2021 -

Southwest Kia - Mesquite responded

Hello, our team at Southwest Kia of Mesquite seeks to give an each customer an extraordinary experience, and it is unfortunate to learn we didn’t reach that mark during your recent experience. Please contact me at jasonmurphy@lithia.com at your earliest convenience. I would like to personally discuss your concerns about your recent visit and what I can personally do to make it right. We are always looking for ways to improve our customer experience, and I'd like to use this as a learning experience for our staff. Again, I apologize we missed the mark and hope that we can make it right. Thank you, and I am looking forward to speaking with you soon. Jason Murphy Fixed Operations Manager

November 23, 2021

Everyone was very nice. The wait wasn't long at all and I didn't have a appointment. They gave me discounts and I really needed it at the time. Great people. More

by ROXIMILLS00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prince
Dec 03, 2021 -

Southwest Kia - Mesquite responded

Thank you for taking the time to leave our team at Southwest Kia of Mesquite such a kind review! We work tirelessly to ensure our customers have a five-star experience at every visit. Thanks for choosing us and we look forward to seeing you again soon.

November 22, 2021

I came to the dealership because my engine light was on check engine light. I got the report. I understand that car has over 100,000 miles on it so the report listed everything that should be done to the c More

by kkspeight
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Dec 03, 2021 -

Southwest Kia - Mesquite responded

Hello, thank you for taking the time to provide us with such valuable insight. Please reach out to me directly at jasonmurphy@lithia.com. I want to ensure that all communication is handled and you are personally satisfied with our team at Southwest Kia of Mesquite. I appreciate you taking the time to let us know. We look forward to doing business with you again.

November 21, 2021

Great staff,great Service! Too many a awesome people to name. I will always return for all of my automotive needs. More

by jeremy_bigjerm_simon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Nov 22, 2021 -

Southwest Kia - Mesquite responded

Hello, thanks for the kind words! We appreciate you choosing Southwest Kia - Mesquite!

November 20, 2021

Service advisor Garrett always attends to my requests with great professionalism. Will be recommending the dealership to anyone. More

by aggieman72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett
Nov 22, 2021 -

Southwest Kia - Mesquite responded

Hello, thanks for the positive feedback. Garrett and the team at Southwest Kia - Mesquite were thrilled to hear your kind words. We look forward to seeing you again soon!

November 20, 2021

Heather P Stalling was very helpful and nice. She updated me on everything they were doing to my car. More

by AUSTIN_WESTERN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Nov 22, 2021 -

Southwest Kia - Mesquite responded

Hello, Heather is an asset to our team at Southwest Kia - Mesquite! Heather and the team were thrilled to hear your kind words. Hope to see you again soon!

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