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Southwest Kia - Mesquite
Mesquite, TX
1,488 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock.
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,488 reviews
August 18, 2017
Routine oil change Just a routine oil change. A peaceful 2 hours in the service waiting lounge. End result nice clean car. I love SW Kia. They are on top of everythi Just a routine oil change. A peaceful 2 hours in the service waiting lounge. End result nice clean car. I love SW Kia. They are on top of everything and very thorough. I have been so happy with my Kia Forte and the service department ensures I stay that way. Everyone there is fantastic. More
by Candyb
Employees Worked With
Craig Greene, Steve Mulholland, Gary Wells, Heather Stallings
August 18, 2017
Tire Replacement I've got a flat tire and asked service in Southwest Kia Mesquite (where always I bought and do routine service for my car). The service was promptly( I've got a flat tire and asked service in Southwest Kia Mesquite (where always I bought and do routine service for my car). The service was promptly( even was during the rush of noon service) and Craig came to assist me. I explained the motive and change my flat tire. And my car was ready in hour and half (expected more and less) They clean my car and the price for the service was very good. I discovered my tire signal still blinking, and Craig took the car for some rounds around the dealership to ensure the light will go off. Very happy as always with the service in Kia. More
by Jav1973
Employees Worked With
Craig Greene
August 14, 2017
Very, very satisfied with the service. I will return Very, very satisfied with the service. Mr Green was very friendly and helpful. He also checked my warranty on my oil change. Thank you very much. 😃 Very, very satisfied with the service. Mr Green was very friendly and helpful. He also checked my warranty on my oil change. Thank you very much. 😃 More
by carladyrx0179
Employees Worked With
Craig Greene
August 12, 2017
Great service Everyone was so friendly at this dealership and Afshin went above and beyond to get us the car we wanted at a monthly price that worked for us. Ali, t Everyone was so friendly at this dealership and Afshin went above and beyond to get us the car we wanted at a monthly price that worked for us. Ali, the GM, introduced himself to us and was just great. I also like that this dealership is a family business and that the sales people don't work on commission. More
by KlvRsp
Employees Worked With
Afshin Khodadad
August 09, 2017
Gary makes things so easy From start to finish, the service experience is painless. Every place should be so good. Gary is pleasant and knowledgeable and helpful from start t From start to finish, the service experience is painless. Every place should be so good. Gary is pleasant and knowledgeable and helpful from start to finish. More
by abhaille
Employees Worked With
Gary Wells
August 09, 2017
Bought new car soul The sale salesman we had was fantastic. If I were going to buy another car, I would want the same young man to sell me a car. I this was the best expe The sale salesman we had was fantastic. If I were going to buy another car, I would want the same young man to sell me a car. I this was the best experience I've ever had in buying a car from a dealership. More
by happyman
Employees Worked With
Michael Bakolias, Madison Oser
August 09, 2017
ROUTINE OIL CHANGE Had routine service, on time and great job....headed back for electrical warranty service in about a week..always a pleasure to get services there.... Had routine service, on time and great job....headed back for electrical warranty service in about a week..always a pleasure to get services there.... More
by John D. Jackson Jr.
Employees Worked With
Craig Greene
August 07, 2017
Great treatment to customer I was treated by everyone not as a customer but as a good friend. I am very happy with them. I didn't get the monthly payment I'm hoping for (I was ho I was treated by everyone not as a customer but as a good friend. I am very happy with them. I didn't get the monthly payment I'm hoping for (I was hoping to lower my previous monthly payment) but I hope next time KIA can help me find a way in the future. More
by James123
Employees Worked With
Ivan Navarrete, Jaclyn Reyes, Heather Stallings
August 04, 2017
Great experience and fast service Heather helped me with getting my 2015 Kia Soul in for an oil change. She was extremely helpful throughout the whole process by keeping me informed ev Heather helped me with getting my 2015 Kia Soul in for an oil change. She was extremely helpful throughout the whole process by keeping me informed every step of the way. I will definitely be coming back. Thank you Heather. More
by Giano, Jocelyn
Employees Worked With
Heather Stallings
August 02, 2017
Service Center Heather helped me with getting my 2011 Kia Sedona repaired. She was extremely helpful throughout the whole process by keeping me informed every step Heather helped me with getting my 2011 Kia Sedona repaired. She was extremely helpful throughout the whole process by keeping me informed every step of the way. I bought my first Kia in 2007 & convinced other family members to be owners as well. Thank you Heather for taking time treating me as if I were your only customer! More
by Sabrina911
Employees Worked With
Heather Stallings
