Southwest Kia - Mesquite

Quick, convenient, nice, welcoming, appreciated. Salesmen was very helpful and the service was very quick was very helpful and the service was very quick More

I came in to purchase a car and was sold a car that I didnt even want. Came four days later as I was dissatisfied with the purchase and wanted to see about getting something different since it had not ev didnt even want. Came four days later as I was dissatisfied with the purchase and wanted to see about getting something different since it had not even been 7 days. And, was told by Jerry that it wasnt possible that I had to keep the car or find a co-signer to help on a trade-in even thought I just purchased the car. I also told Jerry prior that I had trade-in that I wanted to use and he said I wouldnt be able to use it. Now, I am disable taking care of myself and my sister and I think the car Jerry sold me he was just trying to get off the lot because it had been there a while which I was told that by another sales person when I came back. So, needless to say I WOULDNT recommend coming here or working with Jerry! And Im still waiting on some paperwork to clear from the dealership from November that that has not happened yet either! Total waste of my time and money dealing with these people! More

Very Nice people and the person who attended me was very professional and has an excellent service, professional and has an excellent service, More

I appreciate Kia for being a good dealership to their customers.They are there to help with all of your needs customers.They are there to help with all of your needs More

I bil-pass 2 closer Kia dealerships just to come to this one. The service has always been on point one. The service has always been on point More

Not helpfull this time usuall awswome but not this.last time i felt like nothing was done to my car time i felt like nothing was done to my car More

Michael at Southwest Kia was incredible helpful. Appreciated the customer service! I’ll be back! Thanks! Appreciated the customer service! I’ll be back! Thanks! More

Craig always helps me and my husband out and gets our car in and out as quick as possible! Easy to talk to and always try to work with him. Plus Ashley was great and transparent checking us in. in and out as quick as possible! Easy to talk to and always try to work with him. Plus Ashley was great and transparent checking us in. More

I was told that my cars engine was cleaned of oil, chalked to find two oil leaks and that my battery was “leaking” KIA wrote a ridiculous estimate close to two thousand before tax to fix the “suppose chalked to find two oil leaks and that my battery was “leaking” KIA wrote a ridiculous estimate close to two thousand before tax to fix the “supposed” issues. I took it to another shop. No one had done anything to the engine except visualize. I have photos. There was oil on the engine still, leaves stuck on top. There was no issue with my battery leaking. No issue with it at all and there was only one oil leak not two which they fixed for less than $300. I was charged for a service that Your company didn’t even provide, not to mention that your company was completely Trying to have me pay for services that were not just or due. Terrible experience. I won’t be back. I told everyone I know about the situation so that they can avoid the Same disservice. More

Southwest Kia treats you like family. Service Dept is great and will definitely keep you updated and informed. great and will definitely keep you updated and informed. More