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Southwest Kia - Mesquite
Mesquite, TX
1,488 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock.
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,488 reviews
May 23, 2018
Sales, Great. Finance, Lacking. The sales individuals are very top notch at Southwest Kia in Mesquite! When I walked towards the entrance of the dealer, a sales individual greeted me The sales individuals are very top notch at Southwest Kia in Mesquite! When I walked towards the entrance of the dealer, a sales individual greeted me and asked if I could help. Overall, I really liked the feel of this place. It was not like the typical dealer: commission-driven salesmen who simply want to sell you a care and don't really care about you. Rather, the SALES individuals were your friend and wanted to help you every step of the way. However, the FINANCE department was your typical run-of-the-mill department you would expect at a dealer. The finance representative just kind of stared at his computer and was not as friendly or as interested as the sales representative. He was quick in his work and wasn't clear with what he was doing. After such a great experience with the sales individual, it was quite a disappointment to deal with this department. Overall a great place, but be on your toes during the finance process! More
by carrotguy
Employees Worked With
Sheree Fletcher
May 16, 2018
Great Customer Seevice Very welcoming staff Eager to help you find what your looking for As soon as you walk in they greet you and find a salesman right away to assist you Very welcoming staff Eager to help you find what your looking for As soon as you walk in they greet you and find a salesman right away to assist you My experience was great and I had a great salesman he was determined to get me out of my 2013 Honda Civic into a 2018 Kia Forte. He was quick and very attentive. He asked me what kind of car I was interested in and I told him I liked the Kia Forte. He asked me if I did get approved did I like that one on the showroom floor and if i did would I like that one and I said yes. He did everything he could to make sure I walked away with it and I did and I love every minute of it. Thanks Southwest Kia of Mesquite for helping me get the car I always wanted! More
by Neshia93
Employees Worked With
Tim Free, Justin Martin
May 15, 2018
Wonderful exerience! Jerry Tonubbee help me out so much by getting me a great deal on my new 2018 Kia Soul! Staff was amazing! I recommend Southwest Kia in Mesquite to buy Jerry Tonubbee help me out so much by getting me a great deal on my new 2018 Kia Soul! Staff was amazing! I recommend Southwest Kia in Mesquite to buy your next car. Ask for Jerry! More
by LisaGunn
Employees Worked With
Jerry Tonubbee
May 07, 2018
From Randall The best and friendliest service I’ve ever received, Craig is a great guy, who gets the job done. I will definitely recommend. Thanks Man The best and friendliest service I’ve ever received, Craig is a great guy, who gets the job done. I will definitely recommend. Thanks Man More
by RandallE2
Employees Worked With
Craig Greene
May 04, 2018
Blessings I went in thinking they was going to be like all the other car lots i went to. They was different not only did i get approve for a 2018 kia forte but I went in thinking they was going to be like all the other car lots i went to. They was different not only did i get approve for a 2018 kia forte but i got approve for two of them. They really blessed me and my family that day More
by Jermiracle
Employees Worked With
Clinton Bruguier, Ivan Navarrete
May 03, 2018
Robbed I arrived at the dealership around 2 was there till 7. During this time I was shown a car in the color I wanted but was a demo car w/5k miles. The I arrived at the dealership around 2 was there till 7. During this time I was shown a car in the color I wanted but was a demo car w/5k miles. Then was told the bank would not finance because the motor was made in 2016 not the year of car 2017 and I would need to buy 2018. The general manager of this location came over and introduce his self and told me our sales person was bringing up a white car. I said sir , but I want a green one. Then he proceeded to tell me they did not make i2018 in green. I told him but I saw green cars when I drove in the front. Then he said they were not 2018. When he went back to his desk I walk out to the front and there was 5 green 2018 Kia souls as I asked for. Either this general manager did not tell the truth or should not be working sales of cars if you do not know what you have you store to sell. Then how do you take a base Kia 22k and promised promo off the price and when sales is done with contract, you are paying over 35k. Who is really getting promos? Well not the customer. The was only getting Bluetooth. No back up camera no gps no leather seats. Oh I almost forgot only 3 moths free not a year of Sirius More
by Pattycake13
Employees Worked With
Victor Jauregui, Ali Usman
May 02, 2018
SW KIA took the pain out of cary buying! I could not be more pleased with the service, the price, the product. Such friendly, helpful, informative staff. I love my KIA Soul, and it was such I could not be more pleased with the service, the price, the product. Such friendly, helpful, informative staff. I love my KIA Soul, and it was such a pleasure to meet and work with Jerry. More
by Jan
Employees Worked With
Jerry Tonubbee
April 26, 2018
2017 Kia Forte This was my first new car and the experience with staff was great. Got my payment to fit my budget. I am extremely pleased with my 2017 Kia Forte. This was my first new car and the experience with staff was great. Got my payment to fit my budget. I am extremely pleased with my 2017 Kia Forte. More
by AnnaBanana
Employees Worked With
Sheree Ferguson (not positive about the last name) and Heather Williams , Victor Jauregui
April 25, 2018
Love this service center I started going there because it was close to home. I stay going there because they take care of my car and wash it! Everyone is friendly and can loo I started going there because it was close to home. I stay going there because they take care of my car and wash it! Everyone is friendly and can look you up quickly. More
by Whoops3
Employees Worked With
Leonel Cortinas
April 18, 2018
Awesome experience Everyone was very helpful and friendly. Tia had talked to me via text and email for two weeks. She never pushed, but checked in on me. I have a job th Everyone was very helpful and friendly. Tia had talked to me via text and email for two weeks. She never pushed, but checked in on me. I have a job that requires me to work a lot of hours. She was helped me feel comfortable enough I went to buy, I think it was a very relaxed comfortable experience. And yes I did buy! I happy I did. More
by Tammy Curiel
Employees Worked With
Zane Beadle and Tia
