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Southwest Kia - Mesquite
Mesquite, TX
1,488 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock.
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,488 reviews
August 29, 2018
Exceptional Customer Service. I would like to express my sincere gratitude to Mr. Ali Usman the General Manager at Southwest Kia of Mesquite for his leadership, professionalism, in I would like to express my sincere gratitude to Mr. Ali Usman the General Manager at Southwest Kia of Mesquite for his leadership, professionalism, invaluable work ethic, and strong interpersonal skills. He is a man of integrity, honor and principle. He always strives to deliver impeccable services to all his customers to the best of his ability. It was a great pleasure doing business at Southwest Kia of Mesquite. Because of Mr. Usman’s remarkable management skills and training, the staff members at southwest Kia always display a high degree of integrity, commitment, and dedication. I am exceedingly grateful for their outstanding customer service. I highly recommend Southwest kia of Mesquite for your next car purchase. More
by Allen2018
Employees Worked With
D. Thomas, Lynell Richardson, Ali Usman
August 21, 2018
Omar is the Man! It was my first time ever buying a car and Omar was so helpful and genuine. He answered all my questions and went out of his way to get me the best de It was my first time ever buying a car and Omar was so helpful and genuine. He answered all my questions and went out of his way to get me the best deal. I highly recommend him and I thank him very much for making the process easy. More
by Bubba_lutz
Employees Worked With
Ivan Navarrete, Omar Milan
August 20, 2018
Heather Stallings Heather is the "BEST"! She is knowledgeable, efficient and respectful. I can think of no reason to go elsewhere. Many others could learn from her. Heather is the "BEST"! She is knowledgeable, efficient and respectful. I can think of no reason to go elsewhere. Many others could learn from her. More
by SA
Employees Worked With
Heather Stallings
August 02, 2018
Clinton is an awesome sales rep Clinton provided excellent customer service with no pressure. Attempted to meet all my demands and remained calm, friendly and patient. Would tota Clinton provided excellent customer service with no pressure. Attempted to meet all my demands and remained calm, friendly and patient. Would totally recommend Clinton to anyone seeking to purchase a vehicle. More
by Satisfaction#1
Employees Worked With
Clinton, Ivan Navarrete
August 01, 2018
Another new car from Southwest Kia Mesquite This is the 4th new Kia Sorento I have bought from Southwest. Everyone treats me fairly and I can't say enough good things about them. They have worke This is the 4th new Kia Sorento I have bought from Southwest. Everyone treats me fairly and I can't say enough good things about them. They have worked with me every time and gotten the terms I wanted. Justin Martin is who I dealt with this time and he went out of his way to get me the best deal possible. I am really happy with the 2019 Sorento I brought home. I would recommend Southwest Kia to anyone without hesitation. More
by Bobbyj
Employees Worked With
Justin Martin
July 31, 2018
Daughters first Car Eric Huezo was our contact. He was thorough, followed up with us and made it a very seamless process. My daughters first car buying experience was h Eric Huezo was our contact. He was thorough, followed up with us and made it a very seamless process. My daughters first car buying experience was hardly as horrifying as she thought it would be. Thank you Ivan and Eric. Also, I shopped this specific car around and this was by far (over 10%) the best deal in town. More
by JonathanB
Employees Worked With
Eric Huezo, Ivan Navarrete
July 28, 2018
Very good service! Eric Huezo our salesman was very helpful & thorough. He explained things - no rush. He brought the car around so my husband didn’t have to walk so Eric Huezo our salesman was very helpful & thorough. He explained things - no rush. He brought the car around so my husband didn’t have to walk so far. He even set my Bluetooth up for me and explained when I would be getting my tags, etc. b More
by Lynda W, Dallas
Employees Worked With
Eric Huezo
July 22, 2018
Clinton was great with customer service would recommend him to others! He helped me purchase my first car. Hoping it lasts me for a while. was great with customer service would recommend him to others! He helped me purchase my first car. Hoping it lasts me for a while. More
by Layla1224
Employees Worked With
Clinton
July 22, 2018
Run around central Lied to by Craig about price of estimated repairs, length of time for diagnosis, whether he attempted to call me and left voicemail, whether he got my Lied to by Craig about price of estimated repairs, length of time for diagnosis, whether he attempted to call me and left voicemail, whether he got my message after he did not call me, honoring the cost originally told about diagnostics. All together, disorganized and unprofessional! Svc manager attempted to rectify and was professional but damage was done. Will never use this service department again, therefore will never buy another car from this location (I’ve bought two)! More
by TCGarland
Employees Worked With
Craig Greene
July 19, 2018
Great Service Craig is a great service manager and always makes sure my car is taken care of and always delivers it back to me much cleaner than it was when I left Craig is a great service manager and always makes sure my car is taken care of and always delivers it back to me much cleaner than it was when I left it with him More
by Linda
Employees Worked With
Jerry Tonubbee, Craig Greene
