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Southwest Kia - Mesquite

Mesquite, TX

3.3
1,487 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling. Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1919 Oates Dr

Mesquite, TX

75150

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Showing 1,487 reviews

January 05, 2022

Always enjoy coming there..the people are nice and I love my service guy Craig!! More

by JOEMCNEALY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig in service
Jan 24, 2022 -

Southwest Kia - Mesquite responded

We appreciate you choosing Southwest Kia Mesquite for your automotive needs and look forward to seeing you again soon. Thanks again!

Jan 24, 2022 -

JOEMCNEALY responded

joemcnealy@att.net

January 05, 2022

Thanks for everything I trust you guys with my new 2021 k5 the service is great More

by BIGTRUCKDRIVER3014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Tonubbee, Heather Stallings
Jan 24, 2022 -

Southwest Kia - Mesquite responded

Thanks so much for the five stars! We're happy you're loving your Kia K5 and hope to see you again soon.

January 04, 2022

Quick, convenient, nice, welcoming, appreciated. Salesmen was very helpful and the service was very quick More

by MLNAYLOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Tonubbee
Jan 12, 2022 -

Southwest Kia - Mesquite responded

Thanks for the positive feedback! We're thrilled to welcome you to the Southwest Kia - Mesquite family. We aim to provide every client with a five star experience. If there's anything we can do in the future to enhance yours, please let us know! Safe travels!

January 03, 2022

I came in to purchase a car and was sold a car that I didnt even want. Came four days later as I was dissatisfied with the purchase and wanted to see about getting something different since it had not ev More

by johnniehines21
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Tonubbee
Jan 24, 2022 -

Southwest Kia - Mesquite responded

Hello Johnnie, Our team at Southwest Kia Mesquite strives to provide a five-star experience for every client, every time. I’d like to learn more about your recent visit. Please reach out to me at your earliest convenience at benjaminbazi@lithia.com or 469-886-6324. Thanks so much and I look forward to speaking with you soon. Benjamin Bazi– General Sales Manager

December 31, 2021

I appreciate Kia for being a good dealership to their customers.They are there to help with all of your needs More

by MARVIN.SEBASTIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Tonubbee, Heather Stallings
Jan 04, 2022 -

Southwest Kia - Mesquite responded

Thanks for the kind words, Marvin! We appreciate you choosing Southwest Kia Mesquite. for your automotive needs. Hope to see you again soon!

December 31, 2021

Not helpfull this time usuall awswome but not this.last time i felt like nothing was done to my car More

by KATIEELIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dont know his name
Jan 04, 2022 -

Southwest Kia - Mesquite responded

Hello, our team at Southwest Kia Mesquite aims to provide a five-star experience to all our customers, and it is unfortunate to learn we didn’t reach that mark during your recent experience. Please contact me at williammiles@lithia.com at your earliest convenience. I would like to personally speak with you and learn more about your recent visit. Thank you, and I am looking forward to speaking with you soon. Bill Miles Fixed Operations Manager

December 31, 2021

I bil-pass 2 closer Kia dealerships just to come to this one. The service has always been on point More

by OSMITH_10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ellis, Heather Stallings
Jan 04, 2022 -

Southwest Kia - Mesquite responded

Thank you for the positive feedback! We're thrilled you've trusted us with your vehicle needs and look forward to seeing you again soon at Southwest Kia Mesquite.

December 31, 2021

Very Nice people and the person who attended me was very professional and has an excellent service, More

by JOSEE.CISNEROS68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Jan 04, 2022 -

Southwest Kia - Mesquite responded

Thank you so much for taking the time to provide such positive feedback for our team at Southwest Kia Mesquite. Feel free to reach out to our staff if we can assist you in the future. Safe travels!

December 30, 2021

Michael at Southwest Kia was incredible helpful. Appreciated the customer service! I’ll be back! Thanks! More

by DMCMULLAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 30, 2021 -

Southwest Kia - Mesquite responded

Thank you so much! We appreciate your positive review and look forward to working with you again in the future!

December 28, 2021

Craig always helps me and my husband out and gets our car in and out as quick as possible! Easy to talk to and always try to work with him. Plus Ashley was great and transparent checking us in. More

by noraf91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, Ashley
Dec 29, 2021 -

Southwest Kia - Mesquite responded

Thanks for the kind words! Ashley and Craig are assets to our team at Southwest Kia Mesquite, and they were delighted to hear your recommendation. We look forward to seeing you again soon.

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