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Southwest Kia - Mesquite
Mesquite, TX
1,488 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock.
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,488 reviews
Verified Customer
January 27, 2022
This dealership once would have received 5* but on my last visit 1/26/22 for 25,000 miles service with tire rotation, when I noticed 1/27/22, the tires had not been rotated. I was thinking about changing last visit 1/26/22 for 25,000 miles service with tire rotation, when I noticed 1/27/22, the tires had not been rotated. I was thinking about changing dealers for services but will try once more and one more thing, I referred my daughter for a new vehicle which she purchased a vehicle, but I found out 1/26/22 that the referral initiative had been discontinued and no one from the dealership bothered to inform customers, that's sad. If the "new dealership owner" continue with this type of service, they may be losing a lot of potential business. I'm now wondering "if" a balance I have of a prior referral will be honored? I hope my honesty will qualify me for the gift. More
by MICHAELBICKEMS
Employees Worked With
Jerry Tonubbee, Antonio Ayala
January 27, 2022
Service was excellent from beginning to finish. Everyone showed professional in his or her duties. showed professional in his or her duties. More
by BOBBY65KOBINA
Employees Worked With
Jerry Tonubbee, Keenan Mcfarland, Joseph Castiglione, Antonio Wilson, Kelvin Peoples, Edwin Sandoval, Estefania Perales
January 27, 2022
I had an appointment to get tire replaced, was actually very disappointed in the time it would take just to get a a new tire it was suggested that I buy the tire and go somewhere where else to have it repl very disappointed in the time it would take just to get a a new tire it was suggested that I buy the tire and go somewhere where else to have it replaced I definitely didn’t want to do that had to get back to work, wasn’t happy hearing that, then it was explained they were short of mechanic’s this is why the wait was so long, I really felt this should have explained in more detail, at the end of the day I was satisfied and very pleased that I got a new tire with all this shortage of help it should be explained up front. The service agent was very helpful in the long run. More
by lcooper4
Employees Worked With
Michael Ellis 5 stars, Heather Stallings
January 25, 2022
It’s the employees at Southwest KIA that make you come back! Stephanie was very helpful and professional! She helped me get the car I needed and wanted! back! Stephanie was very helpful and professional! She helped me get the car I needed and wanted! More
by Cecy.lopez1
Employees Worked With
Stephanie Olguin
January 25, 2022
Stephanie was amazing and very detailed and flexible. Kelvin was informative and they both did a great job assisting with this new purchase. Kelvin was informative and they both did a great job assisting with this new purchase. More
by trelesha2008
Employees Worked With
Stephanie- 5 stars, Kelvin Peoples
January 24, 2022
This is one of the worst dealerships I have ever seen. My son purchased his first vehicle in July 2021 and here it is now January 2022, he still doesn’t have his vehicle registration. We call and visit but a son purchased his first vehicle in July 2021 and here it is now January 2022, he still doesn’t have his vehicle registration. We call and visit but always get the run around and lies like it’s on the way. As of today he still doesn’t have a vehicle registration or anything. More
by Virgil Turner
Employees Worked With
Renae Finance Dept.
January 20, 2022
Southwest Kia of Mesquite has been a pleasure to deal with for all 5 of the cars I bought from them. Jerry Tunnabee is awesome to work with as well. with for all 5 of the cars I bought from them. Jerry Tunnabee is awesome to work with as well. More
by DANNY_BRADFIELD
Employees Worked With
Jerry Tonubbee, Kelvin Peoples
