Southwest Kia - Mesquite

We found our vehicle online and sent a request to be contacted. We received a call from Victor and we confirmed that the vehicle was still available and we advised that we would be by to take a look. Wh contacted. We received a call from Victor and we confirmed that the vehicle was still available and we advised that we would be by to take a look. When we arrived, Jerry Tonubbee assisted us because Victor was ill and left for the day. Jerry was great to work with, and although it took a little bit to come to an agreeable price (not his fault). I do recommend that in the future, dealers should not go and grab the "sales managers",as they all make you feel small and worth nothing but the mud on their shoes after you talk with them. Jerry has since followed up with me and my husband to ensure we are happy with our purchase and to let us know of some perks included with our purchase that Southwest Kia has to offer. I do not believe that it is fair that Jerry will have to split this sales profit with Victor, since we never had an official appointment with him, but I trust that Jerry will get the benefits he deserves for all of his hard work. We had been to several dealerships and this was the first one where we didnt feel attacked and left disappointed. Jerry had us driving off the lot with satisfaction. Thank you, The Gadbury's More

I followed Gary from Honda. He is very friendly and helpful. Gary goes above and beyond just plain service whiches is why I have followed him from Honda. Gary goes out of his way to make sure his custo helpful. Gary goes above and beyond just plain service whiches is why I have followed him from Honda. Gary goes out of his way to make sure his customers are happy. The most important thing to a customer besides good service is the cost. Gary has helped me get signed up for email and mail service coupons which has helped a lot in these times where everything is costly. Not a lot of service advisors would take time to walk a customers through that. Gray is very considerate of customers. Gary does not make me feel stupid about car repairs like a lot of service advisors do to women. If Gary ever leaves Kia, I will find out where he goes and follow him there. More

Juan did a great job of handling my desires from beginning to end. This is the 4th vehicle bought from this dealership and each time has brought a pleasant experience. I have had several friends p beginning to end. This is the 4th vehicle bought from this dealership and each time has brought a pleasant experience. I have had several friends purchase vehiles from this dealership based on my recommendation and I will continue to highly recommend in the future. More

I was shopping for a new car and went to about 5 dealerships in the area: Toyota, Honda, Kia, Chevrolet, and Lexus. None of them could match the inventory, quality, and price for my 2011 Kia Sport dealerships in the area: Toyota, Honda, Kia, Chevrolet, and Lexus. None of them could match the inventory, quality, and price for my 2011 Kia Sportage. I really appreciated the "no pressure" sales approach. Jerry was friendly and very helpful but let me go at my own pace w/o pressure. Everyone else has been helpful and kind in follow-up calls, welcome to Kia family, etc. I am getting ready for my first service, and know I will get qality workmanship as well. More

to let you know how excited i am with my new 2011 kia soul and how impressed i was with the knowledge,courtesy and patience of these two men. in sales and service. i am a returning or loyal customer,have soul and how impressed i was with the knowledge,courtesy and patience of these two men. in sales and service. i am a returning or loyal customer,have had nothing but supurb service whenever i've an issue with my vehicle. my previous vehicle was a 2008 kia rondo lve6. More

It's always been a pleasure to work with the team at Southwest Kia-NW. They're very reliable, knowledgeable and patient to explain. It's helpful to get the estimate so I can approve the work ahead of Southwest Kia-NW. They're very reliable, knowledgeable and patient to explain. It's helpful to get the estimate so I can approve the work ahead of time. Very pleased with this dealership - Jeff, Mike, Gary and Joe. More

I have used this dealership to have my Spectra5 serviced but had never purchased a car there. The experience was very easy and straightforward. Bryron was very patient with me and all the cars I wanted to t but had never purchased a car there. The experience was very easy and straightforward. Bryron was very patient with me and all the cars I wanted to test drive, he explained all of the "in's and out's" of each car. There was NO high pressure and I appreciated that greatly. More

Jerry is amazing!!! He follow up all the way through. Jerry is amazing!!! He follow up all the way through. Assisted us properly in what we were asking for. Unfortunately, for other reasons we could n Jerry is amazing!!! He follow up all the way through. Assisted us properly in what we were asking for. Unfortunately, for other reasons we could not close the sale but we are pleased with his service. We will recommend him a thousand times. You have a great employee representing Southwest Kia-Northwest! More

The best experience I've EVER had with a dealership, Jerry was not pushy but he was friendly, patient, personable and professional. Southwest Kia is wonderful and I luv my Sportage. They gave me a disco Jerry was not pushy but he was friendly, patient, personable and professional. Southwest Kia is wonderful and I luv my Sportage. They gave me a discount to stay in my price range. Kia is the BEST!! More

Our service rep is always ready to answer any questions we may have and also schedules out car's maintenance at a time that is basically convenient for us as well as their service department. He is alway we may have and also schedules out car's maintenance at a time that is basically convenient for us as well as their service department. He is always friendly and courteous. He keeps us informed in matters of any recalls that may occur. Original car lease is from Central Kia but have had so many problems with them that we prefer to do business with Southwest Kia in regards to car maintenance. More