Southwest Kia - Mesquite

I traded in my Kia Optima for 2011 Kia Soul. It was by far the best experience I ever had purchasing a vehicle. My salesman was Kevin Cole and I cant say enough positive things about him. From the time I far the best experience I ever had purchasing a vehicle. My salesman was Kevin Cole and I cant say enough positive things about him. From the time I stepped out of my vehicle to the signing of my new vehicle he was there doing everything in his power to help me. He was very nice and considerate, and also very knowledgeable about the vehicles we test drove. He really went above and beyond to make me happy. The inside of the dealership was a little cold on the day I visited and he was even nice enough to give me the jacket off his back and i thought that was awesome of him. The financial advisor I worked with was Byson. He was awesome to he literally put his job on the line to help me get to a comfortable monthly payment through he bank, and I cant thank him enough. Overall i was pleased with the dealership as a whole if I ever want to purchase another vehicle it will definitly be at Southwest Kia Northwest. Thanks guys for a very pleasant experience. More

Mr Jones was excellent, he treated me with respect and caring, i normally do not go into a dealership by myself, but i must say that i had a great experience, no pressure. Mr Jones is an asset to your com caring, i normally do not go into a dealership by myself, but i must say that i had a great experience, no pressure. Mr Jones is an asset to your company and i will definitely send any of my friends to whom if i know they are looking for a new vehicle. I love my Sorento and he worked with me to make it possible to bring it home. We all love it !!!! Thank you so much Mr. Jones! More

Purchased 2011 Soul on March 14. Best experience we have had with a dealership. Kevin was great to work with...helped us get a deal with which we were more than satisfied. Kevin even drove to another Southw had with a dealership. Kevin was great to work with...helped us get a deal with which we were more than satisfied. Kevin even drove to another Southwest store to get the exact car we were looking for. Also, very happy with the Service Department (had our 2009 KIA serviced while checking out the Soul)...Very pleased with the vehicles KIA makes. More

We have bought many cars in our lifetime, we drive excessive miles. This was a very good experience. David Jones was very sincere and eager to help us get into a vehicle that suited us. He was very excessive miles. This was a very good experience. David Jones was very sincere and eager to help us get into a vehicle that suited us. He was very informative and never pushy. The finance and service department were equally as helpful and friendly. More

Kevin loves his job and it shows. He immediately greeted my husband and I with a smile and seemed genuinely interested in helping us find the perfect car. He was very knowledgeable of the product and took p my husband and I with a smile and seemed genuinely interested in helping us find the perfect car. He was very knowledgeable of the product and took pride in Kia. Kevin created a sense of urgency without being pushy. The entire car buying process was effortless and smooth, unlike anything I had experienced before. I arrived at 8 p.m. and was driving away in a new car at 10:45 p.m. - and I didn't even plan on purchasing a car that night! The staff did not even seem annoyed that I was keeping them there late. The Optima EX sold itself but Kevin and the rest of the staff at Southwest Kia were a pleasure to work with and an added bonus. More

Very Friendly service - I worked with James Seale and Jerry Tonubbee. Both went out of their way to make sure I got the best deal possible. Jerry even drove to south Dallas to pick up the car while we we Jerry Tonubbee. Both went out of their way to make sure I got the best deal possible. Jerry even drove to south Dallas to pick up the car while we went and ate dinner... I thank everyone.Thank You More

Great Service Department. I will recommend a friend that has a Kia to this dealership. Everyone was very friendly and helpful. I have used SW Kia for all my maintenance repairs & I am very satisfied with th has a Kia to this dealership. Everyone was very friendly and helpful. I have used SW Kia for all my maintenance repairs & I am very satisfied with there work. I will continue to use this location for all my car repair needs. More

Jacob was very helpful and answered all questions completely and honestly. He went out of his way to make sure I was happy, stayed late to finish the deal and made me feel very secure in buying my u completely and honestly. He went out of his way to make sure I was happy, stayed late to finish the deal and made me feel very secure in buying my used vehicle. I recommend him to my friends all the time. More

I went in just planning to test drive a new Kia Optima. I immediately fell in love with the car, but I wasn't sure I wanted to pull the trigger. The salesmen were eager to sell me a car, but I didn't feel th immediately fell in love with the car, but I wasn't sure I wanted to pull the trigger. The salesmen were eager to sell me a car, but I didn't feel they were too pushy. My wife ended up convincing me to go ahead and get the car. The salesmen were good about getting the color and trim level I wanted, which had to be delivered from another location. They gave me a reasonable trade for my old car. I wanted the LX trim, but I also wanted the EX alloy wheels. The salesmen tried to find wheels for me, but were unable to do so at a reasonable price, claiming that loose factory replacement wheels were hard to come by. As a way of negotiating price and to help make up for the wheels, they gave me window tinting and security etch basically free of charge. Cust. Service - Jacob came out to help me immediately, and was knowledgeable enough to talk about the features of the different trim levels. He and his manager tried very hard to get the car I wanted at the price I wanted, which was difficult given that I didn't know the price I wanted! Quality of Work - In the end, I got exactly what I wanted (sans alloy wheels), and I was very comfortable with my purchase. No buyer's remorse here. They did spend a lot of time on the phone trying to get my wheels, and were able to tell me exactly why they weren't available, and were very apologetic. They got me a price and financing I felt good about. Friendliness - Very tolerant of my children and my attitude, and affable and easy to talk to. Overall Experience - The only ding here is that their "kids area" was inadequate. It's a foosball table with no ball and a handful of simple plastic toys that couldn't entertain any kids above toddler age for long. Thank goodness I had Angry Birds! The rest of the experience was quite pleasant. Price - The total came to MSRP+$4000 for tax, tag, title, and interest. Price included window tint and security etch, but did not include the oil change plan. More