Southwest Kia - Mesquite

Went seeking a new vehicle to replace my old one. Spent the better part of the day wheeling and dealing, but throughout it all received nothing but friendly and courteous service from all of the folks ther the better part of the day wheeling and dealing, but throughout it all received nothing but friendly and courteous service from all of the folks there. Every question was answered, and even some topics I wouldn't have thought to ask about. More

Wow! Buying a car CAN be an enjoyable experience. When I entered Southwest Kia (Mesquite) I was extemely bitter about past car buying experiences. Kevin greeted me and put me at ease with his easygoing c I entered Southwest Kia (Mesquite) I was extemely bitter about past car buying experiences. Kevin greeted me and put me at ease with his easygoing charm and nature. Gone was the "slick, car salesman image." I felt like he was a real person that not only benefited from HIM making a sale, but by ME being pleased with my purchase of a new car. All of the personnel I encountered were honest and respectful. Customer service has not died! It was a one stop shopping venture---Lee, the insurance agent, got me a great deal on my house and car insurance and I changed from my current insurance carrier. They were honest about my trade in and acknowledged and honored the gift certificates or coupons I presented to them. Keith, (management) was also quite friendly and trustworthy. Thank you for making this new venture a postive experience and I HIGHLY reccomend this new dealership. A 10, Kevin! More

I traded in my Kia Optima for 2011 Kia Soul. It was by far the best experience I ever had purchasing a vehicle. My salesman was Kevin Cole and I cant say enough positive things about him. From the time I far the best experience I ever had purchasing a vehicle. My salesman was Kevin Cole and I cant say enough positive things about him. From the time I stepped out of my vehicle to the signing of my new vehicle he was there doing everything in his power to help me. He was very nice and considerate, and also very knowledgeable about the vehicles we test drove. He really went above and beyond to make me happy. The inside of the dealership was a little cold on the day I visited and he was even nice enough to give me the jacket off his back and i thought that was awesome of him. The financial advisor I worked with was Byson. He was awesome to he literally put his job on the line to help me get to a comfortable monthly payment through he bank, and I cant thank him enough. Overall i was pleased with the dealership as a whole if I ever want to purchase another vehicle it will definitly be at Southwest Kia Northwest. Thanks guys for a very pleasant experience. More

My overall experience at Kia in Mesquite was great, Juan Cashat was excellent, he did a great job in getting me the best deal for the 2011 Kia Sorento, this was not the only Kia store I visited in the metro Cashat was excellent, he did a great job in getting me the best deal for the 2011 Kia Sorento, this was not the only Kia store I visited in the metroplex. I felt very comfortable with my purchase, Juan got me what I wanted in my purchase/trade-in. I will definitely recommend this Kia store to my friends and family, Kia is definitely moving up in class and style I love my new Kia Sorento it's awesome!! Thanks . More

Very relaxed but informative on what was available on the lot.Let us ask the questions,instead of telling us what we wanted!!!.Jerry was courteous and friendly from the get go.Listened to what we were lookin lot.Let us ask the questions,instead of telling us what we wanted!!!.Jerry was courteous and friendly from the get go.Listened to what we were looking for and proceeded to make every effort possible to find exactly what we wanted.And did so.It was nice be stress free and actually enjoying the experience.Finance Dept. did a great job.Very friendly & knowledgeble.Answered allllll our questions,an was very adiment on making sure we understood the contract and were comfortable with the contract before we signed.Again no stress and felt good about our decision to purchase the Optima.We were concerned with all the options we had on our Nissan Maxima,that on this new purchase we would have to settle for less options to meet the price range we wanted to stay under.you gave us a option package that exceeded our old car and at a very negotiable price.We can honestly say that when we left with our new car, that we made right decision,and were happy with total experience at SW KIA NW.Thanks again,Bob&Lorna More

Mr Jones was excellent, he treated me with respect and caring, i normally do not go into a dealership by myself, but i must say that i had a great experience, no pressure. Mr Jones is an asset to your com caring, i normally do not go into a dealership by myself, but i must say that i had a great experience, no pressure. Mr Jones is an asset to your company and i will definitely send any of my friends to whom if i know they are looking for a new vehicle. I love my Sorento and he worked with me to make it possible to bring it home. We all love it !!!! Thank you so much Mr. Jones! More

Purchased 2011 Soul on March 14. Best experience we have had with a dealership. Kevin was great to work with...helped us get a deal with which we were more than satisfied. Kevin even drove to another Southw had with a dealership. Kevin was great to work with...helped us get a deal with which we were more than satisfied. Kevin even drove to another Southwest store to get the exact car we were looking for. Also, very happy with the Service Department (had our 2009 KIA serviced while checking out the Soul)...Very pleased with the vehicles KIA makes. More

We have bought many cars in our lifetime, we drive excessive miles. This was a very good experience. David Jones was very sincere and eager to help us get into a vehicle that suited us. He was very excessive miles. This was a very good experience. David Jones was very sincere and eager to help us get into a vehicle that suited us. He was very informative and never pushy. The finance and service department were equally as helpful and friendly. More

Kevin loves his job and it shows. He immediately greeted my husband and I with a smile and seemed genuinely interested in helping us find the perfect car. He was very knowledgeable of the product and took p my husband and I with a smile and seemed genuinely interested in helping us find the perfect car. He was very knowledgeable of the product and took pride in Kia. Kevin created a sense of urgency without being pushy. The entire car buying process was effortless and smooth, unlike anything I had experienced before. I arrived at 8 p.m. and was driving away in a new car at 10:45 p.m. - and I didn't even plan on purchasing a car that night! The staff did not even seem annoyed that I was keeping them there late. The Optima EX sold itself but Kevin and the rest of the staff at Southwest Kia were a pleasure to work with and an added bonus. More

false advertising..never helped me..said they could..drag me down there at their location and never did help me to get a used car..even had a trade-in 2002 Kia Spectra..They are liars, they only want to brin me down there at their location and never did help me to get a used car..even had a trade-in 2002 Kia Spectra..They are liars, they only want to bring you to the dealership to waste a person's time..why I do not know..but I would never buy a used car from this dealership!! More