Southwest Kia - Mesquite

Gary was so friendly and helpful. He figured out the problem with the car quickly and helped navigate the issue with the technician. I would definitely go back. The waiting are is comfortable, and all problem with the car quickly and helped navigate the issue with the technician. I would definitely go back. The waiting are is comfortable, and all the other employees asked me if I would like water while I waited and how they could help. More

After switching from another local Kia Dealership, we have purchased 2 cars from Juan at this dealership on Oates. He has gone out of his way to get us the exact car that we request. We have recommended have purchased 2 cars from Juan at this dealership on Oates. He has gone out of his way to get us the exact car that we request. We have recommended 2 other people to Juan and they also made purchases and they are pleased with the service they have received. I have owned 5 Kia vehicles so far and all have been very good vehicles. More

We were very, very pleased with our salesman, Kevin. He bent over backwards to help us and got us the car we wanted at almost the price we wanted (not everyone gets exactly what they want dependent on the bent over backwards to help us and got us the car we wanted at almost the price we wanted (not everyone gets exactly what they want dependent on the circumstances. My son, Chad, loves his Mini Cooper. He thinks this car will be with him the rest of his college years! I highly recommend Kevin to anyone who is looking for a car - new or used! He has both the customer and the dealership's best interests in mind. Thank you again Southwest Kia. This is the 3rd car I have purchased from Southwest Kia (twice in Dallas off I20) and now here in Mesquite. I am truly a Southwest fan!!! More

Sales associate. OK, Sales managerS. NEVER GET INVOLVED Sales associate. OK, Sales managerS. NEVER GET INVOLVED WITH. they call me back saying that they might be able to get me a car with the price i Sales associate. OK, Sales managerS. NEVER GET INVOLVED WITH. they call me back saying that they might be able to get me a car with the price i want. OK. they sure that i will be approved..... LIE i drove hours and then got there. "sorry we cannot approve you"....... why in the heck do you lie and have me come in? to ask for down payment????? ugh... this dealership was a joke.. and the sales manager gives me a dirty look and looking at me like im a dumb person that is trying to get a car when i cant...? i was very affended the way they looked at me and was talking to me. and who eats on the desk while talking to the customer?? when he was talking to me i could see chewed up food in his mouth... disgusting! this dealership needs to learn some manners even before they sell cars... More

The salesman at this dealership went above and beyond. He was aware of the bad service I received from other KIA dealerships in this area and went the extra step to keep me as a Customer. This salesman n He was aware of the bad service I received from other KIA dealerships in this area and went the extra step to keep me as a Customer. This salesman not only kept in contact with me, but took the extra step to use multiple methods to do so by not only calling, but also texting me updates on my car. KIA almost lost a brand new Customer because of bad service that I received from 2 other dealerships, but Jerry saved the day and kept me happy. The dealership in Mesquite is top notch and should be commended for keeping the Customer in mind. More

Great experience overall. Mr. Gary Wells was friendly on the phone when I called. He was knowledgeable about the services Kia provides. He made sure he understood the service the car needed and I wanted. Hi the phone when I called. He was knowledgeable about the services Kia provides. He made sure he understood the service the car needed and I wanted. His demeanor was that of an employee who cares for customer services and respects his workplace. Congratulations! More

Recently we received a letter from Southwest Kia explaining that now was a great time to upgrade our 2006 Sorento to a new 2012 vehicle. We were skeptical, but last Friday we decided to check it out explaining that now was a great time to upgrade our 2006 Sorento to a new 2012 vehicle. We were skeptical, but last Friday we decided to check it out and see if they would make good on the letter. What ensued was simply the best car buying experience we have EVER had in 28 years of suffering the same-old typical dealership runaround. Kevin found us on arrival made it very easy to explain why we were there. He assured us he would do whatever was possible to make the best deal happen. Not only did Kevin find a way to make good on the promise, but he made it easy to endure the entire process. Every single Southwest Kia employee we talked with was friendly and a consummate professional. We will not hesitate to recommend Kevin and the entire Southwest Kia staff, this was car buying done right. More

Ivan was very professional and did not pressure me into a sale. He understood that I did not want to drive a car until we could get the pricing correct. I would recommed their dealership. sale. He understood that I did not want to drive a car until we could get the pricing correct. I would recommed their dealership. More

I was very pleased with the services provided at this Southwest Kia Mesquite location. Friendly atmosphere , nice show room, and offered us cold bottle water. The Test drive was smooth and stable. Juan C Southwest Kia Mesquite location. Friendly atmosphere , nice show room, and offered us cold bottle water. The Test drive was smooth and stable. Juan Cashat answered all of our questions and handled us very respectfully. He had an interesting accent too. Towards the end of our decision we were meet by Byron Medina F&I Manager. He was able to offer me the best deal considering my situation. I left the same day with my first brand new Kia Soul. Special thanks to Byron Medina for the reduced rate that sold me on this deal. More

Upon entering the dealership parking lot, Harold Bennett greeted us with a smile and asked if he could be of any assistance. We told Harold what we were looking for and our relationship with this dealership greeted us with a smile and asked if he could be of any assistance. We told Harold what we were looking for and our relationship with this dealership began. From the beginning to the end, our experiences with Harold Bennett and Byron Medina was helpful, friendly and professional. These two guys were a great team and I would definitely recommend my friends and family to these individuals and this dealership! KEEP UP THE GREAT WORK GUYS! More