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Southwest Kia - Mesquite
Mesquite, TX
1,487 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock.
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,487 reviews
November 30, 2021
Service manager is very condescending. Not knowledgeable about vehicles. Won’t listen to customer. After he found he was wrong no apology. Heather was great about vehicles. Won’t listen to customer. After he found he was wrong no apology. Heather was great More
by Genene
Verified CustomerEmployees Worked With
Heather Stallings
November 28, 2021
I thought they would be more friendly and have more of a professional approach. Difficult to understand what the staff said due to masks, especially if they spoke softly or lazily. The "team" did address my professional approach. Difficult to understand what the staff said due to masks, especially if they spoke softly or lazily. The "team" did address my issue and performed the simple task I requested. Overall, I was satisfied with my visit. More
by billytagcon3
Employees Worked With
Prince, Heather Stallings
November 27, 2021
Friendly and helpful, great communication throughout my service appointment. Received my car back cleaned and vacuumed. Will return to have recall repairs done in the near future. service appointment. Received my car back cleaned and vacuumed. Will return to have recall repairs done in the near future. More
by Stevensow76
Employees Worked With
Heather Stallings
November 26, 2021
I notice on several visits things wasn’t right about my car one instance missing tire lug nut when I brought it to their attention one of the service put a new one on but tighten it too tight that another car one instance missing tire lug nut when I brought it to their attention one of the service put a new one on but tighten it too tight that another service center (discount tires)had to cut it off—then they replace it later at the Kia dealership who cause the problem in the first place because I spoke with the service manager More
by ERLINE.DENIS
Employees Worked With
Bill miles
