Southwest Kia - Mesquite

THE BEST EXPERIENCE IN CAR BUYING Southwest Kia listened to what I needed and wanted and sold me a car that I love and am proud to drive. My experience send them 2 more customers that Southwest Kia listened to what I needed and wanted and sold me a car that I love and am proud to drive. My experience send them 2 more customers that are pleased as well. More

great customer service I've worked with service reps Benny Gonzalez and manager Gary (Allen ?) I appreciate their help and also their willingness to give the car a quick ba I've worked with service reps Benny Gonzalez and manager Gary (Allen ?) I appreciate their help and also their willingness to give the car a quick bath on each occasion. It looks like I will have to bring my Soul in soon for some service recall work and I anticipate the same great service. More

Recall on 2014 Forte Carlos, Was friendly and get me updated on the progress of the recall on my 2014 Forte. I also purchased the spare tire kit had that installed. He sh Carlos, Was friendly and get me updated on the progress of the recall on my 2014 Forte. I also purchased the spare tire kit had that installed. He showed me where everything went and great advice to hold onto the original container in case I decided to purchase an actually tire/rim. He made sure I was comfortable, asked if I needed anything and recommended when I would need to come back for an oil change. This is the best dealership I've come across where customer service and satisfaction is #1. I was also, greeted by Clint who was the salesman who sold me the Forte. Just top customer service experience. Robin More

They ARE AMAZING!!! This dealership is AWESOME!! My name is JESSICA LIESMAN. They are so kind hearted and made me feel like a million bucks!!! . I Was involved in an acc This dealership is AWESOME!! My name is JESSICA LIESMAN. They are so kind hearted and made me feel like a million bucks!!! . I Was involved in an accedent that made head lines, due to my misfortune, they help me out GAVE ME A BRAND NEW CAR !!!! EVEN LET ME CHOOSE FROM 3 OFF THE SHOW ROOM FLOOR!! They changed my life !! I have never had a brand new car ever!!! Choose South West Kia, I would recomend their friendly costomer service to any one!!! They didnt have to help me but did!!!! Thats shows alot about the people there. Thank you South West kia !!!!! More

Watching you on the news I have never been to your dealership but I just saw the news with you giving that mother a free car. Congrats to you and her to show the world there i I have never been to your dealership but I just saw the news with you giving that mother a free car. Congrats to you and her to show the world there is still considerate people and companies out there! It is very nice to see that she was also able to choose what car she wanted, I hope that you get this back 10 fold and I wish you the best in the future for you, your business and especially your family. Very Impressed, keep it up. Keith Brady Syracuse, New York More

A Great Sales Experience Chris Meregini at Southwest Kia is wonderful! A storm had felled a large tree onto my house and had also totaled my car. I needed to immediately buy Chris Meregini at Southwest Kia is wonderful! A storm had felled a large tree onto my house and had also totaled my car. I needed to immediately buy a car. When I called Southwest Kia, Chris answered the phone and subsequently came in on his day off. He stayed at the showroom all day, ensuring that I got the car I wanted and that it was also the car I needed. He answered my questions then and answers my questions now. It’s almost three months since my purchase and Chris is still just a phone call away. He provides the quality follow-up service which is part of him being a great salesman. I highly recommend him to anyone who wants to purchase a More

The Worst Experience Ever!!.. I came to this dealership today(11/22/14) because I was assured by one of the internet managers Linda Morales that I would be able to get a vechicle w I came to this dealership today(11/22/14) because I was assured by one of the internet managers Linda Morales that I would be able to get a vechicle with $500.00 down. After I spent $40.00 coming here in a taxi, to my surprise, the guy who met me at the door was ok. However, he sat me down at his desk and ask me if I needed something to drink?. I said no, thanks. He them advised me he had to go pull my information to see what he could do. He then brought over someone from their("In House Financing") to assist me. The guys name was Constantine!. He was so rude and cold!. He began to ask me how long I've been at my job and how much I make?. I told him I had two jobs and I've been at both jobs for 6month's. He then siad, well I can't really help you today, but if you come next week Tuesday or Wednesday, I "might" be able to do "something" for you with $500.00 down. I told him unfortunately, I could not wait until next week because I'm in need of a car today, because I have two jobs!. He then said, well how do I know you're going to make your payments?..or how do I know you're not going to "run off" with the car back to Louisiana!!. My mouth LITERALLY DROPPED!. I couldn't believe he would say such an humiliating thing to me!. I them report him to another sales person who didn't do anything. All I have to finally say about my experience with Southwest Kia is, it wa the most AWFUL and DEGRADING customer service experience I've ever had and I will NEVER EVER stop at any other Kia dealerships or recommend it to ANYONE!. More

1st Car Buying I came to Kia after being turned down at Dodge expecting the same thing to happen, but this nice guy name Quinton Wade helped me leave with a brand sp I came to Kia after being turned down at Dodge expecting the same thing to happen, but this nice guy name Quinton Wade helped me leave with a brand spankin new Kia forte he was very polite and awesome he answered all my questions and made sure I left satisfied. I love my new Kia, Thanks to everyone at Southwest Kia.!!!!! More

Terrific Dealership!! What a great place to purchase a car! James and Jerry made our experience so great! I will definitely recommend SW Kia and shop there again!! Fanta What a great place to purchase a car! James and Jerry made our experience so great! I will definitely recommend SW Kia and shop there again!! Fantastic sales team! More