Southwest Kia - Mesquite

Pay now , save later I had to buy tires for my wife`s Spectra 5 and brought it in for an alignment. Gary, my service adviser, pulled our service records up and suggested I had to buy tires for my wife`s Spectra 5 and brought it in for an alignment. Gary, my service adviser, pulled our service records up and suggested me getting the 90,000 mile service done while I was at the shop. The car was right at 93,000 miles ,I knew we needed to get the services done, and I know that S.W.Kia could be trusted to perform all the required services at a competitive price. Gary was able to get me a considerable discount on my bill. All the work was done right at a reasonable price. We had an unexpected cost occur when a leaking radiator was discovered and again Gary worked his magic to save me a great deal of money on that also. Gary also to my surprise, threw-in a wash/detail and a set of wiper blades. I have and will continue coming to Southwest Kia and continue to tell everyone of such a great job that you do. While I was there , I talked with Quinton and took a test drive in a new Forte hatchback. Again ,no high pressure. When I picked up my car ,I also talked with Mike Stanton, which I have known for a long time. He too is very informative and helpful, not to mention friendly each time that I visit. Oh ,and when I was paying my bill with the delightful Perla, Quinton introduced me to Hoss. He was very nice to tell me that he would me us a great deal at trade-in time with a sizable discount, that is always good to hear. Keep up the great work! More

Comment re: Tech and Service Tech (Gary) Very professional, polite, answered questions. Service Good, and very much appreciated the complimentary car wash I own a 2012 Kia Tech (Gary) Very professional, polite, answered questions. Service Good, and very much appreciated the complimentary car wash I own a 2012 Kia Soul and will continue to have the service completed at Southwest Kia. More

Excellent Service I have always received excellent service whenever I've brought my RIO in for service. The staff are always very warm and friendly and always make me f I have always received excellent service whenever I've brought my RIO in for service. The staff are always very warm and friendly and always make me feel at ease. They are also very knowledgeable and always explain in detail what they found and what they did to correct any problem found. I would highly recomend this service department and Gary Wells in particular to anyone. More

Tires They put it on the rack, checked my tire for damage and all was well. They didi exactly what I asked them to do. Thank you. They put it on the rack, checked my tire for damage and all was well. They didi exactly what I asked them to do. Thank you. More

Continued 5 star service Although my 2014 Kia Soul has only needed preventive maintenance since new (oil,filter,tire rotation.etc.), I am happy with service dept. and customer Although my 2014 Kia Soul has only needed preventive maintenance since new (oil,filter,tire rotation.etc.), I am happy with service dept. and customer waiting area. Also free car wash and friendly employees is appreciated. More

Best Service Dept I bought my 2011 Kia Soul here 1 & 1/2 years ago, and that was the beginning of a beautiful friendship! Love the service here - the reminders, the fri I bought my 2011 Kia Soul here 1 & 1/2 years ago, and that was the beginning of a beautiful friendship! Love the service here - the reminders, the friendliness, and the multi-point inspection to let me know what needs to be taken care of as we go. Whether I make an appointment in advance or just stop in, they are accommodating and helpful. I know my car is in great hands and gets great service, even for just an oil change and a bath! and they don't mind taking me over to Cracker Barrel so I can have lunch while they work. Yay! Win-win for me! More

Car service on August 22nd I have always received great service at Southwest Kia. On this day, the problem was found quickly and then the work done timely to solve the problem. I have always received great service at Southwest Kia. On this day, the problem was found quickly and then the work done timely to solve the problem. Gary Wells handled the process from start to finish. I am very pleased with the service I have received and always receive from Southwest Kia. More

Not my KIA We do have a KIA and the service as been excellent, so we decided to take our 1996 Chev 1500 Silverado to get an oil change. EXCELLENT service as al We do have a KIA and the service as been excellent, so we decided to take our 1996 Chev 1500 Silverado to get an oil change. EXCELLENT service as always-- Thank you to the Southwest KIA service dept. More

ordering parts not good I love Kia but I'm not to happy with parts department right now.. been waiting two week my air vent to be fix but they keep sending the wrong thing an I love Kia but I'm not to happy with parts department right now.. been waiting two week my air vent to be fix but they keep sending the wrong thing and my car need buff due to the windshield was replaced n left adhesive on the paint.. but I will still recommend Kia.. More

In & Out Benny Gonzales #282, got me and out. I was there for a recall on my stop lamp switch. Everyone was very nice. I call the same day. Benny Gonzales #282, got me and out. I was there for a recall on my stop lamp switch. Everyone was very nice. I call the same day. More