![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Southwest Kia - Mesquite
Mesquite, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,488 reviews
Tire Replacement Service advisor John Robinson went over and above to help resolve a problem I was having with another Dealership. I'm extremely grateful and Southwest Service advisor John Robinson went over and above to help resolve a problem I was having with another Dealership. I'm extremely grateful and Southwest will be my servicer of choice. More
Cruise control Occassionally cruise control would turn itself off when one of the lights would come on. Gary explained it was a safety factor. After some checking Occassionally cruise control would turn itself off when one of the lights would come on. Gary explained it was a safety factor. After some checking he discovered there was a recall on our 2011 Sorento so he immediately had it scheduled for repairs that same day. It had something to do with the gear shift. We are always pleased with the work done with our car when we take it in. Gary is always very professional and also very friendly and funny. He is a great guy.. Kia of Mesquite is our go to place for all our repairs especially since we live right across the highway. Kudos to Southwest Kia of Mesquite. More
All a round great experience. Sales department was great The sales men ash was professional and knowledgeable about the The cars you sale at southwestern dealership I purchase the car I Wanted for the pr The sales men ash was professional and knowledgeable about the The cars you sale at southwestern dealership I purchase the car I Wanted for the price range I was looking for. I purchase the Rio For the good gas mileage and roomiest the sales negotiations went Very quickly and professional and I got a good on my trade. More
Great experience! The kia dealership does a real nice job in their service dept. Each time we go to kia, there is good service and make sure the customer is well taken The kia dealership does a real nice job in their service dept. Each time we go to kia, there is good service and make sure the customer is well taken care of. More
Terrific service! The Southwest team took care of my scheduled service and inspected my car quickly and professionally. They were very friendly and the time I waited wa The Southwest team took care of my scheduled service and inspected my car quickly and professionally. They were very friendly and the time I waited was both pleasant and brief. More
Last Visit My last service visit was very lacking to say the least. Greeted ok but even though it was raining and I didn't expect the car to be washed I did expe My last service visit was very lacking to say the least. Greeted ok but even though it was raining and I didn't expect the car to be washed I did expect it to be vacuumed out. The plastic seat cover was left on the seat and keys in the car. I have already prepaid for the next years or I would go somewhere else. I have to drive over 100 miles one way to get my car serviced. Not happy !! More
Excellent Service I got to my appointment a few minutes early, was greeted as soon as I pulled in. They started on my car almost immediately and I was in and out in a I got to my appointment a few minutes early, was greeted as soon as I pulled in. They started on my car almost immediately and I was in and out in a very short time all washed and vacuumed. More
The Only Place for Service I would never think of going anywhere else for servicing for my car than SW Kia and having David Newbauer handle everything for me. He is completely I would never think of going anywhere else for servicing for my car than SW Kia and having David Newbauer handle everything for me. He is completely trustworthy, and the service department is excellent. Every one there is very friendly. I am grateful for such a trustworthy place and personnel. Also, I Love my Kia Rio 5 and wouldn't entertain getting any other car than a Kia. More
The best car buying experience ever! We have purchased our last 2 vehicles through this dealership and both times have been fabulous. The customer service is amazing. We drive an hour to We have purchased our last 2 vehicles through this dealership and both times have been fabulous. The customer service is amazing. We drive an hour to buy our cars here. Quinton Wade was our salesman the last time and I couldn't be happier. I had a small ding in the door of my first car purchased there when we went to buy the second one and I mentioned it to James Seale. He immediately took it to the shop while we shopped and told me they could fix it the next day. Quinton Wade delivered my car to me at work in Fort Worth the next day. Who does that? He wasn't even the salesman for that car. I will never buy a car anywhere else! More
excellent My car was ready when promised. John my service advisor was great! My problem was diagnosed and fixed in a timely manner. Would recommend Southwest K My car was ready when promised. John my service advisor was great! My problem was diagnosed and fixed in a timely manner. Would recommend Southwest Kia to anyone! More