Southwest Kia - Mesquite

Awesome customer service and maintenance performed! Took my 2014 Kia Optima in for scheduled service and was greeted by David Newbauer. He immediately got the car into service. No sooner had I sat down Took my 2014 Kia Optima in for scheduled service and was greeted by David Newbauer. He immediately got the car into service. No sooner had I sat down in the nice visitors lounge, David came to notify me that there was recall for door sensors to be replaced and said it would take about 2-3 hours. I stated I had some errands to run and requested a loaner. Fortunately David was able to get me a loaner and off I went. I returned 3 hours later and my car was washed and ready. Best part was that I received a free year of scheduled maintenance and wasn't charged for this service or the recall work done. Great experience and customer service. So glad I purchased my optima here. More

Excellent Service I showed up around 5:00 pm without an appointment. The warning light for low tire pressure had come on. Tim Lumpkin told me they would be happy to ch I showed up around 5:00 pm without an appointment. The warning light for low tire pressure had come on. Tim Lumpkin told me they would be happy to check it out for me. They found a nail in my tire close to the rim and told me they would need to replace the tire. This was done quickly and efficiently. He was really courteous and accommodating. More

Had my battery change I deal with Gary everytime I go in there and he does a great job and excellent service I won't go to any one else I deal with Gary everytime I go in there and he does a great job and excellent service I won't go to any one else More

Provides Best Service Everytime We've went to Gary each time we've needed service for seven years and wouldn't use anyone else. He's the reason we continue to buy Kia's. He's great! We've went to Gary each time we've needed service for seven years and wouldn't use anyone else. He's the reason we continue to buy Kia's. He's great! More

oil change service I really appreciate the service I received at Southwest Kia mesquite ,they really cared about the wellbeing of my car. They really care about t I really appreciate the service I received at Southwest Kia mesquite ,they really cared about the wellbeing of my car. They really care about the customer. More

New to town I had just moved to the Metroplex from Central Texas. I wanted a dealership that was as good or better than the one I used there. My Kia Optima was du I had just moved to the Metroplex from Central Texas. I wanted a dealership that was as good or better than the one I used there. My Kia Optima was due for an oil change, and I read on yelp that SW Kia was the place to go... The competition had too many bad reviews, and away I went. SW Kia is farther for me to drive, but well worth it. These guys are truly there for customer service. This is my new dealership. More

Service was High Magnificent. Service was High Magnificent. Oil, filter and Multi-point inspection, all OK, only $22. Very good service personnel. Will continue to use for servic Service was High Magnificent. Oil, filter and Multi-point inspection, all OK, only $22. Very good service personnel. Will continue to use for service. William. More

Great! Friendly & great customer service! Benny Gonzales is always helpful & informative & I never have any problems when he's taking care of us! Great emplo Friendly & great customer service! Benny Gonzales is always helpful & informative & I never have any problems when he's taking care of us! Great employee! Thank you for all you do! More

Excellent service! Very easy. I had an appointment to drop off the car for service, but needed to wait. Everyone was very nice and they took care of the work and even wa Very easy. I had an appointment to drop off the car for service, but needed to wait. Everyone was very nice and they took care of the work and even washed the car. More

Friendly and efficient I can always depend on this service center to handle my needs with courtesy and efficiency. I am regularly updated on the status of the work and upon I can always depend on this service center to handle my needs with courtesy and efficiency. I am regularly updated on the status of the work and upon completion I am given a complete report on possible future maintenance, a warm "Thank you" and a freshly washed vehicle. More