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Southwest Kia - Mesquite

Mesquite, TX

Overview
Reviews
Vehicles
3.3
1,487 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling. Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1919 Oates Dr

Mesquite, TX

75150

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Showing 1,487 reviews

December 07, 2021

Thank you for your service because I brought my car for service. You take care of it on time More

by robertmukamba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynell Richardson
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Dec 09, 2021 -

Southwest Kia - Mesquite responded

Thank you for trusting the team at Southwest Kia of Mesquite with your vehicle needs. We are happy to read that your last visit was a five-star experience, and look forward to seeing you again soon!

December 06, 2021

Decent service took way to long 4 days to get the vehicle repaired and was never offered a loaner More

by Phil kelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
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Dec 07, 2021 -

Southwest Kia - Mesquite responded

Hello Phil, thanks for the feedback! We appreciate you choosing Southwest Kia Mesquite for your automotive needs. Thanks for being patient with our team. The inventory shortage & supply chain disruption has caused many new challenges for our team, and unfortunately loaner cars are one of them. We hope this will be resolved soon. Thanks again for the feedback!

December 06, 2021

Really enjoyed the Excellent service. Service was also timely and everyone was very friendly. Will definitely be back More

by BLEWIS314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Dec 07, 2021 -

Southwest Kia - Mesquite responded

Thanks for the kind words! We appreciate you choosing Southwest Kia Mesquite for your automotive needs and look forward to seeing you again soon.

December 05, 2021

My car has been there two times recently. . First time for 10 days. Second was to check it out again. My car is still running horrible. Was told to bring it back for a couple of days to leave my car. No More

by kathy0364
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley
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Dec 07, 2021 -

Southwest Kia - Mesquite responded

Hi Kathy, a member of our management team will be contacting you shortly. We look forward to finding a resolution to this together. Thank you.

December 04, 2021

Excellent customer service and support. Very courteous and knowledgeable individuals on the team. Would highly recommend. More

by JSMU
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Dec 06, 2021 -

Southwest Kia - Mesquite responded

Thanks for taking the time to leave us a positive review! Heather and the team look forward to seeing you again soon at Southwest Kia Mesquite.

December 03, 2021

Cynthia was very helpful and patient with me and Virginia Moore she is very pleased with her new car More

by MOORE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia , Kelvin Peoples
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Dec 06, 2021 -

Southwest Kia - Mesquite responded

We're thrilled you guys are loving your new vehicle! Cynthia works hard to ensure that every customer has an extraordinary experience at Southwest Kia - Mesquite. We're thrilled to hear she met the mark, and we look forward to serving you guys again soon.

December 02, 2021

I don’t give perfect score because none us are perfect. Y’all did a great job. More

by Israel Alderete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Green and a Mr. Ellis, Heather Stallings
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Dec 06, 2021 -

Southwest Kia - Mesquite responded

Thanks for the positive feedback, Israel. We appreciate you taking the time to let us know we did a great job. The team at Southwest Kia Mesquite hopes to see you again soon!

December 02, 2021

Jerry was awesome!! This was a great same-day sale. I knew what car I wanted, and he worked with me to get to the price I wanted. Even the finance team, Kelvin was amazing! He explained each aspect of th More

by taylorrcurry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Tonubbee, Kelvin Peoples
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Dec 06, 2021 -

Southwest Kia - Mesquite responded

Thanks for the delightful review, Taylor! Kelvin & Jerry are integral assets to the team at Southwest Kia - Mesquite, and they were so happy to hear your kind words. Thanks for choosing us for your automotive needs - we look forward to serving you well into the future!

December 01, 2021

On the of service, didn't have wait long to be check in. Personal was kind and professional. Finished with the time stated it would take to service my car. More

by pareleejackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Free, Lynell Richardson, Heather Stallings, Antonio Ayala, Estefania Perales
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Dec 06, 2021 -

Southwest Kia - Mesquite responded

Thanks so much for the recommendation! Our team at Southwest Kia of Mesquite was thrilled to hear your kind words, and we all look forward to seeing you again soon.

December 01, 2021

Southwest Kia’s Service Department has excellent customer service! The Service Advisors are very knowledgeable, professional and courteous! I love my Kia Soul! More

by Carolmulkey30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Dec 06, 2021 -

Southwest Kia - Mesquite responded

Hi Carol, we're thrilled you're loving your Kia Soul! Heather and the rest of the team at Southwest Kia Mesquite work tirelessly to provide our customers with a five star experience. We look forward to seeing you again soon!

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