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Southwest Kia - Mesquite

Mesquite, TX

3.2
1,488 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling. Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1919 Oates Dr

Mesquite, TX

75150

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Showing 1,488 reviews

February 09, 2017

Great service I never have any problems with my team...always fast and courteous. I dont always have to have an appointment and I love that I see the same people ev More

by Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather stallimgs, craig, etc., Jaime Rodriguez
Feb 13, 2017 -

Southwest Kia - Mesquite responded

Thank you for your feedback, Desiree! Jaime has been helping customers for years here, and we are not surprised he was able to meet your needs! Thank you for your business and let us know if you need anything!

February 09, 2017

Excellent Service Scheduling service was easy and professional. Even though they were busy, my vehicle was completed fairl quickly. One problem encountered was taken ca More

by Michael21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Feb 13, 2017 -

Southwest Kia - Mesquite responded

Thank you for your review! Yes, we love to get people in and out as fast as possible! Let us know if there's anything else we can do for you!

February 06, 2017

New tire I rolled in with a screw in my tire and not too long about one hour they jfa told me what.needed to be done fix it and off I went very professional More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember his name but very nice look on the papwewory
Feb 06, 2017 -

Southwest Kia - Mesquite responded

Thank you for your feedback, Jack! We are so happy you were able to get back on the road. Let us know if you need anything else!

January 30, 2017

oil change and periodic service The service provided by Gary Wells and other service personnel I rate as excellent. I brought my Forte in for an oil change and periodic service very More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wells
Jan 30, 2017 -

Southwest Kia - Mesquite responded

Thank you for your positive review, James! We strive to get people in and out of the service department as quick as possible! Glad you were able to get through in a timely manner.

January 30, 2017

Service Got oil changed in my ram. They also did some work on my daughters forte. Mr Luna was a great help and kept us informed on progress. I have bought 3 More

by Ayorkk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Luna
Jan 31, 2017 -

Southwest Kia - Mesquite responded

Thank you for you review and continued business! We love taking care of our customers especially the ones we continue to see. Glad we were able to help you and your daughter.

January 28, 2017

Sonia Recio. Only I have to said Mr Carter take care my problem with my Kia Sportage very Profesinal I hope everybody do the same . Thanks so much. More

by ADOLFO MIGUEL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr.Carter
Jan 30, 2017 -

Southwest Kia - Mesquite responded

Thank you for your positive review! We're happy you had a positive experience, Carter ensures that everyone is taken care of.

January 28, 2017

Service review Each time I come into Mesquite dealer I am acknowledged.and ask what they can do for me. Heather is always my go to person. She is very personable an More

by Je
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Jan 30, 2017 -

Southwest Kia - Mesquite responded

Thank you for your awesome review! Heather is a great asset to our dealership and she is very good with keeping our customers informed and attended to.

January 28, 2017

Great customer service and support. KIA personnel are very friendly, professional, courteous and helpful. I was kept informed of ongoing service and recommendations of needed services. I More

by KIA Soul, Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Greene
Jan 30, 2017 -

Southwest Kia - Mesquite responded

Thank you for your awesome review, Linda! We know how important it is to keep you informed of everything that is going on to your vehicle, and we're very happy to know that you received that treatment.

January 25, 2017

Awesome service! Gary remembered speaking with me on the phone about reprogramming a key and getting another key. When we arrived, he was promptly attentive, and even More

by Kukana1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Jan 25, 2017 -

Southwest Kia - Mesquite responded

Thank you so much for your kind review! Gary is a great asset to our team and has been for years, let us know if you need anything else!

January 03, 2017

Great Service I set an appointment to get my car serviced. Once I got there, a lot of cars were lined up waiting to get serviced. The service team moved so quickly More

by AshleyM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Jan 26, 2017 -

Southwest Kia - Mesquite responded

Thank you for your awesome review, Ashley! Our top priority is to make sure you get in and out of our service department as fast as possible! Heather does a great job of taking care of customers, and we're glad you saw that. Let us know if you need anything else!

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