Southwest Kia - Mesquite

Very nice. Jerry was a very nice and he knew everything we needed to know about the cars. He is a great guy and helped us understand our new car. I have never Jerry was a very nice and he knew everything we needed to know about the cars. He is a great guy and helped us understand our new car. I have never had a car salesman that spent alot of time with us. He is a top employee. Thank you very much. More

Stressless purchase Very happy to not have the high pressure of a commissioned sales force. I was able to purchase a vehicle that met my needs within my budget. Extreme Very happy to not have the high pressure of a commissioned sales force. I was able to purchase a vehicle that met my needs within my budget. Extremely pleased with the whole process. More

We I've put new car! Thanks Ash and everyone who helped us drive home in our new 2017 Kia Forte! We will definitely recommend Southwest Kia to our friends and family. Thanks Ash and everyone who helped us drive home in our new 2017 Kia Forte! We will definitely recommend Southwest Kia to our friends and family. More

new car is amazing! Bought a new 2017 Kia Soul through Ash at Southwest Kia in Mesquite. Loving it! He was very informative and worked with us to get the best deal. Thank Bought a new 2017 Kia Soul through Ash at Southwest Kia in Mesquite. Loving it! He was very informative and worked with us to get the best deal. Thanks again for everything. More

Excellent service I had a wonderful experience. My car was totaled due to hail damage. I went there and got a new Kia Soul. We love it. And the salesman and the rest of I had a wonderful experience. My car was totaled due to hail damage. I went there and got a new Kia Soul. We love it. And the salesman and the rest of the staff was great More

overall went well Jeff was great to work with did his part perfect and textbook, of course anyone whos ever bought a car knows what happens once you sit in the F&I d Jeff was great to work with did his part perfect and textbook, of course anyone whos ever bought a car knows what happens once you sit in the F&I dept. things change. was expecting one APR got a totally different apr the wrong direction. did I get burned, no, did I end up with a better car than when I came in , ..yes, didn't steal it or feel like I got a a great deal, just a fair deal. I understand there are alot of factors so I'll just refinance in a year. oh and don't say the word :attorney" watch heads spin.!! good warranty and love the car , just hope it all goes as planned from this point forward. More

Not the best experience This email was sent to my husband but is my car. Salesman continued to address details of the vehicle and speak to my husband even though he told the This email was sent to my husband but is my car. Salesman continued to address details of the vehicle and speak to my husband even though he told the sales man several times that he needed to tell me. Salesman seemed real concerned about about the inside car trim details and seems to not key in on what the customers needs are. My last 2 cars I purchased without my husband even being present just came in to sign paperwork. When finished looking at cars numbers were run for us and 5.99 interest rates quoted. Told John that seemed high and we were going to shop the interest rate and would get back with him the next day. We did shop around we're offered 4.0 percent from else where. Called john Wednesday and told him I would be there at 2 with the check for car. That did not make anyone at dealership happy then they made a lower rate offer also tried to tell me the car would cost more if I did not use your financing. I refused the lower rate offer as it could have been made the day before when I said I was going to find a better rate. Also told them if the car was not the price quoted the previous day then I would just go else where. On Wednesday I was under the impression I could do the paperwork that day and sat for an hour waiting for that to happen. Possibly I misunderstood but John should have been clearer. I believe I will be happy with the car but John needs to realize women buy cars too. Also the car was not quite ready for purchase when I drove it on Tuesday. When asked about whether it would be there on Wednesday John said we would have to put down a deposit to hold the car. He would not guarantee it would be there the next day. It was not even ready until Thursday. Johns main interest seemed to be whether or not the trim looked good and the color was right. My main interest was mileage on the car, seats seven, cloth seats, preferred a v6 and that it felt comfortable and drive the way I wanted. John needs training on working with women. If the car is going to be for a woman talk to her. I guarantee I knew more about what I wanted than my husband did. More

Smooth and effortless car buying. Mike always has an easy demeanor about him. He doesn't use the usual cheesy phrases most car salesman get bad reputations for. He also goes out of h Mike always has an easy demeanor about him. He doesn't use the usual cheesy phrases most car salesman get bad reputations for. He also goes out of his way to make the experience smooth and effortless. Great guy! My wife just got a car with him too. More

More than great customer service!! This was my second time buying a car from them. The reason I came back was due to the great customer service. My salesman was nothing but a blessing t This was my second time buying a car from them. The reason I came back was due to the great customer service. My salesman was nothing but a blessing to me. If there were more people like him in this world it would become a better place!! I will always remember Jerry and keep him in my prayers. Kia has a lifetime buyer because of him and the great service. More

Great Experience The experience I had at Southwest Kia was extremely enjoyable, sale person Mike Stanton was great to deal with !!! I needed a new vehicle immediately The experience I had at Southwest Kia was extremely enjoyable, sale person Mike Stanton was great to deal with !!! I needed a new vehicle immediately after my previous car finally gave up the ghost. More