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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
606 Reviews
Call Service Center (682) 305-7203

606 Reviews of Southwest Kia: Dallas - Service Center

Sort by
March 01, 2024

Great service - no waiting - definitely recommend . Love our Kia - great ride! Very knowledgeable and attentive More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause, Daniel Stimson, Josh Lozier
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Mar 01, 2024 -

Southwest Kia - Dallas responded

Robert, we're delighted to know you had a great experience at Southwest Kia and are enjoying your new ride. Thank you for recommending us, and we look forward to seeing you here next time!

February 28, 2024

There is a huge lack of follow up calls when requesting for more information on my vehicle. Very displeased with customer service More

by audreygoldenpoole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle
Report | Print
Feb 28, 2024 -

Southwest Kia - Dallas responded

Audrey, we aim for prompt and thorough communication, so it's concerning that you've experienced otherwise. I'd like the opportunity to address this issue directly - please reach out when convenient for you. Thank you, { Amer Husseini - General Manager - amerhusseini@lithia.com

February 28, 2024

Thank you Ause for being a very courteous and attentive communicating service rep. Kudos on your journey at KIA More

by reshalledean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amer Husseini
Other Employees : Ause Al-Barghuthi
Report | Print
Feb 29, 2024 -

Southwest Kia - Dallas responded

We're glad to know that Ause provided excellent service during your visit at Southwest Kia. We appreciate the positive feedback and will pass along your kind words! Safe travels ahead!

February 25, 2024

Jeff did great assisting my husband and I. I didn’t have an appointment , but they were still able to assist me same day. More

by shay.sublime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thorpe
Report | Print
Feb 26, 2024 -

Southwest Kia - Dallas responded

We're glad to know that Jeff was able to assist you promptly and efficiently, even without an appointment. Thanks for choosing Southwest Kia!

February 25, 2024

Service Department is always customer driven and friendly. They do a great job. Very pleased. More

by imabuzy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Amelia and Edwin
Report | Print
Feb 26, 2024 -

Southwest Kia - Dallas responded

This is wonderful to hear. Thank you for your loyalty! Let us know if there is anything we can do in the future to earn a 5 star review. Drive safe and we hope to see you again soon.

February 25, 2024

The dealership is always welcoming when I bring my car in for service.They are very attentive to your needs. More

by candydewberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Williams
Report | Print
Feb 26, 2024 -

Southwest Kia - Dallas responded

Thanks for trusting Southwest Kia with your car service needs. We appreciate you business and hope to see you again!

February 25, 2024

Very informative and service advisor Ause was very kind and personable. I would recommend him. More

by befitforlife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause AL-Barghuthi
Report | Print
Feb 26, 2024 -

Southwest Kia - Dallas responded

We appreciate the kind words. Ause will be glad to hear they made your experience right. Thanks for the recommendation and we hope to see you again down the road!

February 24, 2024

Michelle Gomez was awesome to work with. I appreciate her patience and ability to explain everything to me. I just want to say Thank You Michelle. More

by Dianne Lowry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez
Report | Print
Feb 28, 2024 -

Southwest Kia - Dallas responded

Dianne, we appreciate your feedback and thank you for choosing us! We will be sure to share your kind words with Michelle. It will make her day! Drive safe and we hope to see you down the road.

February 20, 2024

Southwest Kia Dallas has made my experience the best that I have ever had. They have been absolutely great from start to finish. The service manager Larry and the entire crew get 5 ⭐️. Thank you Kia Dallas f More

by rayshonderchristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarwesh Karki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Husseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Nevels, Marc Sutton, Daniel Stimson, Josh Lozier, Rudy Samboruk
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Feb 20, 2024 -

Southwest Kia - Dallas responded

We love hearing that you received top-notch experience. Thanks for your kind words! We will be sure to pass on the praise. Safe travels.

February 16, 2024

They were very helpful and explained to me step by step what the process was going to be. More

by kourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ouse, Daniel Stimson, Josh Lozier
Report | Print
Feb 19, 2024 -

Southwest Kia - Dallas responded

Thanks for the positive feedback, Kourt! We hope to see you again down the road if we can be of assistance. Drive safe!

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