Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
606 Reviews
Call Service Center (682) 305-7203

606 Reviews of Southwest Kia: Dallas - Service Center

Sort by
March 20, 2024

Worked with my schedule. Had limited time and they met my requirementss and time line More

by Travelingbug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle gomez
Report | Print
Mar 21, 2024 -

Southwest Kia - Dallas responded

We're thrilled to hear that we were able to accommodate your busy schedule and meet your requirements promptly at Southwest Kia! Customer satisfaction is our top priority, and we're committed to providing convenient and efficient service to all of our valued customers. Thank you for taking the time to share your positive experience, and we look forward to serving you again in the future.

March 20, 2024

This dealership is very professional and friendly and Mr. Thorpe answered all my questions and explained everything that I needed to know. I was very pleased with him. More

by margaret mccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thorpe
Report | Print
Mar 20, 2024 -

Southwest Kia - Dallas responded

Margaret, we're delighted to know that Mr. Thorpe and our team at Southwest Kia were able to assist you effectively! We appreciate your kind words about our professionalism and friendliness. Thank you for choosing us!

March 19, 2024

My service agent was excellent, courteous and very knowledgeable of what I needed. I will definitely come back and recommend him to my family and friends. Thank you so much. More

by cynthiasteward27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Thorpe
Report | Print
Mar 19, 2024 -

Southwest Kia - Dallas responded

Cynthia, we're delighted to know that you had an excellent experience with our service agent at Southwest Kia. We appreciate your recommendations and look forward to seeing you again!

March 16, 2024

Southwest KIA Service Center has the best customer service. They are always ready to serve their customers without any hassle. They are quick to not only hear our concerns but actually address them wi More

by Moni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry, Manager of Service Department, Daniel Stimson, Josh Lozier
Report | Print
Mar 18, 2024 -

Southwest Kia - Dallas responded

Moni, it's fantastic to know that our team at Southwest Kia Service Center has consistently provided you with top-notch service since 2015. We're grateful for your loyalty and will pass on your kind words to Larry and the rest of the team!

March 14, 2024

Excellent customer service. Keep up the good work. Michelle was outstanding and the driver was excellent. More

by Ms. Emma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Mar 14, 2024 -

Southwest Kia - Dallas responded

Emma, we're delighted to know you had an excellent experience with Michelle and our team at Southwest Kia. Thank you for the positive feedback!

March 14, 2024

Privileged to work with Ause Al-Barghuthi as my service provider. Stellar customer service skills. Thank you. More

by ACAMPDALLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause Al-Barghuthi
Report | Print
Mar 14, 2024 -

Southwest Kia - Dallas responded

We're so glad to know that you had a great experience with Ause Al-Barghuthi here at Southwest Kia. Stellar customer service is always our goal! Thank you for your feedback.

March 06, 2024

Great customer service and car care . The timeframe was good and prices comparable to other companies More

by ftrotter1863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Mar 06, 2024 -

Southwest Kia - Dallas responded

We're glad to know you had a positive experience with our customer service and car care at Southwest Kia. We strive for timely service and competitive pricing, so it's great to see we hit the mark! We look forward to seeing you back here next time.

March 05, 2024

Service guy Charles Pendleton the best and very professional and polite and knowledgeable. His the best. More

by annjason207
Recommend Dealer
Yes
Employees Worked With
Charles Pendleton
Report | Print
Mar 05, 2024 -

Southwest Kia - Dallas responded

We're so glad to know that Charles provided you with top-notch service at Southwest Kia! We appreciate your feedback and look forward to assisting you again in the future.

March 05, 2024

The service center at the dealership was very attentive and professional. They gave me The 5 star treatment. I was completely in awe. More

by Keisha.pryor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a very sweet young lady
Report | Print
Mar 05, 2024 -

Southwest Kia - Dallas responded

Keisha, we are so grateful for this wonderful review! We are glad to hear that you received 5-star treatment! Feel free to give us a call if there is anything we can do to assist in the future. Drive safe!

March 05, 2024

Great customer service. Very polite and up to date on your vehicle. Highly recommended for everyone More

by ceddy
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Gomez, Danielle Lewis, Gabriel Garamillo, Daniel Stimson
Report | Print
Mar 05, 2024 -

Southwest Kia - Dallas responded

Thank you for your 5-star review! We're very happy to hear that you appreciated our great customer service, polite staff, and up-to-date vehicle knowledge. Your recommendation means a lot to us, and we look forward to serving you again in the future.

1
...
7
8
9
...
61