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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
603 Reviews
Call Service Center (682) 305-7203

603 Reviews of Southwest Kia: Dallas - Service Center

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March 16, 2024

Southwest KIA Service Center has the best customer service. They are always ready to serve their customers without any hassle. They are quick to not only hear our concerns but actually address them wi More

by Moni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry, Manager of Service Department, Daniel Stimson, Josh Lozier
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Mar 18, 2024 -

Southwest Kia - Dallas responded

Moni, it's fantastic to know that our team at Southwest Kia Service Center has consistently provided you with top-notch service since 2015. We're grateful for your loyalty and will pass on your kind words to Larry and the rest of the team!

March 14, 2024

Excellent customer service. Keep up the good work. Michelle was outstanding and the driver was excellent. More

by Ms. Emma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Mar 14, 2024 -

Southwest Kia - Dallas responded

Emma, we're delighted to know you had an excellent experience with Michelle and our team at Southwest Kia. Thank you for the positive feedback!

March 14, 2024

Privileged to work with Ause Al-Barghuthi as my service provider. Stellar customer service skills. Thank you. More

by ACAMPDALLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause Al-Barghuthi
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Mar 14, 2024 -

Southwest Kia - Dallas responded

We're so glad to know that you had a great experience with Ause Al-Barghuthi here at Southwest Kia. Stellar customer service is always our goal! Thank you for your feedback.

March 06, 2024

Great customer service and car care . The timeframe was good and prices comparable to other companies More

by ftrotter1863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Mar 06, 2024 -

Southwest Kia - Dallas responded

We're glad to know you had a positive experience with our customer service and car care at Southwest Kia. We strive for timely service and competitive pricing, so it's great to see we hit the mark! We look forward to seeing you back here next time.

March 05, 2024

Service guy Charles Pendleton the best and very professional and polite and knowledgeable. His the best. More

by annjason207
Recommend Dealer
Yes
Employees Worked With
Charles Pendleton
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Mar 05, 2024 -

Southwest Kia - Dallas responded

We're so glad to know that Charles provided you with top-notch service at Southwest Kia! We appreciate your feedback and look forward to assisting you again in the future.

March 05, 2024

The service center at the dealership was very attentive and professional. They gave me The 5 star treatment. I was completely in awe. More

by Keisha.pryor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a very sweet young lady
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Mar 05, 2024 -

Southwest Kia - Dallas responded

Keisha, we are so grateful for this wonderful review! We are glad to hear that you received 5-star treatment! Feel free to give us a call if there is anything we can do to assist in the future. Drive safe!

March 05, 2024

Great customer service. Very polite and up to date on your vehicle. Highly recommended for everyone More

by ceddy
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Gomez, Danielle Lewis, Gabriel Garamillo, Daniel Stimson
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Mar 05, 2024 -

Southwest Kia - Dallas responded

Thank you for your 5-star review! We're very happy to hear that you appreciated our great customer service, polite staff, and up-to-date vehicle knowledge. Your recommendation means a lot to us, and we look forward to serving you again in the future.

March 01, 2024

Great service - no waiting - definitely recommend . Love our Kia - great ride! Very knowledgeable and attentive More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause, Daniel Stimson, Josh Lozier
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Mar 01, 2024 -

Southwest Kia - Dallas responded

Robert, we're delighted to know you had a great experience at Southwest Kia and are enjoying your new ride. Thank you for recommending us, and we look forward to seeing you here next time!

February 28, 2024

There is a huge lack of follow up calls when requesting for more information on my vehicle. Very displeased with customer service More

by audreygoldenpoole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle
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Feb 28, 2024 -

Southwest Kia - Dallas responded

Audrey, we aim for prompt and thorough communication, so it's concerning that you've experienced otherwise. I'd like the opportunity to address this issue directly - please reach out when convenient for you. Thank you, { Amer Husseini - General Manager - amerhusseini@lithia.com

February 28, 2024

Thank you Ause for being a very courteous and attentive communicating service rep. Kudos on your journey at KIA More

by reshalledean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amer Husseini
Other Employees : Ause Al-Barghuthi
Report | Print
Feb 29, 2024 -

Southwest Kia - Dallas responded

We're glad to know that Ause provided excellent service during your visit at Southwest Kia. We appreciate the positive feedback and will pass along your kind words! Safe travels ahead!

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