606 Reviews of Southwest Kia: Dallas - Service Center
Very professional and friendly from when I pulled up. Everything was thoroughly explained to me. Way better than waco. Do not go to kia in waco. They do not care. Everything was thoroughly explained to me. Way better than waco. Do not go to kia in waco. They do not care. More
I had to get my engine replaced since it was burning oil. The process started off a little rocky, but the kinks worked itself out and I ended up with a new engine. Thank you SouthWest Kia for renewing my f The process started off a little rocky, but the kinks worked itself out and I ended up with a new engine. Thank you SouthWest Kia for renewing my faith in the Kia brand!! More
This dealership is a clean facility. My service guy was Johnny on the spot. He was very friendly and got me in and out. He also offered me some snacks :) My service guy was Johnny on the spot. He was very friendly and got me in and out. He also offered me some snacks :) More
Michelle was my service representative. She was exceptionally communicative and friendly. There were no moments in which I felt blindsided. The system they use to communicate services and t She was exceptionally communicative and friendly. There were no moments in which I felt blindsided. The system they use to communicate services and their respective charges was user friendly and transparent. You could easily accept or decline the additional recommended services from your handheld device. Then to top off the service they washed and vacuumed the driver floorboard of my car, which gets messy handing snacks to toddlers in the back!! Experience is what brings people in and pulls people back, the Southwest Kia service center, in my opinion, does a good job of that. I will for sure be a returning customer. More
George was professional, courteous and engaging. I received same day reservation on a Saturday. This was surprising. I was told the service would take two and a half hours. That is exactly how long I received same day reservation on a Saturday. This was surprising. I was told the service would take two and a half hours. That is exactly how long I waited. Great service!! More