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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
606 Reviews

606 Reviews of Southwest Kia: Dallas - Service Center

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April 16, 2024

Very professional and friendly from when I pulled up. Everything was thoroughly explained to me. Way better than waco. Do not go to kia in waco. They do not care. More

by Do not go to Kia in Waco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Malgon
Apr 17, 2024 -

Southwest Kia - Dallas responded

We're glad to know you had a positive experience with us at Southwest Kia! Our team always aims to provide professional and friendly service. Thank you for choosing us, we appreciate your support!

April 13, 2024

I had to get my engine replaced since it was burning oil. The process started off a little rocky, but the kinks worked itself out and I ended up with a new engine. Thank you SouthWest Kia for renewing my f More

by lwitcher13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jore, Daniel Stimson, Josh Lozier
Apr 15, 2024 -

Southwest Kia - Dallas responded

We're glad to know that we could help renew your faith in Kia! Thank you for sticking with us through the process at Southwest Kia. We appreciate your patience and trust.

April 10, 2024

The entire staff is amazing! Des Ause Michelle Jeff and Jorge are a great team and Larry and Edwin are awesome More

by Desaraie21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause, des, meech, Jorge, jeff
Apr 11, 2024 -

Southwest Kia - Dallas responded

It's wonderful to know that you had such a positive experience with our Southwest Kia team throughout your recent visit. Thank you for sharing your review, we look forward to serving you again in the future!

April 09, 2024

This dealership is a clean facility. My service guy was Johnny on the spot. He was very friendly and got me in and out. He also offered me some snacks :) More

by gina.crain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 09, 2024 -

Southwest Kia - Dallas responded

Gina, we're so glad to know that you appreciated the timely and friendly service from our Southwest Kia team. We look forward to assisting you again in the future with any vehicle needs, thank you for the review!

April 09, 2024

Sat there an hour and a half being patience asked me if I needed something. Thank you for caring. More

by Priscillarodriguez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
Apr 09, 2024 -

Southwest Kia - Dallas responded

We appreciate your patience throughout the extended wait time you experienced during your recent visit. It's great to know that our team provided you with top-notch service. We look forward to serving you again in the future, safe travels!

April 09, 2024

Michelle was my service representative. She was exceptionally communicative and friendly. There were no moments in which I felt blindsided. The system they use to communicate services and t More

by Kristian Lannuier
Recommend Dealer
Yes
Employees Worked With
Michelle, service center rep
Apr 09, 2024 -

Southwest Kia - Dallas responded

Kristian, it's wonderful to know that Michelle and the rest of our Southwest Kia team ensured you had an excellent experience. We strive for transparency and customer satisfaction within all we do. Thank you for the review, we look forward to serving you again in the future!

April 07, 2024

Very nice and clean on inside I appreciate the guy that helped me out as well More

by Jaylovesbmf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Apr 08, 2024 -

Southwest Kia - Dallas responded

Thank you so much for taking the time to share your positive feedback with us. It's great to know that you received top-notch service from our Southwest Kia team throughout your experience. We're looking forward to serving you again in the future, safe travels!

April 04, 2024

They took good care of me and got my issues taken. Are of same day! They even walked and vacuumed my car so it looked great upon pickup. More

by Thegarrett5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree
Apr 05, 2024 -

Southwest Kia - Dallas responded

Thank you for taking the time to share your positive experience and highlighting our Southwest Kia team's service! We look forward to assisting you again in the future with any vehicle needs. Safe travels!

April 01, 2024

George was professional, courteous and engaging. I received same day reservation on a Saturday. This was surprising. I was told the service would take two and a half hours. That is exactly how long More

by derrick.oliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Daniel Stimson, Josh Lozier
Apr 01, 2024 -

Southwest Kia - Dallas responded

We're glad to know that George and our team at Southwest Kia were able to provide you with professional, timely service! Thank you for the positive feedback. We look forward to serving you again in the future!

March 25, 2024

Love how they help me out with an good attitude and being Patience.. thank you More

by Priscillarodriguez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Thorpe
Mar 26, 2024 -

Southwest Kia - Dallas responded

Thank you so much, Priscilla, for taking the time to share your wonderful experience with us! We're thrilled to hear that you appreciated our team's helpful attitude and patience during your visit to Southwest Kia. We look forward to serving you again soon!

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