Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
606 Reviews
Call Service Center (682) 305-7203

606 Reviews of Southwest Kia: Dallas - Service Center

Sort by
May 15, 2024

I moved to Dallas from Chicago and needed my vehicle serviced. The online process was quick and easy. My service agent Ause was prompt with the follow up call and scheduled me at the day and time I re More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause in service
Report | Print
May 15, 2024 -

Southwest Kia - Dallas responded

Joe, we're glad to know that Ause and our team at Southwest Kia made your service experience a smooth one. We appreciate the positive feedback and look forward to assisting you in the future!

May 11, 2024

Excellent service and love the fact that a shuttle is available. Have not had anything but good experiences at this dealership. More

by crystalc0318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Thorpe
Report | Print
May 13, 2024 -

Southwest Kia - Dallas responded

We're delighted to know you've had nothing but good experiences at Southwest Kia and that our shuttle service has been a convenience for you. Thank you so much for your positive feedback!

May 10, 2024

Smooth service maintenance. Great counselor. All issues addressed. Noted decreased wind noise from back left window or door. More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
May 13, 2024 -

Southwest Kia - Dallas responded

Gloria, we're glad to know your service experience at Southwest Kia was smooth and all issues were addressed. Thank you for trusting us with your vehicle's maintenance!

April 26, 2024

Everything was as expected. Kept me informed of my vehicle. Definitely coming back here again More

by Whoknows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Thorpe
Report | Print
Apr 26, 2024 -

Southwest Kia - Dallas responded

We're thrilled to hear that your experience at Southwest Kia met your expectations! Keeping our customers informed and satisfied is always our top priority. Thank you for choosing us, and we look forward to serving you again in the future!

April 26, 2024

Michelle was very sweet and helpful. Kia even wash my car, which it really needed. More

by martinez_torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Apr 26, 2024 -

Southwest Kia - Dallas responded

Thank you for taking the time to share your review of Southwest Kia. We truly value your kind words regarding Michelle and our dedicated team. We look forward to the opportunity to welcome you back on your next visit. Safe travels!

April 24, 2024

Jeff in service always makes sure I get the right service I need on my 23 Kia. He goes above and beyond. More

by Veronica J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in Service - 5 star
Report | Print
Apr 25, 2024 -

Southwest Kia - Dallas responded

Veronica, it's great to know that Jeff has been able to provide you with the excellent service we strive for at Southwest Kia. Thank you for your kind words and support!

April 22, 2024

As usual I was greeted immediately with a smile by Ause. He took care of me with total professionalism. I always get great treatment here. More

by ccain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Constantine Boury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amer Husseni
Report | Print
Apr 23, 2024 -

Southwest Kia - Dallas responded

Thank you for your five-star review! It's great to know that our team at Southwest Kia provided you with excellent service. We appreciate your continued support!

April 20, 2024

Service was great, service provider was phenomenal. I will be back when service is required! More

by Flow2Fountain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Report | Print
Apr 22, 2024 -

Southwest Kia - Dallas responded

We're thrilled to hear about your positive experience at Southwest Kia! Providing great service and ensuring our customers leave satisfied are our top priorities. Your feedback is greatly appreciated, and we look forward to welcoming you back whenever you need service in the future. Thank you for choosing Southwest Kia!

April 19, 2024

Everyone was super cool, friendly. The atmosphere was clean and I even had a snack. My person that helped me was really friendly and helpful More

by sugarg58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Apr 19, 2024 -

Southwest Kia - Dallas responded

We're glad to know you had a positive experience with our team at Southwest Kia! It's great that you found the atmosphere clean and welcoming. Thank you for sharing your feedback, we appreciate it!

April 16, 2024

I arrived a little early but did not have to wait. The dealership was clean, and the waiting area was comfortable. My consultant was extremely professional and efficient. More

by leahburke48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thorpe
Report | Print
Apr 16, 2024 -

Southwest Kia - Dallas responded

Leah, it's great to know that you found our dealership comfortable and clean. We're glad your consultant was able to provide efficient service at Southwest Kia. Thank you for the review!

1
...
5
6
7
...
61