Southwest Kia: Dallas - Service Center

Very friendly staff took great care of my car. It was nice that they had a play area for the kids, coffee and snacks while we waited. nice that they had a play area for the kids, coffee and snacks while we waited. More

Car has oil stains on the ceiling car still not working correctly . Do not recommend anyone speaking with jake he has yet took care of car issues correctly . Do not recommend anyone speaking with jake he has yet took care of car issues More

Awesome service every time! See you soon! OK zero stars for this essay you expect me to write 25 words minimum. That’s the only thing I don’t like is doing the surveys. Like I said the service is awesome b for this essay you expect me to write 25 words minimum. That’s the only thing I don’t like is doing the surveys. Like I said the service is awesome but don’t expect me to keep doing the surveys every time I come which is every month and a half OK! Thank you very much More

Kia took care of the problem in the time that was stated to me. I approve of there service and I would recommend this car dealership to friends. to me. I approve of there service and I would recommend this car dealership to friends. More

I have been during business with this company for over 15 years. I’m very upset I paid for service that I didn’t receive. years. I’m very upset I paid for service that I didn’t receive. More

Service advisor was poilet and very friendly. Keep me informed on the process of my service work. The work was done alot sooner than expected. informed on the process of my service work. The work was done alot sooner than expected. More

Customer service was great. Pricing was questionable. I had one basic diagnostic and than was advised I needed another diagnostic at a greater price. Not pleased with pricing. had one basic diagnostic and than was advised I needed another diagnostic at a greater price. Not pleased with pricing. More

I Wasn’t greeted upon arrival to the service bay not given directions as to where to go. There were too few service agents for the amount of customers. Receptionists/cashiers had to step in to help. Wo given directions as to where to go. There were too few service agents for the amount of customers. Receptionists/cashiers had to step in to help. Work was done in a relatively timely manner but car wash was lacking in quality. More

Veronica is an excellent service rep: she’s no pressure, friendly, calm and goes the extra mile. Southwest Kia Dallas needs more employees like her! friendly, calm and goes the extra mile. Southwest Kia Dallas needs more employees like her! More

The service advisor who assisted me was very knowledgeable and resolved all my issues. Jorge provided outstanding customer care and service pertaining to my vehicle. knowledgeable and resolved all my issues. Jorge provided outstanding customer care and service pertaining to my vehicle. More