Back

Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
606 Reviews

606 Reviews of Southwest Kia: Dallas - Service Center

Sort by
September 10, 2021

Great Service with Jake! He was very responsive and addressed my recall notice needs. He also informed me of other recommended service repairs that I did partake in. Will return again. More

by Martia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 10, 2021

The service is always great when I take my car. I never have to wait long and they take very good care of my car More

by YBASIL44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 09, 2021

Very friendly staff took great care of my car. It was nice that they had a play area for the kids, coffee and snacks while we waited. More

by MILLER9292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 09, 2021

Car has oil stains on the ceiling car still not working correctly . Do not recommend anyone speaking with jake he has yet took care of car issues More

by Lulckhris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, I am sorry to hear that you’re unhappy with your recent visit to Southwest Kia. We aim to provide each customer with extraordinary service at every visit, and it seems like we missed the mark here. We strive to complete all work in a timely manner and understand your frustration.Please contact me at your earliest convenience so I can update you on everything. Respectfully, Larry Johnson, Service Manager, larryjohnson@lithia.com 469-772-7282

September 09, 2021

I've been taking my car to Southwest Kia for 13 years going on 14. I am very pleased with the work that they have done on my car and the professional they show and the concerned on my behalf More

by sherri_jackson05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Keller
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 08, 2021

Kia took care of the problem in the time that was stated to me. I approve of there service and I would recommend this car dealership to friends. More

by ANLALA43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler and Jorge
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 08, 2021

Awesome service every time! See you soon! OK zero stars for this essay you expect me to write 25 words minimum. That’s the only thing I don’t like is doing the surveys. Like I said the service is awesome b More

by LAISHAUNTEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 06, 2021

I have been during business with this company for over 15 years. I’m very upset I paid for service that I didn’t receive. More

by Rhonda Alcorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge , Daniel Stimson
Sep 22, 2021 -

Southwest Kia - Dallas responded

Hello, thanks for taking the time to provide feedback on your recent visit to Southwest Kia. It sounds like we missed the mark, and I’d like to learn more about your experience and how we can correct it. Please contact me at your earliest convenience - Larry Johnson, Service Manager larryjohnson@lithia.com - 469-772-7282

September 04, 2021

Service advisor was poilet and very friendly. Keep me informed on the process of my service work. The work was done alot sooner than expected. More

by BOOKER174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Sep 07, 2021 -

Southwest Kia - Dallas responded

Hello, thank you for taking the time to leave us this positive review! Josh and our team are thrilled to hear about your experience and appreciate you choosing Southwest Kia.

September 04, 2021

Customer service was great. Pricing was questionable. I had one basic diagnostic and than was advised I needed another diagnostic at a greater price. Not pleased with pricing. More

by LDGARY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Sep 07, 2021 -

Southwest Kia - Dallas responded

Hello Thanks for the kind words. Our team at Southwest Kia strives to provide extraordinary service to our customers. Thanks for choosing us for your automotive needs, and we look forward to seeing you again soon

...
53
...