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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
628 Reviews

628 Reviews of Southwest Kia: Dallas - Service Center

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September 21, 2021

It is very easy to get to and everyone who works there is always friendly. More

by PAMELAJANEPECK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Aguero
Sep 22, 2021 -

Southwest Kia - Dallas responded

Thank you for the positive feedback! Our team at Southwest Kia aims to make sure every customer has a five-star experience, every time. Thanks for choosing us for your automotive needs and we look forward to serving you now and well into the future!

Sep 27, 2021 -

Southwest Kia - Dallas responded

Hi, thank you so much for the kind words! Our team at Southwest Kia is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 21, 2021

They never called to give an update on my car. Then he said it was ready Friday and no phone call till Saturday morning, if it was ready Friday why did you wash it Saturday morning? Then my door was left More

by Laddybug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Lozier
Sep 22, 2021 -

Southwest Kia - Dallas responded

Hello, I am saddened to hear that your last visit to Southwest Kia was less than satisfactory. Please reach out to me at your convenience so I can learn more and resolve this issue for you. I look forward to speaking with you soon, Larry Johnson, Service Manager arryjohnson@lithia.com - 469-772-7282

September 21, 2021

They where Polite and kept me informed on the progress of my car. They also helped me with information on my recall More

by MABISNGATIZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Sep 22, 2021 -

Southwest Kia - Dallas responded

Thank you for the positive feedback! Our team at Southwest Kia aims to make sure every customer has a five-star experience, every time. Thanks for choosing us for your automotive needs and we look forward to serving you now and well into the future!

September 21, 2021

I realize that the company care slot about & for there customers, and they try and help you as much as they can as far as listening to the customers, if there is a problem with there cars, very caring pla More

by Joycewilson97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Sep 22, 2021 -

Southwest Kia - Dallas responded

Thank you for the positive feedback! Our team at Southwest Kia aims to make sure every customer has a five-star experience, every time. Thanks for choosing us for your automotive needs and we look forward to serving you now and well into the future!

September 20, 2021

Very satisfied with the way they are so attentive in making sure the customer has all there needs met. More

by mngraves30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Sep 22, 2021 -

Southwest Kia - Dallas responded

Thank you for the positive feedback! Our team at Southwest Kia aims to make sure every customer has a five-star experience, every time. Thanks for choosing us for your automotive needs and we look forward to serving you now and well into the future!

September 20, 2021

Clean and friendly environment. thorough inspection on my Kia Soul! Quoted accurate timing and even got a free car wash! Would recommend. More

by KELLYRPENDERGAST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 20, 2021

Each and every person I have dealt with has treated me like I am their only concern at the time and go out of their way to make thing right More

by PRIDDYKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 18, 2021

Very good services, employees have good customer skills, would recommend to my friends.Very good More

by WILLIEWHITMILL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 18, 2021

The service was great I would recommend southwest Kia to a friend or relative or colleague More

by EVIVIAN0801
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 18, 2021

My experience was okay the young lady put down not to wash my car and they washed it anyway More

by MADELINEPITTS70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Aquero, Jonathan Smith
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

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