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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
606 Reviews

606 Reviews of Southwest Kia: Dallas - Service Center

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September 17, 2021

Excellent service in a timely manner with very nice employee that help with everything and was very knowledgeable More

by bickemsykella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 16, 2021

All tech I have dealt with has been good kind know how to do job More

by MYRTLECALLAWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 15, 2021

Fast and efficient once they get the new system learned things will go up from there. More

by marlise_14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 15, 2021

Very detailed with what they did and explained my warranty to me so i could fully understand it Jake called and kept me updated as well as updating my husband who brought car in More

by sherry.haile
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jake, Daniel Stimson, Josh Lozier
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 14, 2021

I’m always satisfied, southwest Kia is an awesome company with awesome service, much pleased with I go there More

by MSEASLEY524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Jones
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 14, 2021

Welcoming and understandable. Staff was kind and I would definitely come back for maintenance issues More

by joseg21494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 14, 2021

I have always experienced very good service at this dealership. They were incredibly helpful and provided peace of mind. More

by RASUERTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 12, 2021

Jake is excellent at what he does. He always goes above and beyond every time I visit. He is very honest and will give it to me straight. He doesn't "upsell" unnecessary items or services, rather, he will More

by Amber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Keller
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 11, 2021

I am so waiting for a part for my recall that you said would take a week and it has now been a month great customer service!! More

by MBRUSA
Recommend Dealer
No
Employees Worked With
Amer Husseini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Constantine Boury
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Cain, Daniel Stimson, Josh Lozier
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, I am sorry to hear that you’re unhappy with your recent visit to Southwest Kia. We aim to provide each customer with extraordinary service at every visit, and it seems like we missed the mark here. We strive to complete all work in a timely manner and understand your frustration. Due to supply chain disruptions, we are experiencing longer than average shipping times on parts and even vehicles. Please contact me at your earliest convenience so I can update you on everything. Respectfully, Larry Johnson, Service Manager, larryjohnson@lithia.com 469-772-7282

September 10, 2021

Great Services now that it's under the new manager in charged. Everyone show that they really care. Thanks Guys for all you do. T More

by LINDA DABBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Johnson & Jorge Malagon
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

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