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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
628 Reviews

628 Reviews of Southwest Kia: Dallas - Service Center

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October 01, 2021

Went to get my spark plugs and wheel alignment. After leaving, heard a sound the next day and came back to let them check what was wrong. They told me and fixed whatever error they caused as they should, More

by ASHLEE LACKEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica
Oct 04, 2021 -

Southwest Kia - Dallas responded

Hi Ashlee, thanks for taking the time to leave us a review. We always strive to provide our customers with an extraordinary experience at every visit. If we miss the mark, we will absolutely hold ourselves accountable and make it right. We look forward to providing you with a five-star experience next time. Thanks again for choosing Southwest Kia!

October 01, 2021

Sales personnel Noah and Christian Anderson were very polite and professional answered questions before they were asked. The only problem I have is I bought the vehicle as is the very next day I got warn More

by dollie_bazor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah and Christian Anderson sales both give 5 stars
Oct 04, 2021 -

Southwest Kia - Dallas responded

Hello, Thanks for taking the time to leave us a review. Our team at Southwest Kia is thrilled to hear that you're happy with your recent visit. Thanks for choosing us for your automotive needs, and we look forward to seeing you again soon!

October 01, 2021

Great service only thing it took 2 hours for them to get to my car More

by tinawilson323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Oct 04, 2021 -

Southwest Kia - Dallas responded

Hello, Thanks for taking the time to leave us a review. Our team at Southwest Kia is thrilled to hear that you're happy with your recent visit. Thanks for choosing us for your automotive needs, and we look forward to seeing you again soon!

October 01, 2021

It was a great experience for me and my wife and I would love to come back More

by KELICIATAYLORHODGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Nevels, Daniel Stimson, Josh Lozier, Rudy Samboruk
Oct 04, 2021 -

Southwest Kia - Dallas responded

Hello, Thanks for the kind words. Our team at Southwest Kia strives to provide extraordinary service to our customers. Thanks for choosing us for your automotive needs, and we look forward to seeing you again soon.

Oct 04, 2021 -

KELICIATAYLORHODGE responded

I really enjoyed my experience with y’all for the third time. I will Southwest Kia customer. I absolutely love my new vehicle. Thanks for all your help Heather and Kevin.

Oct 04, 2021 -

KELICIATAYLORHODGE responded

Thanks again for your Great Customer service.

Oct 04, 2021 -

KELICIATAYLORHODGE responded

I’ll definitely be referring my family and friends.

October 01, 2021

Southwest Kia is the best! Had an oil change. Love coming here. Always will come here. More

by AGUERO86.VA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Stimson, Josh Lozier
Oct 04, 2021 -

Southwest Kia - Dallas responded

Hello, Thanks for taking the time to leave us a review. Our team at Southwest Kia is thrilled to hear that you're happy with your recent visit. Thanks for choosing us for your automotive needs, and we look forward to seeing you again soon!

September 29, 2021

The customer service Jake provided was awesome. He was very professional and courtesy. He called me by my last name. Kept me informed and updated throughout the process More

by VERONICAWOFFORDGORDON2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Keller
Oct 04, 2021 -

Southwest Kia - Dallas responded

Hello, Thanks for taking the time to leave us a review. Our team at Southwest Kia is thrilled to hear that you're happy with your recent visit. Thanks for choosing us for your automotive needs, and we look forward to seeing you again soon!

September 29, 2021

Awesome service. Comfortable environment and the technicians know there job. And I love my kia More

by NA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Oct 04, 2021 -

Southwest Kia - Dallas responded

Hello, Thanks for taking the time to leave us a review. Our team at Southwest Kia is thrilled to hear that you're happy with your recent visit. Thanks for choosing us for your automotive needs, and we look forward to seeing you again soon!

September 28, 2021

Great service. They go out of their way to help. We are so grateful for everyone in the service department. More

by DANCUTCHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Oct 04, 2021 -

Southwest Kia - Dallas responded

Hello, Thanks for taking the time to leave us a review. Our team at Southwest Kia is thrilled to hear that you're happy with your recent visit. Thanks for choosing us for your automotive needs, and we look forward to seeing you again soon!

September 28, 2021

Great service(Jake is awesome). Work completed in a timely manner. Car cleaned upon completion. Simple. More

by Si Mon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Keller
Sep 28, 2021 -

Southwest Kia - Dallas responded

Thank you so much for taking the time to leave us a review! The entire team at Southwest Kia aims to provide customers with a five-star experience at every visit, and we are thrilled to hear we hit the mark. Thanks for choosing us for your automotive needs, and we look forward to seeing you again soon!

September 28, 2021

I forgot her name but she was new and she was excellent.. And the service was quick More

by SHAQUITAT08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
Oct 04, 2021 -

Southwest Kia - Dallas responded

Hello, Thanks for taking the time to leave us a review. Our team at Southwest Kia is thrilled to hear that you're happy with your recent visit. Thanks for choosing us for your automotive needs, and we look forward to seeing you again soon!

Oct 04, 2021 -

SHAQUITAT08 responded

I've never had a bad experience with this dealership and the service completed on my car has always been exceptional !!!

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