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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
643 Reviews
Call Service Center (682) 305-7203

643 Reviews of Southwest Kia: Dallas - Service Center

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October 16, 2021

I'm always treated like I'm the most important. Issue that needs to be addressed at that time. More

by PRIDDYKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Oct 30, 2021 -

Southwest Kia - Dallas responded

Hello, Thanks for the kind words. Our team at Southwest Kia strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 16, 2021

Would’ve gave 5, but went and got sent home bc they didn’t have my part. More

by GARCIADESTINY46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Report | Print
Oct 30, 2021 -

Southwest Kia - Dallas responded

Hello, Thanks for the valuable feedback. Our team at Southwest Kia strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 16, 2021

Larry personally made this an AWESOME experience. He made sure my car was taken care of and even called to follow up shortly after leaving the dealership to make sure it was a smooth ride. 10 out of 10 stars More

by LAURENH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry, Drive Manager - 5 stars
Report | Print
Oct 30, 2021 -

Southwest Kia - Dallas responded

Hello, Thanks for the kind words. Our team at Southwest Kia strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 13, 2021

The service that I received was fantastic. Veronica was my service manager who keep me informed. More

by Cwilli25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Aguero
Report | Print
Oct 13, 2021 -

Cwilli25 responded

Confirm

October 13, 2021

Inadequate services no call on what going with your car in shop a month need to do best Job More

by CHYHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Garamillo, Daniel Stimson, Josh Lozier
Report | Print
Oct 30, 2021 -

Southwest Kia - Dallas responded

Hello, our service department strives to provide five-star service for every customer, every time. It sounds like we missed the mark on your last visit. I'd like to learn more about your visit in detail so that I can ensure you and our other customers do not wait that long again. Thank you for bringing this to our attention. Larry Johnson Fixed Operations Director Southwest Kia larryjohnson@lithia.com

October 13, 2021

So easy to schedule. Always done on time. Great service, great staff. Service done quickly. Love the waiting area. More

by Desotom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Oct 30, 2021 -

Southwest Kia - Dallas responded

Hello, Thanks for the kind words. Our team at Southwest Kia strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 13, 2021

Dealership is clean and staff has been accommodating. Walk-in service is not available, must make an appointment. More

by mo4nique
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Jones
Report | Print
Oct 30, 2021 -

Southwest Kia - Dallas responded

Hello, Thanks for the kind words. Our team at Southwest Kia strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 12, 2021

Enjoyed the time I was at the dealership. The time was extremely enjoyed. I had a chance to write down things, that had to be done. Also paid some bills in a relaxed atmosphere and enjoyed drinking my cof More

by LPHILLIPS3151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Oct 13, 2021 -

Southwest Kia - Dallas responded

Hello, thanks for the kind words. Our team at Southwest Kia strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 11, 2021

I was attended to quickly and was constantly updated and checked in on. The Service department at Southwest Kia - Dallas is incredible! More

by NHUFFMAN93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Oct 12, 2021 -

Southwest Kia - Dallas responded

Hello, thank you for taking the time to leave us a review! We appreciate the kind words, and our team at Southwest Kia looks forward to serving you again soon!

October 11, 2021

The entire staff was very professional, courteous and attentive! All my questions and concerns were addressed. Thank you kindly. More

by PROVENINDUSTRYLEADER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Oct 12, 2021 -

Southwest Kia - Dallas responded

Hello, thank you for taking the time to leave us a review! We appreciate the kind words, and our team at Southwest Kia looks forward to serving you again soon!

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