Back

Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
606 Reviews

606 Reviews of Southwest Kia: Dallas - Service Center

Sort by
September 27, 2021

Grateful and thankful I love Kia ❤ thank you for your patience and understanding for my car More

by COACHMAN.ASHLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Service , Noah Blumenthal
Sep 28, 2021 -

Southwest Kia - Dallas responded

Thank you so much for taking the time to leave us a review! The entire team at Southwest Kia aims to provide customers with a five-star experience at every visit, and we are thrilled to hear we hit the mark. Thanks for choosing us for your automotive needs, and we look forward to seeing you again soon!

September 27, 2021

Pleasant and professional. Need more knowledge of parts and helpers. Lot more organization between service and parts More

by DTGRISSOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Sep 28, 2021 -

Southwest Kia - Dallas responded

Thank you for the feedback! Our team is growing, and we are always looking for ways to make our customer experiences even better. We appreciate you choosing Southwest Kia for your automotive needs!

September 27, 2021

This southwest Kia is the best place to relax while you car is being serviced, Friends helping Friends to make sure you are in good hands More

by FTAVET1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Silva
Sep 28, 2021 -

Southwest Kia - Dallas responded

Hi, thank you so much for the kind words! Our team at Southwest Kia is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 26, 2021

Kia southwest dallas is very fast...kind...and courteous. they always work hard to get you in and out with great speed of service More

by BettyBoop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake and Alex
Sep 27, 2021 -

Southwest Kia - Dallas responded

Hi, thank you so much for the kind words! Our team at Southwest Kia is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 23, 2021

The agents provided extremely cortious service and kept me informed of my vehicle at all times. More

by CASTILLO.OMAR15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Sep 27, 2021 -

Southwest Kia - Dallas responded

Hi, thank you so much for the kind words! Our team at Southwest Kia is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 23, 2021

Clean bathroom, friendly staff, Jake is the best never seems like a bother to him when you ask questions More

by HOPIEM4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake in service and John the new guy in service
Sep 27, 2021 -

Southwest Kia - Dallas responded

Hi, thank you so much for the kind words! Our team at Southwest Kia is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 23, 2021

I made an appointment on your website but it did not I made an appointment on your website but it did not register hence no appointment. However they still assisted me. Thanks! More

by MUDCLOTH13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica was very knowledgeable. She kept me updated on the progress of service on my KIA SUV. She made suggestions re: needed service.
Sep 27, 2021 -

Southwest Kia - Dallas responded

Hi, thank you so much for the kind words! Our team at Southwest Kia is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 22, 2021

The whole staff was very courteous and professional. Even though my wait time was longer than usual it was explained to me the reason why. Also there was snacks and bottle water provided. More

by TRISTAR3416151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
Sep 27, 2021 -

Southwest Kia - Dallas responded

Hi, thank you so much for the kind words! Our team at Southwest Kia is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 21, 2021

It is very easy to get to and everyone who works there is always friendly. More

by PAMELAJANEPECK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Aguero
Sep 22, 2021 -

Southwest Kia - Dallas responded

Thank you for the positive feedback! Our team at Southwest Kia aims to make sure every customer has a five-star experience, every time. Thanks for choosing us for your automotive needs and we look forward to serving you now and well into the future!

Sep 27, 2021 -

Southwest Kia - Dallas responded

Hi, thank you so much for the kind words! Our team at Southwest Kia is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 21, 2021

They never called to give an update on my car. Then he said it was ready Friday and no phone call till Saturday morning, if it was ready Friday why did you wash it Saturday morning? Then my door was left More

by Laddybug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Lozier
Sep 22, 2021 -

Southwest Kia - Dallas responded

Hello, I am saddened to hear that your last visit to Southwest Kia was less than satisfactory. Please reach out to me at your convenience so I can learn more and resolve this issue for you. I look forward to speaking with you soon, Larry Johnson, Service Manager arryjohnson@lithia.com - 469-772-7282

...
50
...