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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
603 Reviews

603 Reviews of Southwest Kia: Dallas - Service Center

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May 22, 2024

Mr Jorge Malagon. Is a great asset to your company not only was he very knowledgeable but able to explain in detail what my vehicle needed I had purchased 3 vehicles More

by Tavinche60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Jorge Malagon
May 22, 2024 -

Southwest Kia - Dallas responded

We're delighted to know that Jorge provided you with excellent service at Southwest Kia. We agree, our team members play a big role in creating loyalty and we'll be sure to pass along your thanks! We appreciate your business and look forward to serving you again next time. Safe travels!

May 22, 2024 -

Tavinche60 responded

Thanks Please make sure Mr Malagon is recognized

May 23, 2024 -

Southwest Kia - Dallas responded

We'll make sure Mr. Jorge Malagon receives the recognition he deserves. We appreciate your support!

May 20, 2024

Going first thing in the morning is quite pleasant. The work is done quickly and efficiently. More

by tofuavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thorpe
May 21, 2024 -

Southwest Kia - Dallas responded

Thank you for taking the time to leave such a positive review! We are delighted to hear that your early morning visit to Southwest Kia was pleasant and that our team was able to complete the work quickly and efficiently. We look forward to serving you again in the future!

May 19, 2024

When I pulled up at the service, someone came out right away no waiting. He told me what they going to do, and how long it would take. And it was ready at that time. It was cleaned and washed, after. Than More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
May 20, 2024 -

Southwest Kia - Dallas responded

Sharon, we're glad to know that our team at Southwest Kia was able to provide you with prompt and efficient service. It's great hearing your vehicle was ready on time and clean! Thank you for sharing your experience.

May 17, 2024

The consultant was great! She was very knowledgeable, professional, nice. She definitely needs to be recognized. More

by lawanaedens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desaraie Chavez
May 17, 2024 -

Southwest Kia - Dallas responded

Lawana, we're delighted to know you had a great experience with our consultant at Southwest Kia. We'll make sure her hard work doesn't go unnoticed! Thank you for your review.

May 17, 2024

Always a pleasure to work with these amazing people great attitude and smiling faces Ausr. Was great and I’m love with that smile of Michelle. More

by ccain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sure , Michelle, and Larry Johnson……Great Staff
May 17, 2024 -

Southwest Kia - Dallas responded

We're delighted to know you had a pleasant experience with Ausr and Michelle at Southwest Kia. Thank you for the positive feedback!

May 16, 2024

Thorough, knowledgeable, patient, attentive, all my needs were addressed. Very satisfied with service and wait time ! More

by nygilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarwesh Karki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aust is the one
May 16, 2024 -

Southwest Kia - Dallas responded

Thank you for the great review! We're glad to know that our team at Southwest Kia met your needs and you were satisfied with the service. Here's to many more positive experiences in future!

May 15, 2024

Great service. All my question were answered. Text messages are very convenient to receive information. Thank you. More

by jaletec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Croyx Lowrance, Luis Santoyo
May 15, 2024 -

Southwest Kia - Dallas responded

We're glad to know you found our service helpful and the text message updates convenient. Thank you for choosing Southwest Kia, we appreciate your positive feedback!

May 15, 2024

I moved to Dallas from Chicago and needed my vehicle serviced. The online process was quick and easy. My service agent Ause was prompt with the follow up call and scheduled me at the day and time I re More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause in service
May 15, 2024 -

Southwest Kia - Dallas responded

Joe, we're glad to know that Ause and our team at Southwest Kia made your service experience a smooth one. We appreciate the positive feedback and look forward to assisting you in the future!

May 11, 2024

Excellent service and love the fact that a shuttle is available. Have not had anything but good experiences at this dealership. More

by crystalc0318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Thorpe
May 13, 2024 -

Southwest Kia - Dallas responded

We're delighted to know you've had nothing but good experiences at Southwest Kia and that our shuttle service has been a convenience for you. Thank you so much for your positive feedback!

May 10, 2024

Smooth service maintenance. Great counselor. All issues addressed. Noted decreased wind noise from back left window or door. More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
May 13, 2024 -

Southwest Kia - Dallas responded

Gloria, we're glad to know your service experience at Southwest Kia was smooth and all issues were addressed. Thank you for trusting us with your vehicle's maintenance!

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