Southwest Kia: Dallas - Service Center

The staff members were professional and courteous they kept ne up to date with the service, and mention what mt car needed before they started kept ne up to date with the service, and mention what mt car needed before they started More

Made an appointment for seven am, yet due to lack of staff took till around eleven am to even get diagnosis done. Tried to sell me stuff that I didn’t need.. overall poor and inattentive staff… And t staff took till around eleven am to even get diagnosis done. Tried to sell me stuff that I didn’t need.. overall poor and inattentive staff… And telling a customer you are short staffed in inexcusable—- it isn’t my issue! I have a maintenance plan that I paid Kia a lot of money for and I had an appointment. If short staffed instead of crappy service for everyone they should have declined some of the walk ins. More

I'm always treated like I'm the most important. Issue that needs to be addressed at that time. that needs to be addressed at that time. More

Would’ve gave 5, but went and got sent home bc they didn’t have my part. didn’t have my part. More

Larry personally made this an AWESOME experience. He made sure my car was taken care of and even called to follow up shortly after leaving the dealership to make sure it was a smooth ride. 10 out of 10 stars sure my car was taken care of and even called to follow up shortly after leaving the dealership to make sure it was a smooth ride. 10 out of 10 stars! More

Dealership is clean and staff has been accommodating. Walk-in service is not available, must make an appointment. Walk-in service is not available, must make an appointment. More

The service that I received was fantastic. Veronica was my service manager who keep me informed. my service manager who keep me informed. More

Inadequate services no call on what going with your car in shop a month need to do best Job in shop a month need to do best Job More

So easy to schedule. Always done on time. Great service, great staff. Service done quickly. Love the waiting area. service, great staff. Service done quickly. Love the waiting area. More

Enjoyed the time I was at the dealership. The time was extremely enjoyed. I had a chance to write down things, that had to be done. Also paid some bills in a relaxed atmosphere and enjoyed drinking my cof extremely enjoyed. I had a chance to write down things, that had to be done. Also paid some bills in a relaxed atmosphere and enjoyed drinking my coffee and relaxing with no one distracting me. More