Southwest Kia: Dallas - Service Center

Very friendly, courteous. Willing to help, assist and advise on any questions about the vehicle and its maintenance. advise on any questions about the vehicle and its maintenance. More

They seem to be short staffed at this location. Have brought in my brand new 2022 K5 EX three different times for the same repair and the issue is still not fixed. (Rattle in the seat belt rail compartm brought in my brand new 2022 K5 EX three different times for the same repair and the issue is still not fixed. (Rattle in the seat belt rail compartment.) They do not call you, and they do not answer their phones while they have your car. They do not provide a loaner. You can get a shuttle home after dropping off your car, but it is nearly impossible to schedule a pick up as they will not answer the phone. Had to take 2 PTO days to service my vehicle, which is not even repaired. I will likely bring my car to another dealership for now on. More

Was taken care of in a timely matter. Clean area and was very good service very good service More

Very friendly and helpful tried to help with any questions I had Rachel and Victoria very nice questions I had Rachel and Victoria very nice More

I was attended to fairly quickly and was advised of the status of my car throughout my wait. status of my car throughout my wait. More

Efficient and fast service.Customer Friendly environment. Employees have a thorough knowledge of products and services. Employees have a thorough knowledge of products and services. More

Scheduling was easy, and I received a quick diagnosis and resolution. Was not overly expensive, and the staff is always friendly and trustworthy. resolution. Was not overly expensive, and the staff is always friendly and trustworthy. More

The service department was prompt with my reservation and very courteous. I’m very satisfied with the service and will continue to patronize this service team! very courteous. I’m very satisfied with the service and will continue to patronize this service team! More

Good service! The waiting time was less than expected. The waiting area was clean and well organized. Extra points for having a special area for children. The waiting area was clean and well organized. Extra points for having a special area for children. More

Real good customer service I have enjoyed all times I have been there start biking customer service deserves a five star have been there start biking customer service deserves a five star More