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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
606 Reviews

606 Reviews of Southwest Kia: Dallas - Service Center

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November 11, 2021

I have only visited the dealership once I have not formed much of an opinion. More

by Yankee 51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Nov 15, 2021 -

Southwest Kia - Dallas responded

Thanks for the valuable feedback. We'd love to learn what we can do to ensure a five-star experience on your next visit to Southwest Kia!

November 11, 2021

Does through job and is quick fast check in and does notification when car is complete More

by JBMWINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Nov 15, 2021 -

Southwest Kia - Dallas responded

Hello, Thanks for the five stars! Our team at Southwest Kia looks forward to seeing you again soon.

November 11, 2021

I was in and out very fast. I was texted other services needed while I waited. More

by MSRAE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Garamillo
Nov 15, 2021 -

Southwest Kia - Dallas responded

Hello, thanks for the positive feedback and choosing Southwest Kia for your automotive needs. We hope to see you again soon!

November 10, 2021

Customer Service department was to busy to even acknowledge that a was standing and waiting 😠 More

by MICHELELVLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Lozier
Nov 15, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team and myself take great pride in providing every customer with a five-star experience at each visit. I’d like to discuss your recent visit and where you felt like we missed the mark, so please contact me at your earliest convenience. I look forward to speaking with you soon, thank you. Amer Husseini General Manager amerhusseini@lithia.com 469-772-7301

November 09, 2021

It was great .i will be glad to send someone your way any day now More

by lexstewart14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Nevels, Daniel Stimson, Josh Lozier, Rudy Samboruk
Nov 15, 2021 -

Southwest Kia - Dallas responded

Thank you for the recommendation and kind words! Our team at Southwest Kia was happy to hear them. We look forward to serving you now and well into the future.

November 09, 2021

Excellent customer service and repair work. I appreciate the attention made toward customer needs and frequent updates. More

by deauxcrunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Nov 15, 2021 -

Southwest Kia - Dallas responded

Hello, thank you for the kind words. Josh & our team at Southwest Kia strive to provide extraordinary customer service for every customer at every visit. Thanks again for choosing us for your automotive needs. We look forward to seeing you again soon!

November 09, 2021

I loved working with The staff to get me a car , Mustafa Almutairy to get me a car! More

by MEKIYANW8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustafa Almutairy
Nov 15, 2021 -

Southwest Kia - Dallas responded

Hello, thanks for the kind words! Mustafa & our entire team at Southwest Kia were thrilled to hear them. We look forward to seeing you again soon at Southwest Kia.

November 09, 2021

Service excellent, staff was courteous, and friendly. As per their promise they finished recall job on time. Thanks. More

by CHANDDHAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Nov 15, 2021 -

Southwest Kia - Dallas responded

Thank you for the positive feedback! We look forward to seeing you again soon at Southwest Kia.

November 09, 2021

The advisor was friendly and knowledgeable. He explained what was to be done and kept me apprised of the progress. My car was ready when promised. More

by IDAELAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Nov 15, 2021 -

Southwest Kia - Dallas responded

Hi, thanks for the valuable feedback. Josh and our entire team at Southwest Kia aim to provide five-star experiences for every customer at every visit. Thanks again for choosing us for your vehicle needs. We hope to see you soon!

November 08, 2021

Personnel was friendly and courteous. My wait time was great. I was happy with my service. More

by Olajones6214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Nov 15, 2021 -

Southwest Kia - Dallas responded

Hello, thank you for the kind words. Our team at Southwest Kia strives to provide every customer with a five-star experience during every visit. We appreciate you choosing us for your automotive needs and look forward to seeing you again soon!

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