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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
625 Reviews
Call Service Center (682) 305-7203

625 Reviews of Southwest Kia: Dallas - Service Center

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November 24, 2021

I was charged for services that were not performed. My vehicle was released to me it's unsafe tire pressures. Service assistant was extremely rude and derogatory. More

by Just1dirtybird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Stimson, Josh Lozier
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Dec 03, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team and myself take great pride in providing every customer with a five-star experience at each visit. I’d like to discuss your recent visit and where you felt like we missed the mark, so please contact me at your earliest convenience. I look forward to speaking with you soon, thank you. Amer Husseini General Manager amerhusseini@lithia.com 469-772-7301

November 23, 2021

I appreciate it my service technician he was very nice and considerate to me I would like for him to talk with me all the time when I come with my car More

by TO.RGARRETT
Recommend Dealer
Yes
Employees Worked With
Stan Bowie
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Nov 23, 2021 -

Southwest Kia - Dallas responded

Hello, thanks for the kind words! Our team at Southwest Kia is grateful for them. We hope to see you again soon!

Nov 23, 2021 -

TO.RGARRETT responded

Thank you as well

November 23, 2021

Had a great time, fast and easy. The lady that helped me was sweet and funny More

by AMANDAPLUNKET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

Southwest Kia - Dallas responded

Thank you for the five stars, Amanda. Our service department at Southwest Kia appreciates your continued patronage. We look forward to seeing you on your next scheduled service visit.

November 22, 2021

Excellent service was received also the customer service representative was very knowledgeable and on top of all questions. More

by Orinrishton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge malagon
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Nov 23, 2021 -

Southwest Kia - Dallas responded

Hello, thanks for taking the time to provide our team at Southwest Kia with such positive feedback. We appreciate you choosing us for your automotive needs and look forward to seeing you again soon!

November 21, 2021

Everything was great it wasn’t a long wait that’s what I like about the service More

by Neondramathis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Nov 22, 2021 -

Southwest Kia - Dallas responded

Hello, thanks so much for the kind words! The team at Kia of North Austin was thrilled to hear them. We look forward to seeing you again soon!

November 21, 2021

They resolved my service needs on a very busy day,prior to a major holiday travel need and made sure my vehicle was road worthy for the trip. More

by miminbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Spatharos
Report | Print
Nov 22, 2021 -

Southwest Kia - Dallas responded

Hello, thanks so much for the recommendation. The safety of our clients is the top priority for every team member here at Kia of North Austin. Safe Travels!

November 19, 2021

Jake is great! Very knowledgeable and keeps you up to date on what’s going on with your vehicle! More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Nov 22, 2021 -

Southwest Kia - Dallas responded

Hello, thanks so much for the positive feedback! Jake & the rest of the team at Southwest Kia look forward to seeing you again soon!

November 18, 2021

Really enjoyed the professional work habits. Great job guys.I continue my relationship with Southwest Kia. More

by SREVOL36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Nov 22, 2021 -

Southwest Kia - Dallas responded

Thanks so much for choosing Southwest Kia. Our team was elated to hear your kind words, and we look forward to seeing you again soon!

November 17, 2021

Good service, fast and efficient, simple instructions of what was going on. Everything done correctly More

by AANTHONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Nov 23, 2021 -

Southwest Kia - Dallas responded

Hello, thanks for the positive feedback! We look forward to serving you again soon at Southwest Kia.

November 16, 2021

Awesome fast service excellent professional staff also it’s awesome when staff knows your name. To me that means everything, Thank you guys at Southwest KIA More

by DJMAGIC125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Nov 22, 2021 -

Southwest Kia - Dallas responded

Thanks so much for choosing Southwest Kia. Our team was thrilled to hear your kind words and recommendation. Hope to see you again soon!

Nov 22, 2021 -

DJMAGIC125 responded

Thanks again. Everything I said was true, appreciate you guys

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