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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
603 Reviews
Call Service Center (682) 305-7203

603 Reviews of Southwest Kia: Dallas - Service Center

Sort by
July 15, 2024

Great customer service kept me informed on status of my vehicle, spacious and clean wating area. Great overall experience More

by Joseang87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Husseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Southwest Kia - Dallas responded

Thank you for sharing your positive experience! We're glad to hear that our team at Southwest Kia kept you informed and provided a comfortable waiting area. We appreciate your support!

July 14, 2024

Ause was great. My car was finished at the promised time. It was an easy, hassle-free process. More

by dawnbluitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suavevion Persely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ause
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Jul 15, 2024 -

Southwest Kia - Dallas responded

Dawn, thank you for your five-star review of Southwest Kia! We're thrilled to hear that Ause provided you with great service and that your car was completed on time without any hassle. We appreciate your feedback and hope to continue providing you with excellent service in the future.

June 24, 2024

It was my first time getting service for my car and it went well. I did not what to expect but Jorge explained it to me very detailed. More

by Blancamarkez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
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Jun 25, 2024 -

Southwest Kia - Dallas responded

We're glad to hear that Jorge made your first service experience a positive one at Southwest Kia. Thank you for sharing!

June 19, 2024

My car was serviced in the amount of time stated. I was offered refreshments and my car was washed (to my surprise) when it was returned to me. More

by Yogi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Jun 19, 2024 -

Southwest Kia - Dallas responded

Yogi, we're delighted to hear that your service experience at Southwest Kia was timely and included some pleasant surprises! Thank you for sharing your feedback with us.

June 14, 2024

My service tech was very nice and answered all of my questions. I got my car back and it was squeaky clean. That was a great surprise! More

by bdllorente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause Al-Barghuthi
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Jun 17, 2024 -

Southwest Kia - Dallas responded

Thank you for sharing your positive experience! We're glad to hear our service tech at Southwest Kia took good care of you and that the clean car was a pleasant surprise. Safe driving!

June 12, 2024

Highly highly recommend Kia services This is my second time with the service department I am always satisfied I had a great experience with Desaraie and her team she was very knowledgeable and professiona More

by maryalice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desaraie Chavez
Report | Print
Jun 12, 2024 -

Southwest Kia - Dallas responded

Maryalice, we're delighted to hear that Desaraie and the Southwest Kia service team provided you with such a positive experience. Thank you for your continued trust in us!

June 10, 2024

Friendly associates, comfortable and clean establishment ment and waiting area. Quick services and complimentary snacks More

by slybizgrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desaraie Chavez
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Jun 11, 2024 -

Southwest Kia - Dallas responded

Thank you for the positive feedback! We're glad to hear that our team at Southwest Kia provided a comfortable and efficient experience. Enjoy those complimentary snacks on your next visit!

May 31, 2024

Great customer service! Service advisors have done a very good job working with me in getting my vehicle serviced. More

by Dfrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Des
Report | Print
May 31, 2024 -

Southwest Kia - Dallas responded

Thank you for the shoutout! We're glad to hear our service advisors at Southwest Kia took good care of you and your vehicle. Safe driving!

May 30, 2024

Great service from the time I pulled up and drove off. The customer service is number one. More

by Ivre Satchell
Recommend Dealer
Yes
Employees Worked With
Jeff Thorpe 5 stars
Report | Print
May 31, 2024 -

Southwest Kia - Dallas responded

Thank you for the kind words, Ivre! We're delighted to hear that you experienced great service from start to finish. Your satisfaction is our top priority, and we're thrilled to know our customer service made a positive impression. We look forward to serving you again at Southwest Kia!

May 27, 2024

Nice, professional quick with my car service. Explained everything that was done. Exceeded expectations for me More

by Perez713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Report | Print
May 28, 2024 -

Southwest Kia - Dallas responded

Thank you for sharing your positive experience! We're glad to hear our team at Southwest Kia exceeded your expectations and provided thorough service. Safe travels!

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