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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
628 Reviews
Call Service Center (682) 305-7203

628 Reviews of Southwest Kia: Dallas - Service Center

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December 29, 2021

The service writer was great and my car was sparkling clean inside and out when the finished! More

by Michelle M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Dec 30, 2021 -

Southwest Kia - Dallas responded

Thanks for the kind words, Michelle! We appreciate your continued patronage and look forward tot seeing you again soon at Southwest Kia.

December 28, 2021

Employees are always great. Makes having to have our automobile serviced a pleasure. Thank you for taking such good care of our Kia Soul. Waitng room very nice. Makes the wait ok. More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Report | Print
Dec 29, 2021 -

Southwest Kia - Dallas responded

Thanks for the kind words, Charles! We appreciate you choosing Southwest Kia for your vehicle needs and look forward to seeing you again soon.

December 27, 2021

Service department has taken good care of my car every time I have brought it in for the last 10 years. Service advisor knows the cars and gives me clear and good advice. More

by Barbara.Upchurch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
Report | Print
Dec 28, 2021 -

Southwest Kia - Dallas responded

Thanks for your continued patronage, Barbara! We appreciate you trusting the team at Southwest Kia with your automotive needs and look forward to seeing you again soon.

December 27, 2021

The dealership service department tech. are always friendly, courteous, and knowledgeable. They look out for the best prices. We like that. More

by FVRR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Malagon
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Dec 28, 2021 -

Southwest Kia - Dallas responded

Thank you for the kind words! George and the entire team at Southwest Kia aim to be friendly, professional and courteous to every client. We're thrilled to hear we met the mark during your last visit. Hope to see you again soon.

December 23, 2021

I have bought 6 Sorento's from them and they have always treated me fair and always serviced my car More

by Adterry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica, Cecil Cain
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Dec 28, 2021 -

Southwest Kia - Dallas responded

Thanks for your continued patronage. Our team at Southwest Kia is grateful that you've trusted us with your automotive needs. We look forward to continuing to serve you and your family. Safe travels.

December 20, 2021

This dealership does good work and has kind friendly people working for them that all work hard to get the customer In and out. More

by washrod0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
Report | Print
Dec 21, 2021 -

Southwest Kia - Dallas responded

Thank you for providing Daniel and the team at Southwest Kia with such valuable feedback. We appreciate the recommendation and look forward to seeing you again soon!

December 18, 2021

Great customer service felt right at home all questions answered. My service advisor was amazing More

by Sw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Report | Print
Dec 21, 2021 -

Southwest Kia - Dallas responded

Hello, thank you for providing our team with positive feedback! We look. forward to seeing you again soon.

December 18, 2021

No food service at the dealer ship it took 3 months to fix car I feel like thay didn't care More

by THISISUSBRAZIERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Dec 21, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team and myself take great pride in providing every customer with a five-star experience at each visit. I’d like to discuss your recent visit and where you felt like we missed the mark, so please contact me at your earliest convenience. I look forward to speaking with you soon, thank you. Amer Husseini General Manager amerhusseini@lithia.com 469-772-7301

December 17, 2021

Service advisor Jorge (according to the paperwork - I missed getting his name directly) was excellent in his communicating status, updates, and politeness. Waiting area and dealership was clean and nicel More

by RAY_UEHARA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
Report | Print
Dec 21, 2021 -

Southwest Kia - Dallas responded

Thanks for the kind words, Ray! Jorge is an asset to our team, and we're happy to hear he provided a professional experience during your last visit. Thanks for trusting us with your automotive needs, and we look forward to seeing you again at Southwest Kia.

December 16, 2021

I was Greeted with a smile. Signing in did not take long. Very good job. More

by Ml.majors
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Allen
Report | Print
Dec 21, 2021 -

Southwest Kia - Dallas responded

Thank you for the valuable feedback! We hope to see you again soon at Southwest Kia.

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