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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
634 Reviews
Call Service Center (682) 305-7203

634 Reviews of Southwest Kia: Dallas - Service Center

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December 31, 2021

Was attended to promptly and the service man was friendly and very detailed about the procedure I received my car back in the time frame I was given More

by Darcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
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Jan 04, 2022 -

Southwest Kia - Dallas responded

Hi Darcy, thanks for taking the time to let us know about your five-star experience at Southwest Kia. We are grateful for your recommendation. Feel free to reach out if we can be of assistance in the future. Safe travels!

December 31, 2021

Wait was ridiculously long. 3+ hours for an oil change is unacceptable. Understand shortages on personnel but with an appointment scheduled, that long of a period is unacceptable More

by G45215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Lozier
Report | Print
Jan 04, 2022 -

Southwest Kia - Dallas responded

Hello, The team at Southwest Kia is saddened to hear of your recent visit. Please contact me at your earliest convenience so I can learn more and resolve this situation with the five-star service you’ve become accustomed to at Southwest Kia. Looking forward to speaking with you soon, Larry Johnson, Service Manager, larryjohnson@lithia.com 469-772-7282

December 30, 2021

i love my dealership when i'm there i feel as if i’m the only person who matters everyone is so nice thanks to Mr Smith i’m all smiles More

by shebaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith, Daniel Stimson
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Dec 30, 2021 -

Southwest Kia - Dallas responded

Thanks for the great review! We appreciate your kind words.

December 29, 2021

The service advisor was awesome he is the reason I will come back and buy kia More

by jcstone19801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Dec 30, 2021 -

Southwest Kia - Dallas responded

Thank you for the five stars! Josh, Daniel & the rest of the team at Southwest Kia appreciate your patronage and we look forward to seeing you again soon.

December 29, 2021

Great service! Larry Johnson has taken care of us with all our needs so far!! More

by SHERRYLYNN.1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Johnson
Report | Print
Dec 30, 2021 -

Southwest Kia - Dallas responded

Sherry, we appreciate your patronage! Larry is an asset to our crew at Southwest Kia and we all look forward to seeing you again soon.

December 29, 2021

Great Customer Service and MOST of the Service Agents are friendly and helpful, although SOME don’t acknowledge you when you come in for Service, the Gentleman that helped me today, did More

by Charlie
Recommend Dealer
Yes
Employees Worked With
Alexander Allen that’s listed on the invoice
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Dec 30, 2021 -

Southwest Kia - Dallas responded

Hi Charlie, we appreciate your continued patronage and look forward to serving you well into the future at Southwest Kia.

December 29, 2021

The service writer was great and my car was sparkling clean inside and out when the finished! More

by Michelle M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Dec 30, 2021 -

Southwest Kia - Dallas responded

Thanks for the kind words, Michelle! We appreciate your continued patronage and look forward tot seeing you again soon at Southwest Kia.

December 28, 2021

Employees are always great. Makes having to have our automobile serviced a pleasure. Thank you for taking such good care of our Kia Soul. Waitng room very nice. Makes the wait ok. More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Report | Print
Dec 29, 2021 -

Southwest Kia - Dallas responded

Thanks for the kind words, Charles! We appreciate you choosing Southwest Kia for your vehicle needs and look forward to seeing you again soon.

December 27, 2021

Service department has taken good care of my car every time I have brought it in for the last 10 years. Service advisor knows the cars and gives me clear and good advice. More

by Barbara.Upchurch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
Report | Print
Dec 28, 2021 -

Southwest Kia - Dallas responded

Thanks for your continued patronage, Barbara! We appreciate you trusting the team at Southwest Kia with your automotive needs and look forward to seeing you again soon.

December 27, 2021

The dealership service department tech. are always friendly, courteous, and knowledgeable. They look out for the best prices. We like that. More

by FVRR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Malagon
Report | Print
Dec 28, 2021 -

Southwest Kia - Dallas responded

Thank you for the kind words! George and the entire team at Southwest Kia aim to be friendly, professional and courteous to every client. We're thrilled to hear we met the mark during your last visit. Hope to see you again soon.

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