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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
634 Reviews
Call Service Center (682) 305-7203

634 Reviews of Southwest Kia: Dallas - Service Center

Sort by
January 11, 2022

I have purchased over 20 cars in my 40 years of driving, Southwest KIa’s team of professionals exceeded my expectations at every turn. Thank you Rachel Spatharos my Service Advisor. More

by mrpaine325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Spatharos
Report | Print
Jan 24, 2022 -

Southwest Kia - Dallas responded

Thanks for taking the time to provide some insight to our team at Southwest Kia! We're thrilled we've been able to meet and exceed your expectations and we look forward to continue serving you well into the future!

January 10, 2022

Very fast on the multi-point inspection and getting quick results to the point. Came late but left earlier than expected. More

by abartens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
Report | Print
Jan 17, 2022 -

Southwest Kia - Dallas responded

Thank you for the positive feedback and trusting Southwest Kia with your automotive needs. We look forward to seeing you again soon.

January 10, 2022

Thank you for your service it was pleasant the staff was great thank you so much More

by delbraanderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Nevels
Report | Print
Jan 24, 2022 -

Southwest Kia - Dallas responded

Hello, thanks for the positive feedback! We hope to see you again soon at Southwest Kia.

January 07, 2022

Turn around for car was double the initial quote, communication was poor, gaining information was nearly impossible More

by lops-newest-0i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex
Report | Print
Jan 12, 2022 -

Southwest Kia - Dallas responded

Hello, our team at Southwest Kia strives to deliver top-level service to all our clients. Please contact me at your earliest convenience, larryjohnson@lithia.com I would like to personally discuss your concerns about your recent experience with our team and what I can do to address this and rectify it for you. Thank you, and I am looking forward to hearing from you soon. Larry Johnson Fixed Operations Manager

January 07, 2022

I had a scheduled appointment and my service advisor Alexander made it smooth and effortless. More

by abrowncarshopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander
Report | Print
Jan 12, 2022 -

Southwest Kia - Dallas responded

Thank you for the positive feedback! Alexander was thrilled to hear your kind words. Thanks for trusting us with your automotive needs. We look forward to serving you again soon.

January 06, 2022

Veru helpful and knowlagable on everythings woulid use their service again would buy a car from them if i needed to the service is high standard More

by Ellapickett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jan 12, 2022 -

Southwest Kia - Dallas responded

Hello Ella, thanks for choosing Southwest Kia for your automotive needs. Feel free to reach out to us if we can assist you in the future.

January 06, 2022

The service advisor was very professional, he had great customer service and the service was quick. More

by lisafreeman35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
Report | Print
Jan 12, 2022 -

Southwest Kia - Dallas responded

Thanks for the positive feedback, Lisa! We look forward to seeing you again soon.

January 05, 2022

I love them so much. The sale went by smoothly and they made sure I got the car I wanted . The people are so welcoming and will make sure everything is okay . More

by AYLANNAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Jan 12, 2022 -

Southwest Kia - Dallas responded

Thank you for the lovely review! Josh and Daniel are assets to our crew at Southwest Kia and they were delighted to hear your review. We look forward to seeing you again soon!

December 31, 2021

Did everything they could to help me with my daughters vehicle. Took the time to explain everything to me in detail and then explained step by step what was wrong and how they were going to fix it. They p More

by hbaker1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Johnson and Alex
Report | Print
Jan 04, 2022 -

Southwest Kia - Dallas responded

We're happy to hear we were able to provide you some peace of mind and put you at ease with servicing your daughter's vehicle. We aim to provide an extraordinary service to every client at Southwest Kia, and we're thrilled to hear that we met the mark. Larry and Alex are both incredible assets to our team, and we look forward to seeing you again soon!

December 31, 2021

Thanks for servicing my Kia Soul! We appreciate you timely service. Happy New Year to you all! More

by malindamckee.mm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Jan 04, 2022 -

Southwest Kia - Dallas responded

Thank you for the kind words, Malinda! The team at Southwest Kia wishes you a safe and Happy New Year! See you again soon!

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