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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
628 Reviews
Call Service Center (682) 305-7203

628 Reviews of Southwest Kia: Dallas - Service Center

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January 06, 2022

The service advisor was very professional, he had great customer service and the service was quick. More

by lisafreeman35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
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Jan 12, 2022 -

Southwest Kia - Dallas responded

Thanks for the positive feedback, Lisa! We look forward to seeing you again soon.

January 05, 2022

I love them so much. The sale went by smoothly and they made sure I got the car I wanted . The people are so welcoming and will make sure everything is okay . More

by AYLANNAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
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Jan 12, 2022 -

Southwest Kia - Dallas responded

Thank you for the lovely review! Josh and Daniel are assets to our crew at Southwest Kia and they were delighted to hear your review. We look forward to seeing you again soon!

December 31, 2021

Did everything they could to help me with my daughters vehicle. Took the time to explain everything to me in detail and then explained step by step what was wrong and how they were going to fix it. They p More

by hbaker1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Johnson and Alex
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Jan 04, 2022 -

Southwest Kia - Dallas responded

We're happy to hear we were able to provide you some peace of mind and put you at ease with servicing your daughter's vehicle. We aim to provide an extraordinary service to every client at Southwest Kia, and we're thrilled to hear that we met the mark. Larry and Alex are both incredible assets to our team, and we look forward to seeing you again soon!

December 31, 2021

Thanks for servicing my Kia Soul! We appreciate you timely service. Happy New Year to you all! More

by malindamckee.mm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
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Jan 04, 2022 -

Southwest Kia - Dallas responded

Thank you for the kind words, Malinda! The team at Southwest Kia wishes you a safe and Happy New Year! See you again soon!

December 31, 2021

Was attended to promptly and the service man was friendly and very detailed about the procedure I received my car back in the time frame I was given More

by Darcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
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Jan 04, 2022 -

Southwest Kia - Dallas responded

Hi Darcy, thanks for taking the time to let us know about your five-star experience at Southwest Kia. We are grateful for your recommendation. Feel free to reach out if we can be of assistance in the future. Safe travels!

December 31, 2021

Wait was ridiculously long. 3+ hours for an oil change is unacceptable. Understand shortages on personnel but with an appointment scheduled, that long of a period is unacceptable More

by G45215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Lozier
Report | Print
Jan 04, 2022 -

Southwest Kia - Dallas responded

Hello, The team at Southwest Kia is saddened to hear of your recent visit. Please contact me at your earliest convenience so I can learn more and resolve this situation with the five-star service you’ve become accustomed to at Southwest Kia. Looking forward to speaking with you soon, Larry Johnson, Service Manager, larryjohnson@lithia.com 469-772-7282

December 30, 2021

i love my dealership when i'm there i feel as if i’m the only person who matters everyone is so nice thanks to Mr Smith i’m all smiles More

by shebaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith, Daniel Stimson
Report | Print
Dec 30, 2021 -

Southwest Kia - Dallas responded

Thanks for the great review! We appreciate your kind words.

December 29, 2021

The service advisor was awesome he is the reason I will come back and buy kia More

by jcstone19801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Dec 30, 2021 -

Southwest Kia - Dallas responded

Thank you for the five stars! Josh, Daniel & the rest of the team at Southwest Kia appreciate your patronage and we look forward to seeing you again soon.

December 29, 2021

Great service! Larry Johnson has taken care of us with all our needs so far!! More

by SHERRYLYNN.1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Johnson
Report | Print
Dec 30, 2021 -

Southwest Kia - Dallas responded

Sherry, we appreciate your patronage! Larry is an asset to our crew at Southwest Kia and we all look forward to seeing you again soon.

December 29, 2021

Great Customer Service and MOST of the Service Agents are friendly and helpful, although SOME don’t acknowledge you when you come in for Service, the Gentleman that helped me today, did More

by Charlie
Recommend Dealer
Yes
Employees Worked With
Alexander Allen that’s listed on the invoice
Report | Print
Dec 30, 2021 -

Southwest Kia - Dallas responded

Hi Charlie, we appreciate your continued patronage and look forward to serving you well into the future at Southwest Kia.

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