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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
628 Reviews

628 Reviews of Southwest Kia: Dallas - Service Center

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January 20, 2022

Great experience! Great service! Will be returning for any future car services. Recommend Rachel to anyone! More

by RREESE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Feb 01, 2022 -

Southwest Kia - Dallas responded

Thanks for the five stars! We look forward to serving you again soon at Southwest Kia!

January 19, 2022

Got my check engine light off and in a timely manner. My Kia has been riding like brand new again. Will continue to be a customer More

by WILSONTENISHA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Garamillo
Feb 01, 2022 -

Southwest Kia - Dallas responded

Thank you so much for providing our team at Southwest Kia with such kind words! We're thankful you've chosen us for your vehicle needs and look forward to seeing you again soon.

January 17, 2022

I received great service and recommended repairs that I will be bringing back for later More

by Gpsdv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Feb 01, 2022 -

Southwest Kia - Dallas responded

Thanks for the positive feedback! We look forward to serving you again soon at Southwest Kia!

January 16, 2022

My service advisor and the manger Are awesome they take My service advisor and the manger Are awesome they take good care Of the customers More

by MONIEELUV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George service department , Daniel Stimson, Josh Lozier
Jan 17, 2022 -

Southwest Kia - Dallas responded

We appreciate the five stars! Looking forward to seeing you again soon!

January 11, 2022

I have purchased over 20 cars in my 40 years of driving, Southwest KIa’s team of professionals exceeded my expectations at every turn. Thank you Rachel Spatharos my Service Advisor. More

by mrpaine325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Spatharos
Jan 24, 2022 -

Southwest Kia - Dallas responded

Thanks for taking the time to provide some insight to our team at Southwest Kia! We're thrilled we've been able to meet and exceed your expectations and we look forward to continue serving you well into the future!

January 10, 2022

Very fast on the multi-point inspection and getting quick results to the point. Came late but left earlier than expected. More

by abartens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
Jan 17, 2022 -

Southwest Kia - Dallas responded

Thank you for the positive feedback and trusting Southwest Kia with your automotive needs. We look forward to seeing you again soon.

January 10, 2022

Thank you for your service it was pleasant the staff was great thank you so much More

by delbraanderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Nevels
Jan 24, 2022 -

Southwest Kia - Dallas responded

Hello, thanks for the positive feedback! We hope to see you again soon at Southwest Kia.

January 07, 2022

I had a scheduled appointment and my service advisor Alexander made it smooth and effortless. More

by abrowncarshopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander
Jan 12, 2022 -

Southwest Kia - Dallas responded

Thank you for the positive feedback! Alexander was thrilled to hear your kind words. Thanks for trusting us with your automotive needs. We look forward to serving you again soon.

January 07, 2022

Turn around for car was double the initial quote, communication was poor, gaining information was nearly impossible More

by lops-newest-0i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex
Jan 12, 2022 -

Southwest Kia - Dallas responded

Hello, our team at Southwest Kia strives to deliver top-level service to all our clients. Please contact me at your earliest convenience, larryjohnson@lithia.com I would like to personally discuss your concerns about your recent experience with our team and what I can do to address this and rectify it for you. Thank you, and I am looking forward to hearing from you soon. Larry Johnson Fixed Operations Manager

January 06, 2022

Veru helpful and knowlagable on everythings woulid use their service again would buy a car from them if i needed to the service is high standard More

by Ellapickett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 12, 2022 -

Southwest Kia - Dallas responded

Hello Ella, thanks for choosing Southwest Kia for your automotive needs. Feel free to reach out to us if we can assist you in the future.

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