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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
634 Reviews

634 Reviews of Southwest Kia: Dallas - Service Center

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February 07, 2022

My invoice stated I got a report on the health of the car. I was not given one even though they said on the service receipt they did. I would have liked to receive the health report 2. No one could answe More

by ELGRIE.HURDIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alexander Allen
Feb 25, 2022 -

Southwest Kia - Dallas responded

Hello, we aim to provide a five-star experience for every client. Feel free to reach out to me at your conveniences so I can learn more about your experience. We look forward to earning those two additional stars. Larry Johnson Service Manager larryjohnson@lithia.com

February 05, 2022

Awesome customer service Manger team are great George Awesome customer service Manger team are great George the Sercives advisor manger over the service Is awesome More

by MONIEELUV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
Feb 25, 2022 -

Southwest Kia - Dallas responded

Thanks so much for the kind words! We appreciate your feedback and hope to see you again soon at Southwest Kia!

February 02, 2022

Very Kind employees, car service is always on top of what I need. Recommendation are kindly encouraged for future services. More

by CARLOS4405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Southwest Kia - Dallas responded

Hi Carlos, Glad Salvador and the team always take care of your KIA's needs. We appreciate your feedback and 5-star recognition!

February 02, 2022

Good customer service.I went in for service without appointment and the attention was good car was service and I left on time More

by Oumekwe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
Feb 23, 2022 -

Southwest Kia - Dallas responded

It is our pleasure to provide 5-star service and we thank you for the recognition of our efforts!

February 01, 2022

Awesome customer service very helpful in and out best part they had drink and snacks! More

by PANCHOTNT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Feb 01, 2022 -

Southwest Kia - Dallas responded

Thank you for the five stars! We look forward to serving you again soon at Southwest Kia. Safe travels!

January 29, 2022

I have two cars with them and they are all ways very good and helpful More

by Catgirl01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel spatharos
Feb 01, 2022 -

Southwest Kia - Dallas responded

Thanks for the five stars! We look forward to serving you again soon at Southwest Kia!

January 28, 2022

It is fair I expect better but if it is convenient for you and you can handle the disappointment you should use this dealership More

by LAMEARL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander
Feb 01, 2022 -

Southwest Kia - Dallas responded

Hello, my team at Southwest Kia and I work tirelessly to provide a five-star experience for all of our customers at every visit. I assure you this is not the experience our team aims to provide to our valued customers. Please reach out to me directly at your earliest convenience so I can work on resolving this for you. Thanks, and I look forward to speaking with you soon. Larry Johnson Fixed Operations Director larryjohnson@lithia.com

January 27, 2022

Muy buen servicios Los empleados muy amables Tiempo de Muy buen servicios Los empleados muy amables Tiempo de esoera reasonable Todo muy bien Gracias Ademas galletas y cafe Gratis!!! More

by floreleutrh2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
Feb 01, 2022 -

Southwest Kia - Dallas responded

¡Gracias por el comentario positivo! Agradecemos su patrocinio en Southwest Kia y esperamos volver a verlo pronto.

January 26, 2022

I was very pleased with it work that was done on my car. The technicians were open and honest with me. Thank you More

by NA0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Feb 01, 2022 -

Southwest Kia - Dallas responded

Thanks for choosing Southwest Kia for your automotive needs. We look forward to serving you again soon!

January 24, 2022

They are extremely helpful and want me to get the most possible service from my car More

by sjrncar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel santhosh
Feb 01, 2022 -

Southwest Kia - Dallas responded

Thank you for the kind words! We look forward to serving you again soon at Southwest Kia!

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