Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
634 Reviews
Call Service Center (682) 305-7203

634 Reviews of Southwest Kia: Dallas - Service Center

Sort by
February 28, 2022

Great service as always, and state of the art facility. Excellent team os service staff. More

by bmac230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2022 -

Southwest Kia - Dallas responded

Thanks so much for the five stars! We hope to see you again soon at Southwest Kia.

February 26, 2022

When I arrived I was greeted by one of the friendliest service advisor. Customer service goes a long way. More

by SLUCKY67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
Report | Print
Feb 28, 2022 -

Southwest Kia - Dallas responded

Thanks for providing such positive feedback for Daniel and the team at Southwest Kia! We're happy to hear your review and look forward to seeing you again soon.

February 25, 2022

While visiting the dealership at Southwest Kia we were treated so good.Our car was completed quickly and the work was done efficiently and the car looked great from the wash job. More

by LBLC50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denver England, Gabriel Garamillo, Noah Blumenthal, Stan Bowie
Report | Print
Feb 28, 2022 -

Southwest Kia - Dallas responded

Thanks so much for the positive feedback! We hope to see you again soon at Southwest Kia!

February 24, 2022

George was great. Smooth and professional at the same time. God bless him. He deserves a raise More

by BANCROFT82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Feb 25, 2022 -

Southwest Kia - Dallas responded

Thanks so much for the kind words! Hope to see you again soon!

February 24, 2022

Great personable service with an engaging atmosphere that encourage dialog and promote a goal of excellence in customer service. More

by Kgovan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Allen
Report | Print
Feb 25, 2022 -

Southwest Kia - Dallas responded

Thanks so much for the kind words! We appreciate your feedback and hope to see you again soon at Southwest Kia!

February 24, 2022

Excellent customer service! Very satisfied with their communication, the repairs on my vehicle, and car wash. Highly recommend. I will definitely use them going forward for any More

by canvass_offside_0d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Feb 25, 2022 -

Southwest Kia - Dallas responded

Thanks so much for trusting the team at Southwest Kia with your automotive needs~ We look forward to serving you again soon!

February 23, 2022

Given okay service. Salesmen can be a little pushy especially over the phone. Keep questioning if I want to trade in my current vehicle. Will trade but only for another More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Feb 28, 2022 -

Southwest Kia - Dallas responded

Thanks for the feedback, Anthony. We hope you'll give us another chance to earn the two additional stars!

February 22, 2022

Awesome experience with Alex. He greeted me with a smile and sent me away smiling. More

by CAVITTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Feb 23, 2022 -

Southwest Kia - Dallas responded

We're glad your service visit was awesome thanks to 5-star service from Alex. It is always a joy to hear from our happy customers. We look forward to working with you again!

February 21, 2022

I truly enjoyed my whole experience with this dealership. Noel with the service department met every need from check in to checkout! More

by Toyiwash37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel
Report | Print
Feb 28, 2022 -

Southwest Kia - Dallas responded

We're delighted you enjoyed your visit to Southwest Kia. We hope to see you again soon!

February 21, 2022

The only reason I gave it a three star was because the service guy was nice! More

by karenjhicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know their names
Report | Print
Feb 28, 2022 -

Southwest Kia - Dallas responded

Hello Karen, our team at Southwest Kia strives to deliver top-level service to all our clients. Please contact me at your earliest convenience, larryjohnson@lithia.com I would like to personally discuss your concerns about your recent experience with our team and what we can do in the future to earn those additional stars. Thank you, and I am looking forward to hearing from you soon. Larry Johnson Fixed Operations Manager

1
...
31
32
33
...
64