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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
628 Reviews
Call Service Center (682) 305-7203

628 Reviews of Southwest Kia: Dallas - Service Center

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February 23, 2022

Given okay service. Salesmen can be a little pushy especially over the phone. Keep questioning if I want to trade in my current vehicle. Will trade but only for another More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
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Feb 28, 2022 -

Southwest Kia - Dallas responded

Thanks for the feedback, Anthony. We hope you'll give us another chance to earn the two additional stars!

February 22, 2022

Awesome experience with Alex. He greeted me with a smile and sent me away smiling. More

by CAVITTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Feb 23, 2022 -

Southwest Kia - Dallas responded

We're glad your service visit was awesome thanks to 5-star service from Alex. It is always a joy to hear from our happy customers. We look forward to working with you again!

February 21, 2022

The only reason I gave it a three star was because the service guy was nice! More

by karenjhicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know their names
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Feb 28, 2022 -

Southwest Kia - Dallas responded

Hello Karen, our team at Southwest Kia strives to deliver top-level service to all our clients. Please contact me at your earliest convenience, larryjohnson@lithia.com I would like to personally discuss your concerns about your recent experience with our team and what we can do in the future to earn those additional stars. Thank you, and I am looking forward to hearing from you soon. Larry Johnson Fixed Operations Manager

February 21, 2022

Good fast nice incredible awesome Kia Dallas Jake What I learned in driving school is... More

by Allen23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Feb 25, 2022 -

Southwest Kia - Dallas responded

Thanks so much for the five stars and recommendation!

February 21, 2022

I truly enjoyed my whole experience with this dealership. Noel with the service department met every need from check in to checkout! More

by Toyiwash37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel
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Feb 28, 2022 -

Southwest Kia - Dallas responded

We're delighted you enjoyed your visit to Southwest Kia. We hope to see you again soon!

February 20, 2022

The service tech was very nice and kept me informed about my car service and what may need to be done the next service More

by Stanford.cbond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
Report | Print
Feb 28, 2022 -

Southwest Kia - Dallas responded

Thanks so much for trusting the team at Southwest Kia with your automotive needs. We look forward to seeing you again soon!

February 20, 2022

It was very clean and they were on time. They explain everything they did and also they were all very kind. More

by Fender7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Garamillo
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Feb 25, 2022 -

Southwest Kia - Dallas responded

Thanks so much for the kind words! We appreciate your feedback and hope to see you again soon at Southwest Kia!

February 17, 2022

My service provider is great. He is very knowledgeable about maintenance and care of your car.This is my Third new car purchase with Southwest Kia and will be back with friends an More

by Twinkey42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Constantine Boury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Keller
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Feb 28, 2022 -

Southwest Kia - Dallas responded

Thanks so much for your continued patronage! We look forward to continuing to serve you and the Dallas community!

February 17, 2022

Awesome service and courteous people! Will definitely recommend family and friends to visit and purchase a vehicle from Southwest KIA More

by Andgar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Feb 23, 2022 -

Southwest Kia - Dallas responded

We appreciate your 5-star review and thank you for your gracious compliments on your experience. Safe travels, Andgar!

February 17, 2022

I took my car for oil change and recall, the technicians were able to solve the problem successful, I am happy about the the whole group. More

by Jfpalominoh4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Feb 28, 2022 -

Southwest Kia - Dallas responded

Thanks for the kind words! We appreciate your patronage and look forward to seeing you again soon at Southwest Kia!

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