Southwest Kia: Dallas - Service Center

Jorge was very nice and kept me updated throughout the process. He went over all the things that were done to my car and the service was done in the time frame he quoted. process. He went over all the things that were done to my car and the service was done in the time frame he quoted. More

They care about my issues and work to do what I need and get it done get it done More

I appreciate the dedication and attention that was given to me to get my vehicle repaired. Thank you, Chief M. Jones to me to get my vehicle repaired. Thank you, Chief M. Jones More

The service was the absolute worst I’ve ever encountered. We NEVER got a phone car regarding our car. We had to call and no one ever answered so we had to physically go up to the dealership to get updates mu We NEVER got a phone car regarding our car. We had to call and no one ever answered so we had to physically go up to the dealership to get updates multiple times. More

Excellent service Jake kept me informed about my vehicle status and was needing to be looked at. status and was needing to be looked at. More

Good service advisor and through repair to vehicle done in a timely fashion very good dealer highly recommended in a timely fashion very good dealer highly recommended More

Larry, Alex and another young man took good care of me and my car! Thanks again for great customer service!!!! and my car! Thanks again for great customer service!!!! More

With the amount of services requested at once compared to the amount of wait time, I'm shocked and satisfied. Also the service advisor made sure I knew of any plans or deals that were available for my curren the amount of wait time, I'm shocked and satisfied. Also the service advisor made sure I knew of any plans or deals that were available for my current and future visits as well as informing me with updates during service. More

Have been to Southwest KIA numerous times! Always a pleasant & happy experience! Thanks to all! Always a pleasant & happy experience! Thanks to all! More

Jake is an exceptional service advisor. The same is true for the others, Jorge, Alex, and the others. It's always a pleasure to deal with them considering that I'm bringing my vehicles when The same is true for the others, Jorge, Alex, and the others. It's always a pleasure to deal with them considering that I'm bringing my vehicles when they need service and the stress levels are higher than usual for me. Your staff makes these difficult times bearable through their positive attitudes and attention to our needs. The mechanics are thourough and are focused on their work. More