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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
634 Reviews

634 Reviews of Southwest Kia: Dallas - Service Center

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March 19, 2022

Everything went well at the dealership while waiting on me car to worked on. I looked at new cars while waiting More

by ANNIEBUSBY28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Constantine Boury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lozier
Mar 21, 2022 -

Southwest Kia - Dallas responded

Thanks for the recommendation and kind words, Annie. Our team at Southwest Kia is always on stand by to assist you however needed. We look forward to serving you well into the future!

March 18, 2022

It's convenient It's customer friendly. Like the atmosphere. Great place, purchased vehicle here. More

by NA0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Santhosh
Mar 21, 2022 -

Southwest Kia - Dallas responded

Thanks for the positive feedback! We'd love to hear additional details about your last visit to Southwest Kia and what we can do in the future to earn that extra star!

March 16, 2022

Jake was very nice. ..I came right after work to get my car serviced and I was out in a reasonable amount of time...Thanks More

by qualiab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Keller
Mar 16, 2022 -

Southwest Kia - Dallas responded

We appreciate your valuable feedback! We strive to get our customers in and out of the dealership as soon as possible so they may carry on with their day-to-day duties. We will be sure to let Jake know that you appreciated his service. Have a great day.

March 16, 2022

They got my car in quickly. It took about 1 hour and 15 minutes to change the battery. My service person was at lunch so the service manager checked me out. Price was cheaper th More

by mlmullins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Mar 17, 2022 -

Southwest Kia - Dallas responded

We are pleased to hear that our team serviced your vehicle in a timely matter. Thank you for taking the time to leave a detailed review!

March 16, 2022

The Service Advisors were great. Very welcoming and did not yet to over charge me on things I did not need. Kept me informed on their progress and checking out was a breeze. More

by rdghurd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Allen & Mr. Jorge
Mar 17, 2022 -

Southwest Kia - Dallas responded

Our team strives to provide a full-value experience for our valued guests. Hence, we are delighted to know that we have delivered this commitment to you during your visit. We will be sure to let our Service Department know how much you appreciated their hard work!

March 13, 2022

All I can say is my experience at KIA is fantastic they are my car dealership family More

by John2059abc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarwesh Karki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Lewis, Darius Hart, Denver England, Gabriel Garamillo, Jennifer Jones, Noah Blumenthal, Stan Bowie, Daniel Stimson, Josh Lozier
Mar 13, 2022 -

Southwest Kia - Dallas responded

Thanks for your five star review, John! We appreciate your feedback and hope to see you again soon!

March 13, 2022

Excellent service and friendly staff. I will certainly return and tell a friend. Thank you. More

by Ygamble
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Allen 5 star, Daniel Stimson, Josh Lozier
Mar 13, 2022 -

Southwest Kia - Dallas responded

Thanks for the recommendation! We look forward to seeing you again soon at Southwest Kia!

March 12, 2022

My first time at this dealership but was very pleased with the head service manager and the young man that was my service person. They all was so friendly and made me want too come back. Waiting time was More

by Obelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Mar 13, 2022 -

Southwest Kia - Dallas responded

Hello Obelia, thanks so much for your kind words! We're delighted you had a pleasant experience at Southwest Kia and hope to see you again soon!

March 11, 2022

I feel that the S. W.Kia dealership is a very clean, comfortable, and pleasant and Safe environment.Even during the midst of this Covid epidemic the facility has remaine More

by GENEVAGENEVA150
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Santhosh,Joel
Mar 13, 2022 -

Southwest Kia - Dallas responded

Thank you so much for taking the time to leave our team at Southwest Kia such a kind review. We appreciate your patronage and hope to see you again soon!

March 11, 2022

Alex is always so helpful. I want to thank him for 5 years of service More

by pizzazzlee97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 13, 2022 -

Southwest Kia - Dallas responded

Hello, thanks for trusting Alex and the crew at Southwest Kia with your automotive needs! We look forward to serving you again soon!

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