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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
628 Reviews

628 Reviews of Southwest Kia: Dallas - Service Center

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March 13, 2022

All I can say is my experience at KIA is fantastic they are my car dealership family More

by John2059abc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarwesh Karki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Lewis, Darius Hart, Denver England, Gabriel Garamillo, Jennifer Jones, Noah Blumenthal, Stan Bowie, Daniel Stimson, Josh Lozier
Mar 13, 2022 -

Southwest Kia - Dallas responded

Thanks for your five star review, John! We appreciate your feedback and hope to see you again soon!

March 12, 2022

My first time at this dealership but was very pleased with the head service manager and the young man that was my service person. They all was so friendly and made me want too come back. Waiting time was More

by Obelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Mar 13, 2022 -

Southwest Kia - Dallas responded

Hello Obelia, thanks so much for your kind words! We're delighted you had a pleasant experience at Southwest Kia and hope to see you again soon!

March 11, 2022

I feel that the S. W.Kia dealership is a very clean, comfortable, and pleasant and Safe environment.Even during the midst of this Covid epidemic the facility has remaine More

by GENEVAGENEVA150
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Santhosh,Joel
Mar 13, 2022 -

Southwest Kia - Dallas responded

Thank you so much for taking the time to leave our team at Southwest Kia such a kind review. We appreciate your patronage and hope to see you again soon!

March 11, 2022

Alex is always so helpful. I want to thank him for 5 years of service More

by pizzazzlee97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 13, 2022 -

Southwest Kia - Dallas responded

Hello, thanks for trusting Alex and the crew at Southwest Kia with your automotive needs! We look forward to serving you again soon!

March 08, 2022

Jorge was very nice and kept me updated throughout the process. He went over all the things that were done to my car and the service was done in the time frame he quoted. More

by Dharris8434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Mar 15, 2022 -

Southwest Kia - Dallas responded

We are thrilled to hear that Jorge provided you with excellent communication throughout! We strive to provide our guests with knowledge so they leave feeling confident in doing business with us. We appreciate you and hope you have a great day!

March 08, 2022

They care about my issues and work to do what I need and get it done More

by JANUARYLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Allen , Fernando Silva, Daniel Stimson, Josh Lozier
Mar 14, 2022 -

Southwest Kia - Dallas responded

Thanks January! We appreciate the positive feedback and hope to see you again soon!

March 07, 2022

I appreciate the dedication and attention that was given to me to get my vehicle repaired. Thank you, Chief M. Jones More

by Chief Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex , Daniel Stimson, Josh Lozier
Mar 21, 2022 -

Southwest Kia - Dallas responded

Thanks for the five stars, Chief! We greatly appreciate it and look forward to serving you again!

March 04, 2022

Excellent service Jake kept me informed about my vehicle status and was needing to be looked at. More

by jossciak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 08, 2022 -

Southwest Kia - Dallas responded

Thanks for choosing Southwest Kia for your automotive needs and the kind words! We hope to see you again soon!

Mar 08, 2022 -

Southwest Kia - Dallas responded

Thanks for choosing Southwest Kia for your automotive needs and the kind words! We hope to see you again soon!

March 04, 2022

The service was the absolute worst I’ve ever encountered. We NEVER got a phone car regarding our car. We had to call and no one ever answered so we had to physically go up to the dealership to get updates mu More

by KATELYNNMARTOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George
Mar 21, 2022 -

Southwest Kia - Dallas responded

Hello Katelynn, our team at Southwest Kia strives to deliver top-level service to all our clients. Please contact me at your earliest convenience, larryjohnson@lithia.com I would like to personally discuss your concerns about your recent experience with our team and what I can do to address this and rectify it for you. Thank you, and I am looking forward to hearing from you soon. Larry Johnson Fixed Operations Manager

March 04, 2022

Good service advisor and through repair to vehicle done in a timely fashion very good dealer highly recommended More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Daniel Stimson
Mar 08, 2022 -

Southwest Kia - Dallas responded

Thanks for the five stars and recommendation, Jim! We hope to see you again soon at Southwest Kia.

Mar 08, 2022 -

Southwest Kia - Dallas responded

Thanks for the five stars and recommendation, Jim! We hope to see you again soon at Southwest Kia.

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