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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
603 Reviews

603 Reviews of Southwest Kia: Dallas - Service Center

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August 14, 2022

This dealership is close to my home and easy for me to use. I appreciate them More

by ellisannie898
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel sangria,jorge malagon,Alexander allen,Larry johnson, Lamar johnson
Aug 16, 2022 -

Southwest Kia - Dallas responded

We are always glad to assist you here at Southwest Kia. It would be our pleasure to work with you again for your future automotive needs.

August 09, 2022

Jake is awesome, he cares for your vehicle, keeps you updated with information on your vehicle and never makes you feel in a rush . More

by Kathyjackson189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith, Stan Bowie, Daniel Stimson
Aug 11, 2022 -

Southwest Kia - Dallas responded

Thanks for visiting us at Southwest Kia and sharing your wonderful review on DealerRater. Our Service Department strives to provide our customers with an informative and caring experience so that they leave our dealership satisfied. If you have questions, we are here for you.

August 08, 2022

The service was fantastic. They call me by name and customer service was impeccable. Alexander was kind and very knowledgeable More

by feliciaw69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander
Aug 10, 2022 -

Southwest Kia - Dallas responded

Felicia, thank you for taking the time out of your day to leave this amazing feedback regarding your fantastic experience with our Service Department. We strive to always be personable, kind, and knowledgeable for our valued customers. Southwest Kia looks forward to working with you again.

August 07, 2022

Great customer service and professional. Appt was on time. Waiting estimate time was accurate and I left with a smile. But I do wish KIA would bring back discounts! More

by Jacobja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Aug 08, 2022 -

Southwest Kia - Dallas responded

Jacob, thank you for taking the time to share your five-star review. Our job at Southwest Kia is making sure our customers have the best experience possible and leave with a smile on their face. Our Service Team will always be here to assist you when needed.

August 06, 2022

Friendly courteous service! Comfortable place to sit and wait for auto to be serviced. They offer you snacks while you wait! More

by ritarmp2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Jake and TaNaeemah, Daniel Stimson, Josh Lozier
Aug 06, 2022 -

ritarmp2014 responded

Thank you all!

Aug 07, 2022 -

Southwest Kia - Dallas responded

Friendly and courteous care is something we take great pride in providing to our valued customers. Thank you for choosing and trusting Southwest Kia with your automotive needs. Our Service Department is always glad to assist you.

July 22, 2022

Everything was great from begging to end. The mechanics even found problems that I didn’t know I had. Kudos to all involved and I have and will continue to applaud the good work. Thank you!! More

by Fredeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Jul 22, 2022 -

Fredeb responded

Kudos to all involved for a job well done!!

Jul 25, 2022 -

Southwest Kia - Dallas responded

Hi, We appreciate the review! We are glad that your time with us was great! We can't wait to work with you again here at Southwest Kia!

July 21, 2022

This location and team works together to get the service you need done in a timely manner. More

by Msking032S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Jul 21, 2022 -

Southwest Kia - Dallas responded

Hi, Thank you for the review! We are always happy to see you here at Southwest Kia! We hope to work with you again soon!

July 19, 2022

Everything worked like clockwork. Was told the car was washed. There was still bird poop on my windshield. The door wells were still dirty. I still need to request service to clean bl More

by greigj45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Santhosh
Jul 20, 2022 -

Southwest Kia - Dallas responded

Hi, We appreciate the review and your patience while working with us. If you still need assistance with these requests feel free to contact us! We would be more than happy to help!

July 17, 2022

Southwest Kia always provides great customer assistance and they do a great job with my car! More

by melons31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Jul 18, 2022 -

Southwest Kia - Dallas responded

Hi, We appreciate the review! It was a pleasure to work with you here at Southwest Kia. We hope to see you again soon!

July 14, 2022

The service provider was extremely courteous and thorough. The service was completed before the suggested wait time. More

by Lelandajl 952Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Allen
Jul 14, 2022 -

Southwest Kia - Dallas responded

Hi, Thank you for the review! We are happy to hear that you had a thorough experience working with us. We look forward to seeing you again soon!

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