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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
603 Reviews
Call Service Center (682) 305-7203

603 Reviews of Southwest Kia: Dallas - Service Center

Sort by
September 16, 2022

Great customer service and many thanks to Jorge Malagon and his manager thank you very much More

by pedrocasas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
Report | Print
Sep 17, 2022 -

Southwest Kia - Dallas responded

Hi, We appreciate the review! We are glad you had a great experience with our team! We hope to see you again soon!

Sep 18, 2022 -

pedrocasas responded

See you next oil change

September 14, 2022

Friendly staff Very clean facility and dealership Service dept kept me informed the whole time More

by Tx_gal_64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Report | Print
Sep 15, 2022 -

Southwest Kia - Dallas responded

Hi, Thank you for the review! We are happy to hear that our team was able to provide you with a well-informed visit! We hope to work with you again here at Southwest Kia!

September 12, 2022

Would have been nice to not have grease on my string wheel and all a round my car Also the service mechanic didn’t fill the windshield wiper and left them open but this is not the first place that did More

by cdhighwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hope that’s the right guy, Josh Lozier
Report | Print
Sep 14, 2022 -

Southwest Kia - Dallas responded

Hello, Thank you for sharing this review. It is unfortunate to hear about your experience and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss this in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Kevin Baker 469-772-7303 kevinbaker@lithia.com

September 10, 2022

Clean, friendly, professional, and efficient are all words I would use to describe this dealership. More

by pc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
His name sounded like it started with an O and he was wonderful
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Sep 12, 2022 -

Southwest Kia - Dallas responded

Hi, Thank you for the review. We are glad to hear that your time with us was efficient and professional! We hope to see you again here at Southwest Kia!

September 07, 2022

The customer service was excellent as well as the repair work on my vehicle. Overall it was a good experience with the drop off and pick up. More

by deauxcrunk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Sep 08, 2022 -

Southwest Kia - Dallas responded

Hi, Thank you for the review! We are happy your time with us was excellent! We look forward to working with you again soon!

August 30, 2022

Jorge took care of me and my car. He kept me informed of all my repairs. More

by clt9866
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
Report | Print
Aug 31, 2022 -

Southwest Kia - Dallas responded

Hello. We are thrilled to read from your incredible review that you received excellent communication from our Service Department during your recent visit to Southwest Kia. Should you need any further automotive assistance, our team is ready to help!

August 27, 2022

Alex to care of me and my car. He kept me informed of all my repairs More

by demetricad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Aug 30, 2022 -

Southwest Kia - Dallas responded

We're glad to learn we delivered a great experience at Southwest Kia. If there's anything further we can do for you, please let us know.

August 24, 2022

I am driving my 3rd Kia. I have always used Southwest Kia for service. The service dept was always great until the company was sold. The it went to pot. Not enough service ag More

by Happy client
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Keller
Report | Print
Sep 02, 2022 -

Southwest Kia - Dallas responded

Hi, Thank you for the review! We are glad your experience was great this time around. We hope to see you again soon!

August 23, 2022

I've taken my car to this service department now for 6 years and I have always been satisfied with the service and the quality of work done on my vehicle. More

by joerosales697
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Keller, Alex Allen
Report | Print
Aug 24, 2022 -

Southwest Kia - Dallas responded

Thank you so much for choosing Southwest Kia for all of your needs. We're glad we were able to help throughout the years, and we look forward to assisting you with your future automotive needs.

August 21, 2022

We just took in our Soul for an oil change and we were quite surprised the length of time it took. We were out quickly! The Rep was knowledgeable too about servicing the vehicle. More

by lguez11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aust
Report | Print
Aug 24, 2022 -

Southwest Kia - Dallas responded

Hello. Thank you for entrusting the care of your Kia Soul to our knowledgeable Service Department. We anticipate your next visit to Southwest Kia for a five-star experience.

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