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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
603 Reviews

603 Reviews of Southwest Kia: Dallas - Service Center

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April 19, 2023

Good advisors from beginning to end. Kept me updated about my car and answered all of my questions More

by Whoknows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Apr 26, 2023 -

Southwest Kia - Dallas responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again down the road.

April 18, 2023

Always great customer service whether it be in maintenance or sales. Always professional staff. Would recommend to others. More

by Kwallsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Opland
Apr 19, 2023 -

Southwest Kia - Dallas responded

Hi, We appreciate the kind words. We are glad your time with us was a professional experience. We hope to see you again here at Southwest Kia.

April 10, 2023

Southwest Kia dealership building is nice and clean. The staff was courteous, friendly and professional! More

by fjwestmoreland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez
Apr 18, 2023 -

Southwest Kia - Dallas responded

Hi, Thank you for the review. We are glad your time with us was a wonderful experience. We hope to see you again here at Southwest Kia.

April 01, 2023

It was great customer service. The agent was very knowledgeable, polite and professional. I would recommend this dealership to others. More

by vfross59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Apr 03, 2023 -

Southwest Kia - Dallas responded

Hi, We appreciate the review. We are glad your time with us was a professional and polite experience. We hope to see you again here at Southwest Kia.

March 31, 2023

The service was excellent. The showroom was clean and comfortable. Complementary snacks and drinks were available while for your vehicle. If needed a service to give you a ride More

by Velmaj56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al-Barghuthi
Apr 03, 2023 -

Southwest Kia - Dallas responded

Hi, We appreciate the review. We are happy to hear your time with us was an excellent experience. We hope to work with you again here at Southwest Kia.

March 24, 2023

Awesome service experience from Southwest Kia of Dallas. Greeted promptly, provided status throughout, given final walkthrough of any findings, car returned cleaned. Nothing but greatness! More

by 09_twos_pace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Mar 25, 2023 -

Southwest Kia - Dallas responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Southwest Kia.

March 21, 2023

It took me a weeknto reach someone to schedule service 4 hour wait for service More

by barber.p.47
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 22, 2023 -

Southwest Kia - Dallas responded

Hello, Thank you for sharing your experience. Our goal is to provide customers with a quick and efficient experience. I apologize for any inconvenience this visit has caused you. If you are willing, I would also like to discuss the experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Larry Johnson Larryjohnson@lithia.com 469-772-7282 Fixed Operations Manager

March 16, 2023

Service personnel were quick, efficient, pleasant and I was informed on repair status throughout the process. Very satisfied! More

by rosywaco2010
Recommend Dealer
Yes
Employees Worked With
Larry Johnson Above 5 Star.
Mar 17, 2023 -

Southwest Kia - Dallas responded

Hi, We appreciate the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Southwest Kia.

March 16, 2023

Southwest KIA you take of my vehicle every time I have a issue . Thanks to you for solving the issue . You guys are friendly and very helpful at heart and your hands. More

by Tonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin. Opland
Mar 16, 2023 -

Southwest Kia - Dallas responded

Hi Tonya, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Southwest Kia.

March 15, 2023

The service was great, quick and on point. Everything went great on the visit I had. More

by Ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Mar 15, 2023 -

Southwest Kia - Dallas responded

Hi Ronnie, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Southwest Kia.

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