Southwest Kia: Dallas - Service Center

Everyone was nice and friendly, took my car in at last minute. Got it done earlier than the quoted time. minute. Got it done earlier than the quoted time. More

Met immediately upon arriving by gentleman who entered my info and showed me where i could wait along with snacks and beverages. Asked for help in inputting my info on my screen in my car. I’m old school. Re info and showed me where i could wait along with snacks and beverages. Asked for help in inputting my info on my screen in my car. I’m old school. Receptionist contacted seller of vehicle and when security was completed on my vehicle he helped me with this task. Was a very productive and professional time at Southwest KIA. Thank you Paula Hall More

They have good service. The only thing I would say is if the service is going to take longer than normal, let me know that. And just give me updates. I was the 2nd customer The only thing I would say is if the service is going to take longer than normal, let me know that. And just give me updates. I was the 2nd customer to arrive before the gate was even open. I was there for an oil change and rotation. I was there for THREE hours. It has NEVER taken that long. And I saw other advisors checking in with their customers. Mine didn't check on me at all in that 3 hours. More

Larry Johnson your operations manager went above and beyond. Thank you so much for taking such good care of me. I wish I would have came here 1st. You were awesome? THANKS SO MUCH beyond. Thank you so much for taking such good care of me. I wish I would have came here 1st. You were awesome? THANKS SO MUCH More

Jason is always amazing & helpful and friendly. Drop off was easy and right on time Drop off was easy and right on time More

They were ready at my appointment time; addressed the issue I was there for, offered options and completed the work prior to there expected time. They even washed and vacuumed my vehicle. issue I was there for, offered options and completed the work prior to there expected time. They even washed and vacuumed my vehicle. More

Great service and the young man that helped me was the nicest and polite person I have met at any dealership. nicest and polite person I have met at any dealership. More

Edwin's customer service was great. He was helpful, considerate, and answered all of my questions. I would like to work with him again. He was helpful, considerate, and answered all of my questions. I would like to work with him again. More

customer service took care of me soon as I arrived got right to problem solved quickly right to problem solved quickly More

Edwin @Kia southwest gave me the best service I experienced since I BOUGHT my vehicle FROM KIA .HE SAID HE HADN'T BEEN THERE LONG BUT HIS PERSONALITY SEEMS LIKE HE BEEN THERE FOR YEARS ! Made my f experienced since I BOUGHT my vehicle FROM KIA .HE SAID HE HADN'T BEEN THERE LONG BUT HIS PERSONALITY SEEMS LIKE HE BEEN THERE FOR YEARS ! Made my frustrations on a car issue very smooth ! Thank You again More