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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
606 Reviews

606 Reviews of Southwest Kia: Dallas - Service Center

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December 30, 2023

Promptly got me in and out. Loved the complimentary car wash and vacuum! Will be coming back for my next service date. More

by Littlehelen111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 02, 2024 -

Southwest Kia - Dallas responded

We're glad to know you had a swift and satisfying experience at Southwest Kia! We look forward to seeing you again on your next service date. Enjoy that clean car feeling until then!

December 29, 2023

My service advisor Jeffery Thorpe was awesome! ! Use him he cares about his customers getting best service and best deal More

by sherry.haile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thorpe
Jan 02, 2024 -

Southwest Kia - Dallas responded

Sherry, we're delighted to know that Jeffery provided you with top-notch service at Southwest Kia. Thank you for your kind words and recommendation!

December 27, 2023

Excellent service, I’m always treated like family. Kept me up to date on the process. I am very happy. Michelle always takes care of me More

by ccain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez, Larry Johnson
Dec 27, 2023 -

Southwest Kia - Dallas responded

Ccain, we're so glad to know that Michelle and the team at Southwest Kia have been taking good care of you. We appreciate your kind words and look forward to seeing you again!

December 20, 2023

The staff was very courteous. The service was very efficient. Overall the experience was great. More

by richardmarvin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Dec 20, 2023 -

Southwest Kia - Dallas responded

Hi, Thank you for the review. We are glad your time with us was an efficient experience. We hope to see you again here at Southwest Kia.

December 17, 2023

Drop was off was simple and easy. Work completed same day. Recommended other services for vehicle. More

by Ninfag45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Daniel Stimson, Josh Lozier
Dec 18, 2023 -

Southwest Kia - Dallas responded

Hi, We appreciate the review. We are glad your time with us was an easy experience. We hope to see you again here at Southwest Kia.

December 17, 2023

Hi Amira and Jonathan were both super helpful and attentive while I got serviced today. More

by jasmineedwards96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amara , Jonathan Smith
Dec 18, 2023 -

Southwest Kia - Dallas responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Southwest Kia.

December 12, 2023

Great experience as always. Really enjoy working with these people. They have a genuine concern for complete satisfaction More

by ccain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez, Brandon
Dec 13, 2023 -

Southwest Kia - Dallas responded

We're delighted to know you had a great experience with our team at Southwest Kia. We always aim for complete satisfaction! Thanks for your support.

December 12, 2023

Michelle was awesome. My vehicle was taking care timely. It was clean also. Thank you More

by dtedbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle the service advisor
Dec 13, 2023 -

Southwest Kia - Dallas responded

Hi, We appreciate the review. We are glad your time with us was an awesome experience. We hope to see you again here at Southwest Kia.

December 09, 2023

First time getting an oil change at this dealership. Service was fast and every one was friendly. More

by littletinkerbell83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 11, 2023 -

Southwest Kia - Dallas responded

Hi, We appreciate the review. We are glad your time with us was a fast and efficient experience. We hope to see you again here at Southwest Kia.

December 08, 2023

Service rep was very courteous and helpful, he kept me informed of what going on . Vehicle ready when promised. More

by bted68991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Dec 08, 2023 -

Southwest Kia - Dallas responded

We're glad to know that our service rep at Southwest Kia was able to keep you informed and deliver your vehicle on time. Thanks for the positive feedback!

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