Southwest Kia: Dallas - Service Center

The staff was very courteous. The service was very efficient. Overall the experience was great. The service was very efficient. Overall the experience was great. More

Hi Amira and Jonathan were both super helpful and attentive while I got serviced today. attentive while I got serviced today. More

Drop was off was simple and easy. Work completed same day. Recommended other services for vehicle. Work completed same day. Recommended other services for vehicle. More

Great experience as always. Really enjoy working with these people. They have a genuine concern for complete satisfaction Really enjoy working with these people. They have a genuine concern for complete satisfaction More

Michelle was awesome. My vehicle was taking care timely. It was clean also. Thank you My vehicle was taking care timely. It was clean also. Thank you More

First time getting an oil change at this dealership. Service was fast and every one was friendly. Service was fast and every one was friendly. More

Jeff was professional, friendly and patient with me. He really did put my mind at ease. He really did put my mind at ease. More

Service rep was very courteous and helpful, he kept me informed of what going on . Vehicle ready when promised. informed of what going on . Vehicle ready when promised. More

I took my vehicle, 2020 KiaTelluride, to SW Kia for recalls. Unbeknownst to me it was out of alignment (how strange with all the potholes in our roads). I added that to my service. When repairing my ve recalls. Unbeknownst to me it was out of alignment (how strange with all the potholes in our roads). I added that to my service. When repairing my vehicle, my service advisor, Amelia, brought to my attention pictures of the cabin air filter (it was black), & my air filter was also pretty dirty. Because this may be my last vehicle, I want to keep it in good condition. There were some recommended maintenance issues that I suspected were missed. Those were updated too. When I purchased my Telluride I purchased an extended warranty, with the purpose of keeping my vehicle in good condition for many years. These services were per Kia manual. I am very happy with this dealership and my service advisor, Amelia. I guess they got tired of me sitting in the waiting room, because after a few hours, I was offered a rental vehicle (no cost to me). So I visited a nearby friend and picked up my vehicle when it was ready. Yes all the services cost me a bit, but no more than if the services were completed on time. I'm all up to date and my Telluride is purring. Thank you Amelia & SW Kia. More

My 2012 Optima has only been serviced at Kia dealerships. Southwest Kia provided excellent customer service, quality repairs in a timely fashion. I will continue using Southwest Kia for future needs. Southwest Kia provided excellent customer service, quality repairs in a timely fashion. I will continue using Southwest Kia for future needs. More