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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
603 Reviews

603 Reviews of Southwest Kia: Dallas - Service Center

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January 30, 2024

They were very attentive and professional. The time frame was much shorter than I thought! I was in and out in no time. The attendant took his time and explained to me in detail what work need More

by Haroldlpool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Jan 30, 2024 -

Southwest Kia - Dallas responded

We're glad to know you had a positive experience with us at Southwest Kia! Our team always aims for efficiency while providing detailed explanations. We appreciate your kind words about our dealership and amenities, looking forward to seeing you again soon!

January 24, 2024

Jorge Malagon was amazing ! I only want to work from him in service !!! This man needs a raise ! More

by Shauna Faison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
Jan 24, 2024 -

Southwest Kia - Dallas responded

Shauna. We are glad to hear that Jorge was super helpful during your service at Southwest Kia. Our team looks forward to serving you again later down the road.

January 23, 2024

Great customer service polite and I did not have to wait all day!They young man was really helpful with the recalls information More

by holliday.karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
Jan 23, 2024 -

Southwest Kia - Dallas responded

Karen, we're glad to know you had a great experience at Southwest Kia and found our team helpful. We always aim for efficient service! Thank you for your feedback.

January 16, 2024

Can in for anti theft deterrent and oil change. Finished in a timely manner great customer service and they even was and cleaned my car More

by redman_1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Jan 17, 2024 -

Southwest Kia - Dallas responded

Redman_1209, we're glad to know you had a great experience at Southwest Kia! It's our pleasure to provide timely service and leave your car looking fresh. Thank you for the review, our team looks forward to serving you again.

January 06, 2024

Very helpful and committed to great service. . I had been very disappointed with the service at this dealership but this time was very different. The service was excellent . I will continue to re More

by ldlozano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
Jan 08, 2024 -

Southwest Kia - Dallas responded

Ldlozano, we're glad to know that your recent experience at Southwest Kia was a positive one. Our team is committed to providing excellent service and it's great you've noticed! We look forward to seeing you for future services.

January 04, 2024

The Service staff was great and dealt with the issue I was experiencing with true compassion. Ause was patient and really took care of me. I left feeling I can count on Southwest KIA Service Department. More

by SecondxKIAOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause Al-Barghuthi
Jan 05, 2024 -

Southwest Kia - Dallas responded

We're so glad to know that our service staff, especially Ause, took great care of you at Southwest Kia. We aim for every customer to leave feeling supported and confident in our services. Thank you for the review, our team looks forward to assisting you again later down the road.

January 01, 2024

Very fast service, car washed and vacuumed . Very knowledgeable people. The service rep was very helpful More

by danielrios5580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Jan 02, 2024 -

Southwest Kia - Dallas responded

We're glad to know you had a quick and efficient service experience at Southwest Kia! It's great that our team could assist with your needs. Thank you for the positive feedback, we appreciate it! We hope to serve you again later down the road.

December 30, 2023

Promptly got me in and out. Loved the complimentary car wash and vacuum! Will be coming back for my next service date. More

by Littlehelen111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 02, 2024 -

Southwest Kia - Dallas responded

We're glad to know you had a swift and satisfying experience at Southwest Kia! We look forward to seeing you again on your next service date. Enjoy that clean car feeling until then!

December 29, 2023

My service advisor Jeffery Thorpe was awesome! ! Use him he cares about his customers getting best service and best deal More

by sherry.haile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thorpe
Jan 02, 2024 -

Southwest Kia - Dallas responded

Sherry, we're delighted to know that Jeffery provided you with top-notch service at Southwest Kia. Thank you for your kind words and recommendation!

December 27, 2023

Excellent service, I’m always treated like family. Kept me up to date on the process. I am very happy. Michelle always takes care of me More

by ccain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez, Larry Johnson
Dec 27, 2023 -

Southwest Kia - Dallas responded

Ccain, we're so glad to know that Michelle and the team at Southwest Kia have been taking good care of you. We appreciate your kind words and look forward to seeing you again!

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